Top 980 Information technology Jobs in North Carolina

Field Service Engineer
TeamLogic IT —Wilmington, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
9d
Field Service Representative Analyst (Lejune)
Belcan —Camp Lejeune, NC
- $110,000 - $120,000 a year
- Computer science
- Azure
- Oracle
- Paid holidays
- Health insurance
Information Technology (IT) Manager (SOMTC), Fort Bragg, North Carolina
Thomas Solutions Incorporated —Fort Bragg, NC
- $85,000 - $110,000 a year
- Full-time
- Background check
- Project management
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
COMSEC Manager
General Dynamics Information Technology —Fort Bragg, NC
- $76,565 - $97,750 a year
- Travel
- Training & development
- Senior level
- Paid time off
- 401(k) matching
IT Security & Support Manager
Robert Half —Candler, NC
- $130,000 - $160,000 a year
- 7 years
- Azure
- Computer Science
- Disability insurance
- Dental insurance
Quick Apply
Help Desk Manager
General Dynamics Information Technology —Fort Bragg, NC
- $85,000 - $115,000 a year
- Contract
- 7 years
- Azure
- Team management
- Paid time off
- 401(k) matching
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Service Desk Analyst
Zones —Winston-Salem, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Wilmington, NC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Support - Product Support Specialist
Aline —North Carolina
- $50,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Customer Support Specialist I
Momentus Technologies —Charlotte, NC
- On call
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Agent
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Mid-level
- Windows
- In-person
Quick Apply
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
IT Desktop Support
Gaylor Electric —Charlotte, NC
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
Information Security Analysts
Durham Technical Community College —North Carolina
- $66,246 - $118,675 a year
- Master's degree
- Bachelor's degree
- Entry level
Manager, Information Assurance Services (SOC Focus)
Aprio —Charlotte, NC
- $132,200 - $156,400 a year
- Full-time
- Remote
- Sales
- HIPAA
- Recruiting
- Profit sharing
- Wellness program
Technology Support Analyst II
Capital Group Companies —Charlotte, NC
- $72,542 - $116,067 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Benefits from day one
7d
Cyber Security Analyst
Regions —Charlotte, NC
- $70,302.65 - $100,710.00 a year
- Full-time
- Hybrid work
- Azure
- Research
- Mid-level
- Health savings account
- Health insurance
3d

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information technology jobs near north carolina

Field Service Engineer

TeamLogic IT -
Wilmington, NC

Quick Apply

Job Details

Full-time
$55,000 - $75,000 a year
9 days ago

Qualifications

Equipment service recordkeeping
Linux support
Technical documentation
Hardware maintenance
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Networking equipment (troubleshooting support)
Windows support
Hardware diagnostics
Field engineering

Full Job Description

Come and join a 20-year-old, fastest-growing IT Managed Services company. We have open positions at various levels throughout our organization.

About TeamLogic IT Assist
We’re a 100-person, $22M managed services provider operating across PA, NJ, NC, and FL. Our culture is built on Empathy, Transparency, and Data-Driven Decision-Making, and our mission is simple: Make fans of clients, co workers, and vendors. For three years in a row, we’ve been named Best Place to Work in PA, and we proudly maintain a 98% CSAT and 89 NPS.

Our Motto is simple yet powerful:
MAKE FANS OUT OF OUR CLIENTS
MAKE FANS OUT OF OUR VENDORS
FANS OUT OF EACH OTHER

We pride ourselves on creating a family-oriented culture and a clear career path for every employee. We invest all our energy into ensuring that you achieve your career goals. We’re especially proud of our Glassdoor review rating of 5.0, derived from authentic employee testimonials.
Check it out yourself. https://www.glassdoor.com/Reviews/TeamLogic-IT-Newtown-Reviews EI_IE222125.0%2C12_IL.13%2C20_IC1152654.htm
Company Website: Managed IT Services https://www.manageditservices.com/

Overview

The Field Services Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities

Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.
o Collaborate with Network Operationas and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.
o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.
o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.
o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.
o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.
o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements

Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.
o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.
o Experience working with Windows, Mac, and Linux operating systems.
o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.
o Ability to work independently and manage a flexible schedule, including travel.
o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications

Prior experience with PSA systems, such as Autotask, for documentation and service tracking.
Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements

Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment
This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

TeamLogic IT is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws. We encourage all qualified candidates to apply and join our inclusive and welcoming team.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Application Question(s):

What will be your expected salary, or provide us a range annually?

Experience:

Onsite Support: 3 years (Required)
Network engineering: 3 years (Required)
MSP or Managed Service Provider: 4 years (Required)

Location:

Wilmington, NC 28405 (Preferred)

Willingness to travel:

75% (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in north carolina

Field Service Engineer

Field Service Representative Analyst (Lejune)

Information Technology (IT) Manager (SOMTC), Fort Bragg, North Carolina

COMSEC Manager

IT Security & Support Manager

Help Desk Manager

IT Help Desk Administrator

Service Desk Analyst

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Technology Support Analyst

Support - Product Support Specialist

Level 1 Analyst IT Help Desk

Customer Support Specialist I

IT Service Desk Agent

Junior Service Support Analyst

IT Desktop Support

Information Security Analysts

Manager, Information Assurance Services (SOC Focus)

Technology Support Analyst II

Cyber Security Analyst

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