Top 9839 Knowledge operations lead Jobs in North Carolina

Knowledge Operations Lead
サイネオス・ヘルス —Raleigh, NC
- $150,000 - $170,000 a year
- Mid-level
- Leadership
- 2 years
- Health insurance
- Dental insurance
8d
Continuous Improvement & Operations Excellence Team Lead
Siemens —Wendell, NC
- $74,970 - $128,520 a year
- Full-time
- 5 years
- Engineering
- Public speaking
Knowledge Operations Lead
Syneos Health Commercial Solutions —Raleigh, NC
- Mid-level
- Leadership
- 2 years
- Health insurance
- Dental insurance
8d
Lead Sales Operations Analyst
Appian Corporation —Chapel Hill, NC
- $100,000 - $200,000 a year
- Remote
- 6 years
- Writing skills
- Analysis skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Senior Manager, Operations Lead (Assembly and Packaging)
Genentech —Holly Springs, NC
- $116,900 - $217,100 a year
- Online Application
- Office
- 8 years
- Travel
Customer Operations Team Lead
Eclerx —Fayetteville, NC
- Full-time
- Office
- 3 years
- Finance
Lead, Tech Portfolio Operations
Humana —Charlotte, NC
- $117,600 - $161,700 a year
- Full-time
- Remote
- 11+ years
- Finance
- Analysis skills
- Paid parental leave
- Paid holidays
13d
Lead, Quality
COLE-PARMER INSTRUMENT COMPANY —Raleigh, NC
- $70,000 - $85,000 a year
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
14d
Manager I, Content Program Management
Rover.com —North Carolina
- $90,654 - $128,513 a year
- Full-time
- Hybrid work
- 6 years
- Bachelor of Science
- Writing skills
- Commuter assistance
- Health insurance
Quick Apply
Senior Associate Manufacturing - Continuous Improvement Lead
Amgen —Holly Springs, NC
- $86,048.05 - $116,417.95 a year
- Master's degree
- High school diploma or GED
- Experience equivalent to degree accepted
Operations Group Lead (Industrial Solutions)
BorgWarner —Hendersonville, NC
- $80,800 - $111,100 a year
- Full-time
- Microsoft Excel
- 5 years
- Bachelor's degree
- AD&D insurance
- Paid holidays
RHTP MORES Program Lead
State of North Carolina - Health & Human Services —Wake County, NC
- $67,122 - $117,465 a year
- Full-time
- Hybrid work
- Addiction Medicine
- High school
- Office
- Paid parental leave
- Health insurance
14d
MedTech Project Coordinator - Device Software Support - Remote
IQVIA —Charlotte, NC
- $27 - $30 an hour
- Part-time
- Remote
- Customer service
- Mid-level
- Microsoft Office
- Work from home
1d
Specialty Program Development Lead
Centerwell —Raleigh, NC
- $115,200 - $158,400 a year
- Full-time
- Remote
- 5 years
- Travel
- Training & development
- Paid parental leave
- Paid holidays
Policy & Management Analyst (County Manager’s Office)
Wake County Government —Raleigh, NC
- $69,421 - $118,020 a year
- Monday to Friday
- Mid-level
- Office
- Bachelor's degree
11d
Sr Manager, CSO Business and Process Lead
Biogen —Research Triangle Park, NC
- $134,000 - $179,000 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
Lead Legal Operations Program Manager - eDiscovery
Honeywell —Charlotte, NC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
Senior Project Lead Field Director
IQVIA —Raleigh, NC
- $200,000 - $240,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Travel
- Work from home
4d
Lead, Engineering Fleet Operations
Scout Motors —Charlotte, NC
- $160,000 - $192,500 a year
- Full-time
- 18 years or older
- 11+ years
- Office
- Paid jury duty
- Paid parental leave
Quick Apply
Claim Operations Analyst
The Travelers Companies, Inc. —Charlotte, NC
- $57,900 - $95,600 a year
- Hybrid work
- Customer service
- Computer literacy
- Research
- Wellness program
- Paid holidays

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knowledge operations lead jobs near north carolina

Knowledge Operations Lead

サイネオス・ヘルス
Raleigh, NC

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Job Details

$150,000 - $170,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Paid sick time

Qualifications

Version control
Knowledge management
Team leadership
Content management systems
Document version tracking

Full Job Description

Updated: Yesterday
Location: Raleigh, NC, United States
Job ID: 17128

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Description

We are seeking a dynamic and strategic Training and Knowledge Enablement Manager to lead the development, delivery, and continuous improvement of training programs and knowledge assets. This role is critical in supporting product launches, upskilling initiatives, and ensuring that customer-facing teams are equipped with clear, compliant, and effective guidance.

Key Job Responsibilities:

(Duties may include, but not limited to all or some of the following)

Professional Development & Training Delivery

Design and implement forward-looking training plans aligned with product launches, brand goals, and team development needs.
Facilitate engaging workshops and training sessions to support knowledge transfer and skill development.
Align training content with performance metrics and business objectives.

Content Development & Knowledge Management

Translate complex policies and procedures into clear, actionable guides and instructions.
Maintain version control and manage access permissions for all training and knowledge assets.
Collaborate with internal partners to ensure content meets regulatory, legal, and brand standards.

New Hire Onboarding

Develop and deliver onboarding programs that accelerate new hire readiness and integration.
Ensure onboarding materials are current, relevant, and aligned with team expectations.

Process Improvement & Documentation

Monitor call trends and agent performance to identify documentation gaps and training opportunities.
Gather feedback from agents and stakeholders to enhance guide usability and relevance.
Create and maintain call scripts, FAQs, troubleshooting steps, and process guides.

Cross-Functional Collaboration

Integrate training and content initiatives across internal workstreams to ensure consistency and alignment.
Partner with compliance, legal, and operations teams to ensure all materials are accurate and up-to-date.

Essential Requirements:

2+ years in a Leadership position managing demand or non-demand teams, proven experience in training, instructional design, or knowledge management.
Strong communication and facilitation skills.
Ability to simplify complex information and present it in a user-friendly format.
2+ years experience with content management systems and version control practices.
Familiarity with regulatory and compliance standards in a customer support or healthcare environment is a plus.

Desired Requirements:

Strong Project management experience.
Experience within disease state of oncology
Data-driven approach to identifying training needs and measuring impact.
Experience with IVR systems and call center operations.

The annual base salary for this position ranges from $150,000-$170,000 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

400000756

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Refine Your Search

knowledge operations lead jobs in north carolina

Knowledge Operations Lead

Continuous Improvement & Operations Excellence Team Lead

Knowledge Operations Lead

Lead Sales Operations Analyst

Senior Manager, Operations Lead (Assembly and Packaging)

Customer Operations Team Lead

Lead, Tech Portfolio Operations

Lead, Quality

Manager I, Content Program Management

Senior Associate Manufacturing - Continuous Improvement Lead

Operations Group Lead (Industrial Solutions)

RHTP MORES Program Lead

MedTech Project Coordinator - Device Software Support - Remote

Specialty Program Development Lead

Policy & Management Analyst (County Manager’s Office)

Sr Manager, CSO Business and Process Lead

Lead Legal Operations Program Manager - eDiscovery

Senior Project Lead Field Director

Lead, Engineering Fleet Operations

Claim Operations Analyst

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