Top 14 Pregis Jobs in North Carolina

Customer Service Representative
Pregis LLC —Granite Falls, NC
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
14d
Packer - Night Shift
Pregis LLC —Conover, NC
- Overtime
- High school diploma or GED
- Warehouse
- Entry level
Quick Apply
Material Handler-Days
Pregis LLC —Conover, NC
- Overtime
- Forklift
- High school diploma or GED
- Continuous improvement
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Shipper Assistant - 2nd Shift
Pregis LLC —Conover, NC
- Full-time
- 5 years
- Mid-level
- Forklift
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Coater Operator-Days
Pregis LLC —Conover, NC
- $18 - $32 an hour
- Overtime
- Ability to walk for extended periods
- Basic math
- English
- Opportunities for advancement
- Referral program
Quick Apply
Press Operator - Day Shift
Pregis LLC —Conover, NC
- Full-time
- Forklift
- Driving
- Cleaning
Quick Apply
Production Supervisor, Nights
Pregis LLC —Conover, NC
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
Supply Chain Manager
Pregis LLC —Conover, NC
- Full-time
- Microsoft Excel
- Bachelor of Science
- Analysis skills
Quick Apply
1d
Press Operator - 2nd Shift
Pregis LLC —Conover, NC
- $18 - $32 an hour
- Overtime
- Mid-level
- Forklift
- Ability to lift 50 pounds
- Opportunities for advancement
Quick Apply
Slitter Operator-Nights
Pregis LLC —Conover, NC
- Overtime
- Spanish
- Computer literacy
- English
Quick Apply
Manufacturing Process Engineer
Pregis LLC —Conover, NC
- Full-time
- Engineering
- 3 years
- Ability to lift 50 pounds
Quick Apply

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Customer Service Representative

Pregis LLC -
Granite Falls, NC

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

Managing customer accounts
Pricing
Customer relationship building
Email customer support
Phone communication
SAP
Customer order taking
Sales order data entry
Account development
Mid-level
Managing clients in a customer support role
Manufacturing facility experience
Bachelor's degree
Sales quoting
Client retention
Task prioritization
Industry trends
Customer engagement
Debits & credits
Productivity software
Order inquiry handling
Manufacturing
Account management
2 years
Manufacturing company experience
Communication skills
Technical Proficiency
Marketing
Email support
Client interaction via phone calls

Full Job Description

Customer Service Representative – Granite Falls - NC
Reporting to the Regional Customer Service Manager, the Customer Service Representative is responsible for sales and service support of an assigned area. Looking for a motivated employee for a fast-paced, growing company that is adaptive to changes.

Essential Functions and Responsibilities

Provide in-house contact for Regional Account Managers, RTU Managers and Account Managers.
Services all needs of Pregis Corporation customers with primary responsibility for assigned areas.
Acquire and maintain product and technical knowledge.
Develop and maintain customer contacts and administer service policies.
Work with Inside Sales, PQA’s, and AMs on customer pricing.
Process orders, sample requests, etc., and maintain related information within the appropriate computer system
Manage heavy call volume and high email traffic to support customers.
Complete written documentation such as credits, debits, complaints, quotes, etc.
Provide price quotes according to established limitations.
Update and maintain price pages as needed.
Maintain a professional atmosphere and relationship with internal personnel and customers to fulfill customer expectations.
Work with Scheduling and Shipping to ensure orders ship on time and expedite orders when necessary.
Administer assigned customer requests.
Develop and maintain a relationship with customer base to retain/build business.
Develop and maintain a partnership with the outside Account Managers to build the business.
Perform inside sales functions when necessary.
Adhere to company policies and procedures.
Maintain a satisfactory level of knowledge on new and existing trends within the customer service industry

Competency (Knowledge, skills, and abilities)

Excellent verbal and written communication and telephone skills
Proficiency with computers (Microsoft Office 365, SAP)
Excellent organizational/prioritization skills
Solutions oriented
Results focus

Environment

Mainly office setting
The position environment may vary and require a combination of outside work and inside work
Based on the plant and time of the year, there could be varying degrees of high heat and cold weather
Moderate humidity levels
Moderate noise levels

Physical Characteristics

Required to stand, walk and sit; talk and hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms
Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds
Frequent typing, keyboarding, and repetitive use of hands, wrists, and fingers
Willingness to wear appropriate personal protective equipment, including hearing protection

Position Type

Full time requiring onsite presence
Hours vary based on operational needs
Potential requirement to work outside of normal working hours
Approximately 10% travel

Education and Experience

2-to-4-year degree desirable, or related years of experience
2 to 4 years’ experience in customer service, business/marketing or related field
Manufacturing background preferred
SAP experience recommended
Excellent verbal, written communication, and telephone skills

#rtu1

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Refine Your Search

pregis jobs in north carolina

Customer Service Representative

Packer - Night Shift

Material Handler-Days

Shipper Assistant - 2nd Shift

Coater Operator-Days

Press Operator - Day Shift

Production Supervisor, Nights

Supply Chain Manager

Press Operator - 2nd Shift

Slitter Operator-Nights

Manufacturing Process Engineer

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