Top 569 Service representative lead Jobs in North Charleston, Sc

CUSTOMER SERVICE REPRESENTATIVE LEAD
Kinder Morgan —Charleston, SC
- Full-time
- Background check
- Pass drug screening
- Mid-level
4d
Water Mitigation Crew Chief/Lead Field Technician
West Ashley area of Charleston —Charleston, SC
- $25 - $28 an hour
- Overtime
- Background check
- Clean driving record
- Basic math
- Dental insurance
- Paid time off
Quick Apply
SALES REPRESENTATIVE - MATERIAL HANDLING EQUIPMENT
Carolina Industrial Trucks, Inc. —Charleston, SC
- Full-time
- Background check
- Sales
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Door-to-Door Entry-Level Sales & Field Marketing Representative
Renewal by Andersen —Summerville, SC
- $17 - $35 an hour
- Part-time
- Hybrid work
- Background check
- No experience needed
- Driver's License
- Paid training
- Health insurance
Quick Apply
1d
Inside Sales Representative
Hahn Group —Mount Pleasant, SC
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager - Sorelle
Beemok Hospitality Holdings LLC —Charleston, SC
- Full-time
- Sales
- Cooking
- Mid-level
Quick Apply
Sous Chef - CurrentBurger
Beemok Hospitality Holdings LLC —Charleston, SC
- Full-time
- Computer literacy
- Basic math
- English
Quick Apply
Certified Nursing Assistant (CNA)
Wellmore of Daniel Island —Charleston, SC
- $19.75 an hour
- No weekends
- Serving
- CPR Certification
- Vital signs
Quick Apply
Contracts Manager
Advanced Technology International (ATI) —Summerville, SC
- $115,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Office
- Flexible schedule
Quick Apply
B2B Outside Sales Representative (1 Year Experience Required)
Right Hand Rhino —Goose Creek, SC
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Driver's License
- Driving
- Smartphone
- Paid training
- Professional development assistance
Quick Apply
Reading Partners Reading Success Coach, South Carolina
Reading Partners —Charleston, SC
- $2,256.64 a month
- Temporary
- Classroom
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Senior AI Architect/Lead Engineer
Advanced Technology International (ATI) —Summerville, SC
- $145,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Azure
- Paid parental leave
- Health savings account
Quick Apply
4d
Commercial Roofing Service Manager
TeamCraft Roofing —North Charleston, SC
- $90,000 - $125,000 a year
- Full-time
- Construction site
- Basic math
- English
- Fuel card
- Paid holidays
Quick Apply
Outside Sales Representative
Easy Electrical Solutions —Charleston, SC
- From $150,000 a year
- Mid-level
- Leadership
- Paid training
- Health insurance
Quick Apply
18h
Director of Business Development
Advanced Technology International (ATI) —Summerville, SC
- $170,000 - $180,000 a year
- Full-time
- Hybrid work
- Background check
- 6 years
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
Retail Merchandising & Display Technician
Channel Partners —Charleston, SC
- $20 an hour
- 8 hour shift
- Writing skills
- Merchandising
- Forklift
- Paid training
- Health insurance
Outside Sales Representative
Trutech Wildlife Service —Charleston, SC
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Marketing Representative
Renewal by Andersen of Charleston and Hilton Head —Charleston, SC
- $17 - $35 an hour
- Part-time
- Customer service
- Computer literacy
- Public speaking
- Paid training
- Mileage reimbursement
Quick Apply
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —Ladson, SC
- Marketing
- Inventory management
- Pass drug screening
- Employee discount
- Opportunities for advancement
Insurance Sales Representative/ Store Manager
Freeway Insurance Services America, LLC —Charleston, SC
- $18 - $23 an hour
- Urgently hiring
- Spanish
- Management
- English
- Paid holidays
- Health insurance
Quick Apply
1d

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CUSTOMER SERVICE REPRESENTATIVE LEAD

Kinder Morgan -
Charleston, SC

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Customer communication
Team leadership
Employee relationship building
High school diploma or GED
Driver's License
Customer support

Full Job Description

Overview:

The primary purpose of the Senior CSR position is to assist the CSR Manager in the full range of duties and responsibilities involved in the terminal CSR management; to provide back-up coverage when the CSR Manager and/or CSR teammate is out or unavailable; to gain a more in-depth knowledge and understanding of both the operational and administrative responsibilities of the CSR team; and to develop and exhibit the necessary leadership, analytical/decision making and managerial skills in order to move into a CSR Manager position. The Senior CSR will assist the CSR Manager with the management of all terminal activities, to ensure safe, efficient terminals operations in assigned areas. He/she will perform specific duties as assigned which may include acting as a liaison between terminal operations and all terminal customers in order to maintain efficient delivery and resolve any difficulties relating to scheduling, metering/inventory, and quality control issues. The Senior CSR will develop and train CSR teammates, cover for team mates when they are on PTO or offsite, and support the CSR Manager tasks associated with regulatory compliance and reporting.

Responsibilities:

Understand and support all CSR duties for bulk and liquid operations at all Charleston Terminals.
Backfill CSR and Ops Clerk positions as needed at all Charleston Terminals.
Provide leadership support for all areas of the terminals Customer Service support team; Customer Service (CS) support team consists of but is not limited to Customer Service Representatives and Clerks
Prepare, process, complete and review for accuracy, inbound receipts, work orders, outbound shipment release documents, scale tickets and reports, as per Kinder Morgan and customer requirements.
Work with operations management to schedule work, in order to meet both the customers' expectations and operational considerations.
Research, prepare, and request inventory adjustments, lot adjustments, receipts and/or bill of lading revisions in the inventory system.
Effectively communicate with customer, the status, discrepancies or any other needed information in order to have thorough knowledge of customer’s current on hand inventories, transfers and inbound and outbound orders via all transportation modes.
Define and support external Customers' needs and requirements within the scope of their contractual agreements
Satisfy customer needs and requirements in partnership with internal KM Operations team
Recruit, develop, motivate and maintain a dynamic Customer Service Team: Primary role in candidate selection; resume review, phone and in- person interviews
Develop and maintain CS support team job descriptions and accountabilities
Develop, manage and coordinate CS support team training and development
Develop, manage, execute and maintain all CS associated procedures
Conduct and document routine feedback sessions with all members of CS support team.
Conduct annual performance appraisal discussions.
Contribute data to determine merit increases and bonuses based on employee/company performance
Support the CSR Manager in managing disciplinary situations with support from HR
Develop and maintain a positive working relationship with external customers and internal KM departments
Investigate, correct, document and respond to all customer complaints
Develop and provide internal reporting on customer service issues
Ensure customer inventories are stated accurately
Coordinate account assignments
Coordinate cross-training efforts
Coordinate shift schedules to support the business demands
Work closely with the CS support team to ensure all procedures are adhered to
Track, measure and publish compliance record of various functions
Contribute and support the month-end process that falls under the CSR Manager
Work closely with Operations to obtain timely and accurate info needed for the month-end process
Investigate and resolve inventory variances outside of tolerance measure
Review customer billing for accuracy
Work with CS support team to meet corporate deadlines
Perform all tasks with accuracy
Support and implement process improvement initiatives.
Identifies, analyzes, and resolves customer issues.
Prepare/supply all needed daily, weekly, monthly, quarterly or annual reports, as per Kinder Morgan and customer requirements.
Operate scale, including creating, distributing and completing scale tickets.
Understand Terminals Operating capabilities and processes.
Closely interact with customer elected carriers, surveyors, etc., regarding orders and product movement.
Strict adherence to security regulations and procedures as stated in the terminal's Facility Security Plan.
Accurately update/maintain the Galahad Bulk and Liquid inventory system as to reflect current activity and inventories.
Completes month-end-close to provide timely information to accounting for billing, and to customers for their month-end-close.
Provide any required billing information to Accounts Payable.
Assist Customer Service Manager, Terminal Manager, Operations Manager, and co-workers as needed.
Attend daily, weekly, monthly safety meetings and mandatory safety stand-down meetings.
Other duties as assigned

Qualifications:

Education:

High School degree or GED required; Bachelor Degree preferred or equivalent experience

Required Qualifications:

Must have 2 to 4 years of experience in a customer service role
Must have the ability to lead Customer Service support team by example and possess positive work ethics
Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers
Must successfully complete pre-employee testing, background check and drug screen upon offer
TWIC certified post offer, if required

Why Join Kinder Morgan:

Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.

Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.

For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com.

Apply Now

Refine Your Search

service representative lead jobs in north charleston, sc

CUSTOMER SERVICE REPRESENTATIVE LEAD

Water Mitigation Crew Chief/Lead Field Technician

SALES REPRESENTATIVE - MATERIAL HANDLING EQUIPMENT

Door-to-Door Entry-Level Sales & Field Marketing Representative

Inside Sales Representative

Restaurant Manager - Sorelle

Sous Chef - CurrentBurger

Certified Nursing Assistant (CNA)

Contracts Manager

B2B Outside Sales Representative (1 Year Experience Required)

Reading Partners Reading Success Coach, South Carolina

Senior AI Architect/Lead Engineer

Commercial Roofing Service Manager

Outside Sales Representative

Director of Business Development

Retail Merchandising & Display Technician

Outside Sales Representative

Marketing Representative

Sales and Operations Management Trainee

Insurance Sales Representative/ Store Manager

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