Shipping Supervisor
Fountain Plating Company, LLC —West Springfield, MA
- $30 - $32 an hour
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
10d

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Shipping Supervisor

Fountain Plating Company, LLC -
West Springfield, MA

Quick Apply

Job Details

$30 - $32 an hour
10 days ago

Benefits

Paid holidays
Disability insurance
401(k) 3% Match
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Manufacturing company experience

Full Job Description

Essential Functions Statement(s)

Supervise daily shipping and receiving operations.
Ensure all customer shipments meet contractual, specification, and purchase order requirements.
Verify shipping documentation including:
Certificates of Conformance (C of C)
Packing slips
Material certifications
Export documentation (when applicable)
Customer-specific documentation packages
Ensure product traceability is maintained throughout the shipping process.
Coordinate shipment priorities with Production, Planning, Quality, and Customer Service.
Schedule domestic and international shipments using approved carriers.
Ensure proper packaging methods are used to prevent handling or corrosion damage.
Verify parts are properly identified, labeled, and packaged per customer requirements.
Monitor shipping schedules to meet customer delivery commitments.
Investigate and resolve shipping discrepancies or customer complaints.
Maintain inventory of shipping supplies and packaging materials.
Train and develop shipping personnel on procedures, safety, and quality requirements.
Maintain a clean, organized, and safe shipping area using 5S principles.
Support continuous improvement initiatives focused on delivery performance and process efficiency
Participate in internal, customer, and Nadcap audits.
Ensure compliance with all company safety policies and hazardous material shipping regulations.

Leadership Responsibilities

Supervise and schedule shipping personnel.
Conduct employee training and performance evaluations.
Monitor productivity and workflow.
Promote teamwork and accountability.
Drive continuous improvement activities within the department.

POSITION QUALIFICATIONS

Education & Experience

5+ years of shipping/logistics experience in a manufacturing environment.
2+ years of supervisory experience preferred.
Aerospace manufacturing or metal finishing experience is strongly preferred.

Knowledge, Skills & Abilities

Knowledge of aerospace documentation requirements.
Understanding of AS9100 and Nadcap requirements.
Familiarity with plating and metal finishing operations.
Experience with ERP/MRP systems.
Strong organizational and communication skills.
Ability to prioritize multiple projects in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Outlook, Word).
Knowledge of domestic and international shipping procedures.
Experience with UPS, FedEx, DHL, and freight carriers.

Key Performance Indicators (KPIs)

On-time shipment performance
Shipping accuracy
Customer delivery performance
Documentation accuracy
Inventory accuracy
Packaging quality
Zero escapes due to shipping errors
Safety performance
Department productivity

Continuous improvement participation

PHYSICAL DEMANDS

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Stand

Walk

Sit

Manually Manipulate

Reach Outward

Reach Above Shoulder

Climb

Crawl

Squat or Kneel

Bend

Grasp

Speak

Physical Demands Lift/Carry

10 lbs or less

11-20 lbs

21-50 lbs

51-100 lbs

Over 100 lbs

Push/Pull

12 lbs or less

13-25 lbs

26-40 lbs

41-100 lbs

Other Physical Requirements

Vision (Near, Distance)

Sense of Sound - Able to hear average conversations

Sense of Touch

Finger Dexterity

Company Benefits:

Medical, Dental, Vision, Long term Disability, Employee Assistance Program, 401(K)-3% Match, Holiday Pay

COMPENSATION RANGE: $30.00 to $32.00 Per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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