Top 2576 Client service associate Jobs in North Houston Tx

GTP Senior Service Associate
East West Bank —Houston, TX
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Opportunities for advancement
2d
INTERNAL Clinic Admissions Associate
Action Behavior Centers —Cypress, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Client Service Associate
PNC Financial Services Group —Houston, TX
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Registered Client Service Associate - Ameriprise Financial Advisors - Clear Lake, TX
Ameriprise Financial —Houston, TX
- Full-time
- Hybrid work
- Research
- Office
- 3 years
- Work from home
Entry Level Client Service Associate
Urban Park Services —Houston, TX
- $18 - $28 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
Quick Apply
3d
U.S. Private Bank - Client Service Associate
JPMorganChase —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Tuition reimbursement
Part-time Client Service Associate – Teller (20 hours) | Coles Crossing – Cypress, TX
Amegy Bank —Cypress, TX
- Part-time
- Basic math
- Office
- High school diploma or GED
- Profit sharing
- Paid training
3d
Registered Client Service Associate
Morgan Stanley —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Clinic Admissions Associate
Action Behavior Centers —Spring, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Client Services Associate – Financial Services (Training Provided)
Foreman & Associates —Houston, TX
- $4,500 - $6,000 a month
- Part-time
- Hybrid work
- Sales
- Financial services
- Leadership
- Paid training
- Work from home
Quick Apply
Part-time Client Service Associate – Teller (20 hours) | Westchase – Houston, TX
Amegy Bank —Houston, TX
- Part-time
- Basic math
- Office
- High school diploma or GED
- Profit sharing
- Paid training
Client Account Associate
Alliant Group —Houston, TX
- Full-time
- Research
- Office
- Analysis skills
- Health insurance
- Dental insurance
Client Service Coordinator
SAGE INTEGRATION HOLDING S LLC —Houston, TX
- $55,000 - $60,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Financial Solutions Associate (Client Services) – Training Provided
Clearpath Financial Services —Houston, TX
- $3,500 - $5,000 a month
- Part-time
- Hybrid work
- Sales
- Financial services
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
Client Service Associate
Morgan Stanley —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Client Services Associate – Financial Services (Training Provided)
Vision Financial —Houston, TX
- $3,500 - $5,000 a month
- Part-time
- Hybrid work
- Leadership
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply
Client Experience Associate
PNC Financial Services Group —The Woodlands, TX
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
Client Services & Customer Service Representative
Francis & Associates —Houston, TX
- $1,300 - $4,000 a month
- Part-time
- Hybrid work
- Background check
- Google Workspace
- Administrative experience
- Paid training
- Work from home
Quick Apply
Associate, Client Processing I
The Bank of New York Mellon Corporation —Houston, TX
- Full-time
- Research
- Bachelor's degree
- Experience equivalent to degree accepted
2d
Reg Client Service Assoc
Ameriprise Financial —Houston, TX
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Work from home

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GTP Senior Service Associate

East West Bank -
Houston, TX

Apply Now

Job Details

Full-time
$100,000 - $130,000 a year
2 days ago

Benefits

Opportunities for advancement

Qualifications

Treasury management
Commercial banking expertise
Email customer support
Defect resolution root cause analysis
Defect analysis
Process improvement
Financial software
Phone call management
Root cause analysis
Treasury management software
Risk & issue management

Full Job Description

Introduction:

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview:

East West Bank is seeking a GTP Senior Service Associate. Reporting to the Global Transactions Services Group Manager the employee is responsible for delivering a high level of world class customer service through various inbound and outbound channels for commercial customers with Treasury Management Products. The Senior Service Associate will be responsible for handling customer inquiries and providing issue resolution within established guidelines, following department procedures, and making sure to deliver within established service levels. Provide prompt and courteous customer service to both internal and external customers. Will be familiar with the latest security controls offered by the Bank's applications and be able to clearly communicate to the customer using the Bank's systems. The Senior Service Associate will have thorough knowledge of Treasury Management products which also includes system requirements. Job functions may vary, and other duties assigned based on business need.

Responsibilities:

Focus on the East West Bank vision, GTP Smart goals
Ensures a collaborative climate, builds, sets priorities, demonstrates sufficient "know-how" and improves performance through feedback
Maintain a customer centric approach and effectively respond to service level agreements with an emphasis on first call resolution
Work on and follow up with clients on research requests and problems
Utilizes a strong knowledge of internal policies and procedures to professionally respond to customer inquiries. Works independently in an autonomous manner
Maintain customer centric approach and effectively respond to service level agreements with an emphasis on first call resolution
Advanced technical skills and function as the technical expert for both internal and external customers supporting FTP/BAI transmissions
Must be able to explain the various transmission protocols to bank IT, programmers, and vendors
Ensure smooth synchronization of browser settings to Treasury Management Product requirements
Troubleshoot technical issues remotely via MS meeting
Walks customer through Product user guide Requirements
Support Remote Deposit scanner installation and software
Make decisions quickly while balancing risk with opportunity
Provide a high level of responsiveness when servicing clients and internal employees
Resolve complex product and account service issues through full ownership and resolution
Perform other duties as assigned.

Qualifications:

Must be able to multi-task between incoming calls and email requests with accuracy.
Must have strong product, operational, and commercial banking knowledge to efficiently resolve issues.
At least 5 years of experience with Treasury systems and products.
Utilize excellent Treasury Product solution based referral techniques to fully service the client and support TMS strategic initiatives.
Re-Engineers processes and develops proactive approaches to client challenges.
Make recommendations to improve quality and service to the call center operations.
Troubleshoot wide-ranging issues, identifying and mitigating risks, keeping management informed
Identify the root cause of issues and service/product improvement opportunities
Develop creative win-win service solutions
Bachelors Degree and 5 years of related banking experience preferred

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation: The base pay range for this position is USD $100,000.00/Yr. - USD $130,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Apply Now

Refine Your Search

client service associate jobs in north houston tx

GTP Senior Service Associate

INTERNAL Clinic Admissions Associate

Client Service Associate

Registered Client Service Associate - Ameriprise Financial Advisors - Clear Lake, TX

Entry Level Client Service Associate

U.S. Private Bank - Client Service Associate

Part-time Client Service Associate – Teller (20 hours) | Coles Crossing – Cypress, TX

Registered Client Service Associate

Clinic Admissions Associate

Client Services Associate – Financial Services (Training Provided)

Part-time Client Service Associate – Teller (20 hours) | Westchase – Houston, TX

Client Account Associate

Client Service Coordinator

Financial Solutions Associate (Client Services) – Training Provided

Client Service Associate

Client Services Associate – Financial Services (Training Provided)

Client Experience Associate

Client Services & Customer Service Representative

Associate, Client Processing I

Reg Client Service Assoc

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