Top 199 Customer service associate Jobs in Northampton, Ma

Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Northampton, MA
- $18.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
13d
Customer Service Representative
Dead River Company —Northampton, MA
- $17 - $26 an hour
- Overtime
- Office
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
7d
Customer Care Representative
bankESB —Easthampton, MA
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Customer Service Associate - Temporary
Walgreens —Northampton, MA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Pharmacy Customer Service Associate
Walgreens —Northampton, MA
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Part Time Customer Care Representative (27.5 hours)
bankESB —Easthampton, MA
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Customer Service Associate I
Dollar Tree —Northampton, MA
- $15.00 - $15.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Specialist
Hampshire Regional YMCA —Northampton, MA
- $17 an hour
- Weekends as needed
- 18 years or older
- Front desk
- Entry level
- 403(b)
Call Center Agent
Westfield Bank —Westfield, MA
- $25.92 - $38.88 an hour
- Full-time
- Research
- High school diploma or GED
- Analysis skills
Customer Service & Sales Assistant/Coordinator
OriginLab Corporation —Northampton, MA
- Email
- Office
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Contact Center Representative
UMassFive College Federal Credit Union —Hadley, MA
- $20.50 - $30.76 an hour
- Full-time
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Children
- Profit sharing
- Disability insurance
Quick Apply
Customer Service + Membership Sales
Serenity Yoga & Wellness —South Hadley, MA
- From $16.50 an hour
- Part-time
- Front desk
- In-person
- Entry level
- Employee discount
Quick Apply
Customer Service Associate I
Family Dollar —Easthampton, MA
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service/Sales
Home Depot —Hadley, MA
- $17.50 - $20.50 an hour
- Entry level
Part Time Customer Service/Food Service Associate
Barstows Dairy Store and Bakery —Hadley, MA
- From $15 an hour
- 8 hour shift
- Casual dining restaurant
- Fast casual restaurant
- Bakery
- Employee discount
Quick Apply
11d
Intake Coordinator, PT
BEHAVIORAL HEALTH NETWORK INC —Springfield, MA
- $21.00 - $26.99 an hour
- Part-time
- Spanish
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Customer Service Representative/Team Member
W.M.M.G LLC —Springfield, MA
- $700 - $1,000 a week
- Full-time
- No experience needed
- In-person
- Communication skills
- Paid training
- Flexible schedule
Quick Apply
4d
Service Dept Call Center Rep, Balise Mazda
BALISE MOTOR SALES COMPANY —Springfield, MA
- $20 - $23 an hour
- Dealership
- Computer literacy
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
Domino's | AFC and ACDM —Hadley, MA
- Part-time
- Writing skills
- Quick service & fast food restaurant
- 16+ years old
- Employee discount
- Flexible schedule
Quick Apply
Customer Service Representative
OMG, Inc —Agawam, MA
- $38,000 - $57,600 a year
- Ability to walk for extended periods
- ERP systems
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply

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Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams -
Northampton, MA

Apply Now

Job Details

Full-time
$18.30 an hour
13 days ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Vision insurance
Retirement plan

Qualifications

Foreign language proficiency
Driver's License

Full Job Description

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

The individual selected for this role will be expected to work at Store #5654, located at: 312 King Street, Northampton, MA 01060.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

What is the Process to get Started?
Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted Driver’s License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

Have at least a High School diploma or GED
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint-related products
Have previous work experience operating tinting and mixing equipment

Apply Now

Refine Your Search

customer service associate jobs in northampton, ma

Bilingual Customer Service Specialist (Spanish)

Customer Service Representative

Customer Care Representative

Customer Service Associate - Temporary

Pharmacy Customer Service Associate

Part Time Customer Care Representative (27.5 hours)

Customer Service Associate I

Customer Service Specialist

Call Center Agent

Customer Service & Sales Assistant/Coordinator

Contact Center Representative

Customer Service + Membership Sales

Customer Service Associate I

Customer Service/Sales

Part Time Customer Service/Food Service Associate

Intake Coordinator, PT

Customer Service Representative/Team Member

Service Dept Call Center Rep, Balise Mazda

Customer Service Representative

Customer Service Representative

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