Top 153 Member service representative Jobs in Northampton, Ma

MA Inside Sales Insurance Trainee - Personal Lines
AAA Northeast —Massachusetts
- $23.75 - $28.75 an hour
- Online Application
- Remote
- Sales
- Customer service
- Research
- Paid training
- Wellness program
5d
Outside Sales Representative
SPECTRUM —Chicopee, MA
- $30,400 - $50,400 a year
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Opportunities for advancement
Float Member Service Representative, Marlboro, MA and Nashua, NH Area, Full
First Technology Federal Credit Union —Massachusetts
- $21.50 an hour
- Email
- Bilingual
- Microsoft Word
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Jo Ann Walk - State Farm Agent —Enfield, CT
- $42,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Area Merchandiser Lead
PRE-US —Springfield, MA
- $19.50 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
Part Time Customer Care Representative (27.5 hours)
bankESB —Easthampton, MA
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Contact Center Representative
UMassFive College Federal Credit Union —Hadley, MA
- $20.50 - $30.76 an hour
- Full-time
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Children
- Profit sharing
- Disability insurance
Quick Apply
Customer Care Representative
bankESB —Easthampton, MA
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Sales Representative
Packaging Corporation of America —Northampton, MA
- $140,000 - $160,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Teller
bankESB —Northampton, MA
- $19.00 - $22.50 an hour
- Computer literacy
- Office
- High school diploma or GED
4d
Customer Service Representative
Dead River Company —Northampton, MA
- $17 - $26 an hour
- Overtime
- Office
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
8d
Receptionist, 35hrs, Days M-F
MiraVista —Holyoke, MA
- $21 - $25 an hour
- Full-time
- Communication skills
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
JD Associate - Holyoke Mall, Holyoke, MA
Finish Line —Holyoke, MA
- $15 an hour
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- 401(k)
- Employee discount
Retail Associate
Ross Stores —West Springfield, MA
- Merchandising
- Sanitation
- Ability to lift 25 pounds
Membership Representative
Holyoke YMCA —Holyoke, MA
- CPR Certification
- Sales
- Computer literacy
Quick Apply
ED Registration Representative
Baystate Health —Greenfield, MA
- $20.79 - $28.08 an hour
- Part-time
- Customer service
- Writing skills
- High school diploma or GED
- Free parking
- 403(b) matching
Urban Outfitters Key Holder
Urban Outfitters —Northampton, MA
- From $16.50 an hour
- Part-time
- Merchandising
- POS
- Leadership
- Health insurance
- Dental insurance
13d
Office Administrator
MP Systems —Enfield, CT
- Basic math
- ERP systems
- Office
- Paid holidays
- Health insurance
Quick Apply
Billing Clerk
National Ambulance —Springfield, MA
- Office
- High school diploma or GED
- Typing
FT Customer Service Representative
Planet Fitness —Hadley, MA
- From $15 an hour
- Full-time
- 18 years or older
- Computer literacy
- Sanitation
- Disability insurance
- Health insurance
Quick Apply
1d

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member service representative jobs near northampton, ma

MA Inside Sales Insurance Trainee - Personal Lines

AAA Northeast -
Massachusetts

Apply Now

Job Details

Full-time
$23.75 - $28.75 an hour
5 days ago

Benefits

Paid training
Wellness program
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Work from home
401(k) 6% Match
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Sales
Customer service
High school diploma or GED
Outbound calling

Full Job Description

Launch Your Insurance Career with AAA Northeast - Paid Training, Licensing, and Unlimited Growth!

This position is eligible for a $1500 sign on bonus

Important: Applicants must complete the online application before attending the hiring event and must currently reside in RI, NJ, MA, CT, or NH to be considered. Candidates who do not meet these requirements will not be eligible to participate in the hiring process.

We’re looking for motivated sales professionals to join our team as Inside Sales Insurance Agents. This is a fully remote position, offering paid training and covering all costs for your Personal Lines Insurance License. If you thrive in outbound sales and want to grow in the insurance industry, this is your opportunity!

Start Date: September 28, 2026

Paid Training (6 months): Mon–Fri, 8:30 AM – 5:00 PM

After training: 11:30 AM – 8:00 PM4 weekdays + 1 weekend day

What you will do:

Insurance Sales Responsibilities: Sell auto insurance, homeowners insurance, and all other insurance products and services to AAA members via phone and online, meeting or exceeding sales goals Conduct outbound sales calls to prospective and existing members to promote insurance products Compile coverage and rating information; confirm insurer’s underwriting criteria, coverage, and premium data Provide the member with personalized coverage options and premium quotes Develop leads and prospects by responding to referrals in a timely manner Participate in sales programs and respond promptly to referrals Maintain detailed records of sales activities and client interactions in the Customer Relationship Management (CRM) system Develop general knowledge of Life Insurance, working towards making referrals to licensed agents
Regulatory & Compliance Responsibilities: Develop familiarity with various insurance carrier products, services, technology, and processes. Learn and follow carrier-specific underwriting and quoting procedures Ensure compliance with agency policies for quoting, binding coverage, and handling payments Collaborate with Underwriting and Quality Assurance to reduce risks and ensure accuracy Gain general knowledge of insurance practices, including the scope of an agent's authority. Stay current on insurance regulations and best practices
Member Service Responsibilities: Provide AAA Five Diamond service to all current and prospective AAA Insurance clients. Service new Insurance accounts by processing payments, researching underwriting criteria, and acting as liaison with Insurance Companies. Build professional relationships with clients, insurance company representatives, dealerships, real estate agents, etc., to ensure success of AAA Insurance and broaden community knowledge of AAA Insurance products and services. Gain knowledge of the AAA Northeast membership and its benefits to be able to offer and sell to clients.

Work Requirements:

100% remote position
This position requires candidates to maintain primary residence within the AAA Northeast footprint (RI, MA, CT, NJ,NH).
Eligibility for this role is contingent upon residency within the AAA Northeast footprint (RI, MA, CT, NJ, NH)
Must have a quiet, dedicated home office space free from distractions
Reliable high-speed internet connection

What You Will Need

High School Diploma or GED required and
Associate's Degree preferred
2+ years Sales or customer service experience required and
Insurance sales experience preferred
Outbound or cold-calling experience strongly preferred
Personal Lines Insurance License within 30 Days required and
Life License preferred

Why AAA Northeast

Career Growth: With ongoing world-class training and proven career paths, you'll have the opportunity to develop expertise and advance your career within AAA Northeast.
Trusted Legacy: With over 120 years of service excellence, we have a long track record of protecting our members as well as our employees and their families.
Future-Focused: With new business offerings and increasing digital presence, we are focused on innovating for the future to sustain our success.

What We Offer

Award-Winning: We’ve been named as a Top Employer for the last 7 years
Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options.
Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period
Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually
Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!
Compensation: Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation. The posted salary range represents the full range grade for this role, with individual pay based on job-related skills, experience, shift, and geographic location.

At AAA Northeast, how we work together matters. We are a highly collaborative organization that values connection, transparency, and trust. Our “cameras on” approach during virtual meetings reflects our expectation that team members are present, engaged and actively participating, helping to build strong working relationships and a sense of shared accountability, no matter where we’re located.

We are also proud of our diverse culture, shaped by the talents, experiences, and perspectives of our employees. AAA Northeast is an equal opportunity employer and is committed to fair and equitable practices in recruiting, hiring, and advancement. We do not discriminate based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

Job Type: Full-time

Pay: $23.75 - $28.75 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work from home

Work Location: Remote

Apply Now

Refine Your Search

member service representative jobs in northampton, ma

MA Inside Sales Insurance Trainee - Personal Lines

Outside Sales Representative

Float Member Service Representative, Marlboro, MA and Nashua, NH Area, Full

Account Manager - State Farm Agent Team Member

Area Merchandiser Lead

Part Time Customer Care Representative (27.5 hours)

Contact Center Representative

Customer Care Representative

Sales Representative

Teller

Customer Service Representative

Receptionist, 35hrs, Days M-F

JD Associate - Holyoke Mall, Holyoke, MA

Retail Associate

Membership Representative

ED Registration Representative

Urban Outfitters Key Holder

Office Administrator

Billing Clerk

FT Customer Service Representative

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