Top 9 End user computing service operations manager Jobs in Norwalk Ct

End-User Computing Service Operations Manager
Pitney Bowes —Shelton, CT
- $104,000 - $130,000 a year
- Online Application
- Computer science
- Microsoft Excel
- Azure
IT Manager of End User Systems & Support
Bigelow Tea —Fairfield, CT
- 7 years
- Inventory management
- Mid-level
Quick Apply
Patient Access Lead Representative, Inpatient Follow Up
Stony Brook University Hospital —Stony Brook, NY
- $54,053 - $65,891 a year
- Online Application
- Hospitality
- Spanish
- Medical office experience
Network Engineer III
Westchester Medical Center —Valhalla, NY
- $105,301 - $132,392 a year
- Full-time
- 6 years
- Word processing
- System design
- Paid holidays
- Health insurance
IT Field Technician - Long Island
Ent and Allergy Associates, LLP —Hauppauge, NY
- $26 an hour
- Extended hours
- Clean driving record
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
Financial Risk Manager
Deloitte —Stamford, CT
- $134,500 - $265,100 a year
- Full-time
- 7 years
- Microsoft Excel
- CPA
M&A IT Senior Consultant
Deloitte —Stamford, CT
- $128,000 - $252,500 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
End-User Computing Service Operations Manager
Pitney Bowes Inc —Shelton, CT
- $104,000 - $130,000 a year
- Online Application
- Computer science
- Microsoft Excel
- Azure
Quick Apply

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end user computing service operations manager jobs near norwalk ct

End-User Computing Service Operations Manager

Pitney Bowes -
Shelton, CT

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Job Details

Full-time
$104,000 - $130,000 a year

Qualifications

Microsoft Windows Server
Mobile device support
Microsoft Excel
Presentation software
Microsoft System Center
Bachelor's degree
Desktop administration

Full Job Description

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re looking for people who:

Act with urgency, accountability, and purpose
Deliver high quality work with consistency and pride
Collaborate effectively and elevate those around them
Focus on outcomes that drive impact and growth

Job Description:

We’re looking for people who:

Act with urgency, accountability, and purpose
Deliver high quality work with consistency and pride
Collaborate effectively and elevate those around them
Focus on outcomes that drive impact and growth

As an End User Computing Operations Manager – Technical leader :

You are:

A Proactive leader who can develop and manage enterprise-wise desktop engineering, video conference and mobile device management programs. You are a Self-motivated individual who thrive on design and implementation of cutting-edge solution, and you deliver with precision. You see opportunities where others see challenges.

You will:

Lead the program management activities related to the Desktop, Videoconference and Mobile device management program
As a technical manager, lead subject matter experts in Windows OS, M365 Intune and any remote desktop support tools and technologies
Drive forecasting short-term and long-term desktop/laptop equipment needs for global end users and work with business and finance to schedule refresh.
Responsible for global end user device life cycle management, including deploying new users, refreshing of device and recovery of assets from departing employees, ultimately taking ownership of end-to-end lifecycle of Pitney Bowes assets
Responsible for desktop engineering, testing and defining standard equipment bundles and implementation which meets PB security compliance requirements
As technical lead, develop runbooks, how-to guides, leverage automation framework to improve process and troubleshooting.
Lead vulnerability remediation on mobile device OS and software including vulnerability remediation governance, execution, reporting for all mobile devices
Lead end user testing for any new desktop solution, UAT testing and technical documentation along with SOPs for operational support.
Responsible for collaborating with Pitney Bowes IT Teams, vendors as well as HR, Finance to drive continuous improvement of user experience
Responsible for building a Global EUC Process, Procedures, define performance metrics and reporting to drive continuous improvement.
Guide and mentor L1 and L2 desktop support analyst with investigation and remediation of end user incidents.

Deep understanding of Azure cloud deployments and Infrastructure knowledge
An analytical mind able to “see” the complexities of procedures and regulations
Excellent communication skills
Problem solving skills and ability to work under pressure to enforce policies and reduce risk, they need the ability to persuade others to adhere to standards.

Your Background:

As a EUC Operations Manager , you have:

BS degree in Computer Science or related field
15+ years of IT experience and 10+ years of leading EUC Technical or manager
Extensive documentation skills with Excel, PowerPoint and ticketing systems

Experience in leading a Global desktop engineering and support team
Experience design and deploying Desktop solutions via “Zero Touch” / Autopilot
Knowledgeable and experienced in Azure and AWs cloud computing
Jira and Confluence
Extensive knowledge of vendor security updates
Experience in using tools – SCCM, Intune, Qualys, Intune, JAMF, Splunk
Linux, Windows Desktop, Windows Server, Mac, Android and iOS
Experience in troubleshooting desktop applications

Technical Skill Set:

End User Computing Technologies
Desktop Engineering
Service Desk
SCCM
Intune
M365
Workstation Patch management tools
Vulnerability Management & tools
Incident, Work Order & Change management (ITSM)

Preferred Certifications

Microsoft Security, Compliance, and Identity Fundamentals
Microsoft Azure Fundamentals
Microsoft Certified Professional
Certification in ISC2

Compensation :

104,000.00 - 130,000.00 Per Year (Salary)

We will:

Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Live Well )

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Apply Now

Refine Your Search

end user computing service operations manager jobs in norwalk ct

End-User Computing Service Operations Manager

IT Manager of End User Systems & Support

Patient Access Lead Representative, Inpatient Follow Up

Network Engineer III

IT Field Technician - Long Island

Financial Risk Manager

M&A IT Senior Consultant

End-User Computing Service Operations Manager

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