Top 8 Eyewear customer service/sales advisor Jobs in Nottingham, Md

EyeCare Advisor
LensCrafters —Towson, MD
- $18.09 - $25.57 an hour
- Part-time
- Inventory management
- Merchandising
- HIPAA
- Health insurance
- Paid time off
Eyewear Customer Service/Sales Advisor
MyEyeDr. —Nottingham, MD
- $17.15 - $22.20 an hour
- Weekends as needed
- Patient care
- Entry level
- Retail sales
- Paid holidays
- Health insurance
Sales Advisor - Towson Town Center
Warby Parker —Towson, MD
- $15 an hour
- Overtime
- Fair chance
- Entry level
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Sales Manager - Towson Town Center
Warby Parker —Towson, MD
- Overtime
- Mid-level
- Fair chance
- 1 year
- AD&D insurance
- Employee stock purchase plan
Quick Apply
2d
Advisor - MALL IN COLUMBIA
Warby Parker —Columbia, MD
- $17 an hour
- Overtime
- Fair chance
- Entry level
- AD&D insurance
- Employee stock purchase plan
Quick Apply
12d
Optical Supervisor - Towson Town Center
Warby Parker —Towson, MD
- $21.25 - $23.75 an hour
- Overtime
- Mid-level
- Mentoring
- Fair chance
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Eyewear Customer Service/Sales Advisor Part Time
MyEyeDr. —Hanover, MD
- $17.15 - $22.20 an hour
- Part-time
- Patient care
- Entry level
- Retail sales
- Vision insurance

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eyewear customer service/sales advisor jobs near nottingham, md

EyeCare Advisor

LensCrafters -
Towson, MD

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Job Details

Part-time
$18.09 - $25.57 an hour

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Retail sales transactions
Retail customer service procedures
Computer operation
Customer communication
High school diploma or GED
Cash register operations
Retail store product knowledge
Computer skills
Retail math
POS systems

Full Job Description

Requisition ID: 937719
Store #: 000576 LensCrafters
Position:Part-Time
Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.

MAJOR DUTIES & RESPONSIBILITIES

Greets customers without delay (within 30 seconds).
Promptly answers the telephone (3 rings) in a friendly and courteous manner.
Explains all required paperwork, tests, products and services
Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
Shows patience and courtesy to indecisive or difficult customers and patients.
Performs work accurately and thoroughly despite time pressure and customer volume.
Identifies situations involving unsatisfied customers and acts quickly for resolution. .
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
Places contact lens orders, processes shipments and properly submits invoices for payment.
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
Explains to customers “One Hour” processing and expected delivery times.
Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
Maintains safe working environment for all associates/patients.
Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

RETAIL

Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary

DOCTOR’S OFFICE

Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem solving ability
Familiarity with cash register, computers and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise

PREFERRED QUALIFICATIONS

Previous experience in customer service, retail and/or optical
Strong interpersonal skills

Pay Range: 18.09 - 25.57

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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Refine Your Search

eyewear customer service/sales advisor jobs in nottingham, md

EyeCare Advisor

Eyewear Customer Service/Sales Advisor

Sales Advisor - Towson Town Center

Sales Manager - Towson Town Center

Advisor - MALL IN COLUMBIA

Optical Supervisor - Towson Town Center

Eyewear Customer Service/Sales Advisor Part Time

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