Top 31 It field support specialist Jobs in Notus, Id

IT Field Support Specialist
JH Kelly —Boise, ID
- $25 - $33 an hour
- Microsoft Outlook
- Construction site
- Mid-level
- Profit sharing
- AD&D insurance
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5d
Caldwell School District- School-Based Behavioral Intervention Specialist/Professional
Buitron Behavioral Health, LLC —Caldwell, ID
- $21 - $28 an hour
- Full-time
- Classroom
- 18 years or older
- CPR Certification
- Paid training
- Health insurance
Quick Apply
Senior EHSS Specialist
Fiberon —Meridian, ID
- $71,000 - $110,000 a year
- Extended hours
- Microsoft Excel
- Bachelor of Science
- Research
- Health insurance
- Adoption assistance
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Talent Acquisition Coordinator
WEDGWOOD GROUP LLC —Meridian, ID
- $22 - $26 an hour
- Full-time
- Background check
- Mid-level
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
2d
Military Service - U.S. Air National Guard, Command and Control Operations
Military Service - U.S. Air National Guard Recruiting —Idaho
- From $49,838.78 a year
- Full-time
- High school
- English
- High school diploma or GED
- Health insurance
Military Service - U.S. Air National Guard, Combat Control
Military Service - U.S. Air National Guard Recruiting —Idaho
- From $47,433.71 a year
- Full-time
- Mid-level
- Health insurance
Care Guide Support Specialist
Blue Cross of Idaho —Meridian, ID
- $26.12 - $36.58 an hour
- Full-time
- Mid-level
- Administrative experience
- Case management
- Paid holidays
- Disability insurance
Revenue Cycle Training Specialist
Pennant Services, Inc. —Eagle, ID
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Home Health
- Health insurance
- Dental insurance
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PPAA--Voter Engagement Specialist - Limited Duration (ID)_Public Affairs
Planned Parenthood GNHI —Meridian, ID
- $22 an hour
- Temporary
- Customer service
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Account Manager, Higher Education
Clarivate —Boise, ID
- $84,000 - $105,000 a year
- Full-time
- Remote
- Up to 50% travel
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
Screening Sales Representative - Meridian, ID
Abbott Laboratories —Meridian, ID
- $61,300 - $122,700 a year
- Weekends as needed
- Microsoft Outlook
- Marketing
- Military
3h
Sr Safety Administrator - Telecom Construction
TDS Telecom —Meridian, ID
- $67,000 - $108,800 a year
- Full-time
- Up to 50% travel
- Construction site
- Research
- Paid parental leave
- Paid holidays
Electrical - Low Volt Tech / Fire Alarm Specialist
Engineered Structures Inc. —Meridian, ID
- Extended hours
- Construction site
- Mid-level
- High school diploma or GED
- 401(k) matching
Quick Apply
Small Business Relationship Manager - Boise, ID
U.S. Bank National Association —Nampa, ID
- $70,890 - $91,740 a year
- Full-time
- 3 years
- Business development
- Bachelor's degree
- Paid holidays
- Disability insurance
13d
Development Operations Manager_Fundraising
Planned Parenthood GNHI —Meridian, ID
- $64,677 - $110,000 a year
- Full-time
- 5 years
- Bachelor of Science
- System design
- Disability insurance
- Health insurance
Surgical Device Specialist, Ophthalmology - Pacific North West
Genentech —Boise, ID
- $96,300 - $178,800 a year
- Online Application
- Background check
- Surgery
- Customer service
Detail Specialist
U-Haul —Meridian, ID
- Urgently hiring
- Driver's License
- Entry level
- Paid holidays
- Health insurance
13d
DMS Manager
University of California San Francisco —United States
- Full-time
- Management
- HIPAA
- Analysis skills
- Disability insurance

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Information Technology Implementation Specialist
NATIONAL YOUTH ADVOCATE PROGRAM —Columbus, OH
Schedule and facilitate project meetings, vendor calls, readiness reviews, and implementation checkpoints. Bachelor’s degree in information technology, computer…
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Securly —Columbus, OH
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it field support specialist jobs near notus, id

IT Field Support Specialist

JH Kelly -
Boise, ID

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Job Details

$25 - $33 an hour
5 days ago

Benefits

Profit sharing
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Desktop (troubleshooting support)

Full Job Description

At JH Kelly, we're seeking a customer-focused IT Field Support Specialist to join our Boise Operations team and provide hands-on technology support to employees across our offices and active construction jobsites. This is a primarily field-based role requiring regular travel to jobsites throughout our service area, where you'll serve as a trusted liaison between field operations and the IT team. If you enjoy troubleshooting technology issues, building strong relationships with users, and working independently in dynamic environments, this is your opportunity to make an impact with a legacy construction leader.

About Us
Celebrating over a century of excellence, JH Kelly is a fourth-generation, family-owned construction powerhouse with a legacy of tackling complex commercial and heavy industrial projects. With offices in Vancouver, Longview, Seattle, Bellingham, WA, and Milwaukie, OR, we’re an industry leader fueled by an award-winning team known for safety, quality, and a tight-knit, dynamic culture. Curious about our story and impact?

Check us out at https://www.jhkelly.com/

Check out our job openings here: www.jhkelly.com/open-positions/

Pay Range: $25–$33 per hour (DOE), FLSA non-exempt (overtime eligible).

Benefits Package

Comprehensive Medical/Vision/Rx – Dental/Ortho Coverage: JH Kelly pays 87.5% of total premiums.
Paid Vacation and Holidays: Generous PTO model to support work-life balance.
401K: 50% company match on the first 6% of employee contributions.
Life Insurance, AD&D, STD & LTD: Paid 100% by JH Kelly.
Annual Performance Bonuses: Opportunity for additional compensation based on performance.
Profit Sharing: Participate in JH Kelly’s profit-sharing program. Averaging 9% of total compensation for the past 10 years.

Here’s a deeper dive into your responsibilities:

Field & Jobsite Support

Travel to construction jobsites and remote locations to provide hands-on technology support to project teams, field leadership, and employees.
Serve as a liaison between field operations and the IT Infrastructure team, ensuring accurate issue reporting, clear communication, and timely resolution.
Troubleshoot and resolve day-to-day technology issues impacting field productivity.
Support jobsite technology including laptops, rugged devices, shared workstations, mobile devices, printers, scanners, and communication tools.
Independently assess and resolve issues while recognizing when escalation to senior IT personnel or vendors is required.

Service Desk Support

Answer and triage inbound IT support calls and help desk tickets.
Gather required information, create and update support tickets, and communicate expectations to users.
Resolve common Tier 1 issues involving:
- User accounts and passwords
- MFA support
- Microsoft 365 applications
- Email and Teams
- Printing
- VPN and Wi-Fi connectivity
- Workstation troubleshooting
Utilize approved remote support tools to assist employees at offices and jobsites.
Document troubleshooting activities, resolutions, and communications while meeting established service expectations and response goals.

Mobile & Jobsite Infrastructure Support

Troubleshoot jobsite connectivity and mobile infrastructure issues, including:
- Wi-Fi connectivity
- VPN access
- Cellular hotspots and mobile internet devices
- Network-connected printers and peripherals
- Temporary field office A/V systems
Coordinate with vendors, service providers, and internal IT teams regarding equipment replacements, connectivity issues, and site readiness requirements.
Assist with deployment and support of field technology solutions that enable project operations.

Endpoint & Device Support

Assist with imaging, provisioning, deployment, replacement, and lifecycle management of field-issued devices.
Install, configure, and support monitors, docking stations, printers, cameras, and related peripherals.
Support onboarding and offboarding activities, including device setup, software installation, and account access requests.
Maintain accurate asset tracking and inventory records as assigned.

Training, Documentation & Adoption

Create and maintain field-friendly knowledge base articles, quick-reference guides, and how-to documentation.
Assist with user training and orientation on Microsoft 365 tools, MFA, printing, access procedures, and field technology processes.
Identify recurring issues and work with the IT team to improve support workflows, documentation, and communication strategies.
Contribute to continuous improvement initiatives that reduce repeat incidents and improve user experience.

Process, Security & Professional Standards

Follow company IT policies, change management processes, and security best practices.
Promptly identify and report suspected security incidents and policy violations.
Maintain professionalism, accountability, and a strong customer-service mindset when supporting employees in office and field environments.

What You Bring

Experience: Minimum of 1–2 years of experience providing IT support, help desk, desktop support, or technical customer service. Experience troubleshooting technical issues and supporting end users in a business environment. Experience using a ticketing system or willingness to learn. Ability to clearly document work performed and communicate updates to users.

Education: High school diploma or GED required. Preferred: Associate degree, relevant coursework, or equivalent training/certification(s) (e.g., CompTIA A+, ITIL Foundation, Microsoft MS-900).
Skills:
- Professional, friendly phone and in-person communication; able to ask good questions, de-escalate issues, and set clear expectations.
- Structured troubleshooting approach and ability to follow standard procedures/knowledge base articles; knows when to escalate.
- Strong written communication and documentation skills for ticket updates, troubleshooting notes, and knowledge base contributions.
- Excellent time management and prioritization; able to handle multiple tickets and calls while meeting response targets.
- Collaborative and dependable; works effectively with an on-site team and remote IT teammates.
- Preferred:
- Experience supporting Microsoft 365 (Teams, OneDrive, SharePoint, Outlook) and Windows 10/11.
- Familiarity with endpoint management and deployment tools such as Intune, PDQ, Autopilot, or Jamf.
- Basic networking knowledge, including Wi-Fi troubleshooting, VPN connectivity, printers, and related infrastructure technologies.

Mindset: Strong customer service mindset; patient and supportive with users of varying technical skill levels.
Requirements: Ability to work on-site and travel to job sites or other offices as required by business needs.

Physical Requirements

This position requires the ability to travel to jobsites and move safely through active work environments (including walking on uneven terrain and climbing stairs/ladders where applicable and permitted). Occasional standing, walking, bending, kneeling, and reaching. Ability to lift/carry and handle IT equipment up to 40 lbs. (e.g., monitors, small printers, laptops, networking gear). Manual dexterity/hand-eye coordination for handling equipment and performing basic hardware swaps/cabling. Ability to communicate clearly and effectively, verbally and in writing. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Quick Apply

Refine Your Search

it field support specialist jobs in notus, id

IT Field Support Specialist

Caldwell School District- School-Based Behavioral Intervention Specialist/Professional

Senior EHSS Specialist

Talent Acquisition Coordinator

Military Service - U.S. Air National Guard, Command and Control Operations

Military Service - U.S. Air National Guard, Combat Control

Care Guide Support Specialist

Revenue Cycle Training Specialist

PPAA--Voter Engagement Specialist - Limited Duration (ID)_Public Affairs

Account Manager, Higher Education

Screening Sales Representative - Meridian, ID

Sr Safety Administrator - Telecom Construction

Electrical - Low Volt Tech / Fire Alarm Specialist

Small Business Relationship Manager - Boise, ID

Development Operations Manager_Fundraising

Surgical Device Specialist, Ophthalmology - Pacific North West

Detail Specialist

DMS Manager