Top 34 Dynamics crm Jobs in Novi, Mi

System Analyst I
LSPedia Inc —Farmington Hills, MI
- Full-time
- Computer science
- Computer Science
- ERP systems
Quick Apply
2d
Dynamics 365 CRM Developer
RiseIT Solutions —Detroit, MI
- $60 an hour
- Mid-level
- Bachelor's degree
- Communication skills
Solutions Architect, CRM
Ford Motor Company —Dearborn, MI
- Online Application
- Hybrid work
- Azure
- Computer Science
- Research
- Paid holidays
- Health insurance
15h
Customer Support Specialist
Open Dealer Exchange —Southfield, MI
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
Dynamics365 Administrator
LATICRETE International, Inc. —Detroit, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
5d
Microsoft D365 Customer Engagement Senior Consultant
RSM —Detroit, MI
- $85,100 - $161,700 a year
- Full-time
- Writing skills
- Mid-level
- SQL
- Opportunities for advancement
Technology and Innovation - Solution Consultant (NetSuite)
Riveron —Detroit, MI
- $80,000 - $135,000 a year
- Full-time
- Hybrid work
- Oracle
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Project Manager
Strata Information Group —Detroit, MI
- $90,000 - $115,000 a year
- 5 years
- Travel
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Accenture —Detroit, MI
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- Google Workspace
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
Escalation Support Specialist (Automotive Customer Support)
Percepta —Dearborn, MI
- $21 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Kinaxis Manager
Deloitte —Detroit, MI
- $141,200 - $278,300 a year
- Full-time
- Computer Science
- Up to 50% travel
- ERP systems
Five9 Administrator
Internet Brands —Auburn Hills, MI
- Full-time
- System design
- Bachelor's degree
- Fair chance
- Commuter assistance
- AD&D insurance
Quick Apply
Generative AI / Enterprise Data Senior Architect
General Dynamics Land Systems US —Sterling Heights, MI
- Full-time
- Computer science
- Computer Science
- ERP systems
- Health savings account
- Health insurance
Technical Commerce & AI Manager | Agentic Commerce
Accenture —Detroit, MI
- $87,400 - $266,300 a year
- Full-time
- Azure
- Management
- 8 years
- Paid holidays
- Disability insurance
Amazon Connect Senior Consultant, Technical Transformation
Deloitte —Detroit, MI
- $110,700 - $218,300 a year
- Full-time
- Computer science
- 6 years
- Oracle
Senior Manager, Experience Strategy
OneMagnify —Detroit, MI
- Full-time
- Marketing
- 8 years
- Bachelor's degree
- Paid holidays
- Health insurance
Technology and Innovation - Associate Director (NetSuite)
Riveron —Detroit, MI
- $120,000 - $210,000 a year
- Full-time
- Hybrid work
- 7 years
- Oracle
- Finance
- Health insurance
- Dental insurance
Amazon Connect Manager, Technical Transformation
Deloitte —Detroit, MI
- $130,800 - $241,000 a year
- Full-time
- Computer science
- Oracle
- Computer Science
Principal Engineer - Partner with Customers AI Solutions
Harman International —Novi, MI
- $125,250 - $183,700 a year
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
14d
Senior Network Architect
AVFUEL CORPORATION —Ann Arbor, MI
- Full-time
- Oracle
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply

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dynamics crm jobs near novi, mi

System Analyst I

LSPedia Inc -
Farmington Hills, MI

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Optimizing workflow processes
Post-sales product instruction
Customer communication
Computer science
Client onboarding
Computer Science
Requirements specification
Requirements design
Procedural guides
ERP systems
Software implementation
Information Systems
Enterprise software support
Compliance with security regulations
User training (technical support)
Bachelor's degree in business administration
Managing clients in a customer support role
Technical solutions implementation
Bachelor's degree
SaaS platforms
User acceptance testing
Software documentation
Organizational skills
Computer Information Systems
APIs
Customer issue escalation
Customer support
AI implementation
Application Maintenance
Business Administration

Full Job Description

Department: Operations

Reports To: Customer Success Manager

Employment Type: Full-time

Work Location: Onsite – Farmington Hills, Michigan

Job Summary:

The Systems Analyst I is an entry-level to early-career role responsible for supporting system analysis, configuration, and customer-facing solution delivery activities. This position works closely with Customer Success Managers, Project Managers, and senior analysts to help document requirements, support implementations, troubleshoot basic system issues, and ensure customers are successfully using LSPedia solutions. This role is ideal for candidates building foundational experience in SaaS platforms, customer success operations, and regulated environments.

Key Responsibilities

Assist in gathering and documenting business and system requirements under guidance from senior analysts or project leads.

Support configuration and setup of customer environments, modules, and user access.
Participate in analysis of existing workflows and help identify opportunities for process or system improvements.
Create and maintain basic system documentation, including workflows, user guides, and configuration notes.
Support testing activities including unit testing and user acceptance testing (UAT) execution.
Troubleshoot and resolve low-to-moderate complexity system issues, escalating as needed.
Assist with customer onboarding, training sessions, and post-implementation support activities.
Work closely with Customer Success Managers to support customer inquiries and operational requests.
Ensure adherence to internal SOPs, data security standards, and compliance requirements.
Assist with AI initiatives and documentation/testing of new AI related features.

Minimum Requirements

Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field (or equivalent experience).

1–2 years of experience in systems analysis, application support, customer support, or IT operations.
Strong documentation, communication, and organizational skills.
Willingness to learn SaaS platforms and customer-facing systems.

Preferred Qualifications

Exposure to SaaS platforms, CRM systems, or ERP systems.

Basic understanding of APIs, data flows, or system integrations.
Experience supporting customers or internal business users.
Experience with setting up, testing, and maintaining AI features.
Interest in working in regulated industries such as healthcare or life sciences.

Physical Requirements:

Prolonged sitting for extended periods of time.

Frequent use of hands and fingers for typing, mouse operation, and other computer-related tasks.

About LSPedia

Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical, healthcare, and food industries. As a distinguished Top 50 Michigan Company and recognized on INC's list of the fastest-growing companies in America, LSPedia stands as a beacon of innovation and excellence.

Our cutting-edge software solutions have earned the trust of major players in the pharmaceutical and healthcare sectors, including esteemed organizations such as the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, Leading Pharma, Tris Pharma, Amazon, Ascension Health, and thousands more. We take pride in our commitment to delivering unparalleled traceability and compliance solutions that redefine industry standards.

At LSPedia, we are fueled by a passion for innovation and a commitment to excellence. Join our rockstar team as we continue to expand and shape the future of traceability and supply chain solutions. We are actively seeking individuals who share our vision and enthusiasm to contribute to the ongoing success of our dynamic and growing company. Together, we are driving the evolution of industries and shaping a more connected, compliant, and efficient future.

Quick Apply

Refine Your Search

dynamics crm jobs in novi, mi

System Analyst I

Dynamics 365 CRM Developer

Solutions Architect, CRM

Customer Support Specialist

Dynamics365 Administrator

Microsoft D365 Customer Engagement Senior Consultant

Technology and Innovation - Solution Consultant (NetSuite)

Project Manager

Technical Delivery Lead - Customer Engagement Solutions, Google Cloud

Escalation Support Specialist (Automotive Customer Support)

Kinaxis Manager

Five9 Administrator

Generative AI / Enterprise Data Senior Architect

Technical Commerce & AI Manager | Agentic Commerce

Amazon Connect Senior Consultant, Technical Transformation

Senior Manager, Experience Strategy

Technology and Innovation - Associate Director (NetSuite)

Amazon Connect Manager, Technical Transformation

Principal Engineer - Partner with Customers AI Solutions

Senior Network Architect

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