Top 51 Help desk support Jobs in O'fallon Mo

Customer Care Quality Assurance Analyst
Commerce Bank —St. Louis, MO
- $19.00 - $21.90 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
12d
Account Coordinator II
TalentBridge —St. Louis, MO
- $21 an hour
- Overtime
- Mid-level
- Office
- Communication skills
Quick Apply
Helpdesk Analyst Co-op
TRUE MANUFACTURING GROUP —O'Fallon, MO
- Temporary
- Background check
- Microsoft Excel
- Microsoft Outlook
Level 1 Support Desk Technician
FeatherShark —Chesterfield, MO
- $24.50 - $25.00 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Specialist
Sonaca North America —Saint Charles, MO
- $20 - $23 an hour
- Extended hours
- Background check
- Research
- In-person
- Wellness program
- Paid holidays
Quick Apply
4d
Tier II Help Desk Support
Potter Global Technologies —Hazelwood, MO
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
10d
IT Help Desk Technician
nimble —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
Help Desk Technician I
Sunstar Insurance Group LLC —St. Louis, MO
- Remote
- Microsoft Outlook
- Windows
- Organizational skills
Quick Apply
ERP & IT Support Specialist
Buildingstars —Maryland Heights, MO
- $55,000 - $65,000 a year
- No experience needed
- Office
- Windows
Quick Apply
3d
Level 2 Support Engineer
FeatherShark —Chesterfield, MO
- $28.85 - $32.50 an hour
- Overtime
- English
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
Sr. Executive Support Specialist/VCC onsite
Mercy —Chesterfield, MO
- Full-time
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
Tier II IT Support Specialist I
MiTek USA Inc —Chesterfield, MO
- Full-time
- Mid-level
- Office
- Windows
- Profit sharing
- Paid parental leave
Quick Apply
5d
Technical Support and Customer Service Representative
Global Surgical Corporation —St. Louis, MO
- $26 - $28 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
SYSTEM TECH III / IS
St. Charles County —Saint Charles, MO
- $66,177.65 a year
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
4d
IT Helpdesk Support
Archdiocese of St. Louis —Florissant, MO
- Monday to Friday
- Computer science
- Current TB test
- Computer Science
- Health insurance
- Parental leave
3d
IT Help Desk Specialist, Tier 1
PH Financial Services, LLC —Fenton, MO
- Organizational skills
- Experience equivalent to degree accepted
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
13d
IT Support Specialist
Agital —St. Louis, MO
- Full-time
- Remote
- Google Workspace
- Inventory management
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
14d
IT Support Coordinator
Agital —St. Louis, MO
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
14d
Service Desk Administrator I (IT)
HR Green —St. Louis, MO
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Service Desk Engineer
GFI Digital —Maryland Heights, MO
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for help desk support in o'fallon mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near o'fallon mo

Customer Care Quality Assurance Analyst

Commerce Bank -
St. Louis, MO

Apply Now

Job Details

Full-time
$19.00 - $21.90 an hour
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Confidential information handling
Microsoft Excel
Microsoft Outlook
Word embeddings
Compliance with security regulations
Quality data entry
Financial compliance
Customer data entry

Full Job Description

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range

Hourly: $19.00 - $21.90 (Amount based on relevant experience, skills, and competencies.)

Essential Functions

Respond to general information inquiries from different mailboxes and/or servicing needs on deposit products and consumer loans within the service level agreement timeframe
Process basic paperwork, computer entries and follow-up with customer to ensure issue resolution
Support basic inquiries received via live chat, email or telephone
Remain current with product knowledge and administrative requirements through trainings
Identify and escalate requests as appropriate
Serve as subject matter expert for at least one skill and assist with help desk calls as needed
Perform other duties as assigned

Knowledge, Skills & Abilities Required

Basic knowledge of compliance and security procedures
Basic ability to explain bank policies, procedures and/or regulations
Strong knowledge of internal help desk, or ability to learn
Ability to maintain a high level of customer satisfaction
Ability to work in a high paced environment and maintain stable performance
Strong data entry skills
Ability to maintain a high degree of confidentiality
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

Associate’s degree in Business Administration or equivalent combination of education and experience required
1+ year related customer service experience preferred
Retail banking call center experience preferred

**Must be eligible to work in the U.S. without sponsorship now or in the future

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Customer Care Quality Assurance Analyst job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $19.00 - $21.90 per hour.

#LI-BC1

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location: 1045 Executive Pkwy, St. Louis, Missouri 63141

Time Type:

Full time

Apply Now

Refine Your Search

help desk support jobs in o'fallon mo

Customer Care Quality Assurance Analyst

Account Coordinator II

Helpdesk Analyst Co-op

Level 1 Support Desk Technician

Help Desk Specialist

Tier II Help Desk Support

IT Help Desk Technician

Help Desk Technician I

ERP & IT Support Specialist

Level 2 Support Engineer

Sr. Executive Support Specialist/VCC onsite

Tier II IT Support Specialist I

Technical Support and Customer Service Representative

SYSTEM TECH III / IS

IT Helpdesk Support

IT Help Desk Specialist, Tier 1

IT Support Specialist

IT Support Coordinator

Service Desk Administrator I (IT)

Service Desk Engineer

I want to receive the latest job alert for help desk support in o'fallon mo

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected