Top 59 Client access specialist Jobs in Oberlin, Oh

Client Access Specialist
Riveon Mental Health and Recovery —Lorain, OH
- Full-time
- Microsoft Word
- Spanish
- Computer literacy
- Travel reimbursement
- Paid jury duty
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Licensed Professional Counselor
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Ohio
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
9d
Financial Services Professional - Hybrid Remote (OH)
Bankers Life —Westlake, OH
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
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Senior Patient Access Specialist
Ensemble RCM LLC —Lorain, OH
- $18.65 - $19.90 an hour
- Full-time
- Hospital
- Customer service
- Mid-level
- Tuition reimbursement
Client Onboarding Specialist
Equity Trust —Westlake, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
Intake Specialist
Catholic Charities Corporation —Lorain, OH
- $300,000 per occurrence
- Weekends as needed
- Background check
- Writing skills
- Office
- Health insurance
- Tuition reimbursement
Prior Authorization Specialist
MATRIX VIP LLC —Rocky River, OH
- $22 - $28 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
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Client Onboarding Specialist
EQUITY ADMINISTRATIVE SERVICES INC —Westlake, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
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7d
TBS Specialist / FIRST/ ESMI Team
Riveon Mental Health and Recovery —Lorain, OH
- $18.75 - $24.03 an hour
- Full-time
- Spanish
- Clean driving record
- Computer literacy
- Travel reimbursement
- Paid jury duty
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Records Fulfillment Specialist
OhioGuidestone —Berea, OH
- Weekends as needed
- Hybrid work
- Background check
- Clean driving record
- Current TB test
- Continuing education credits
- Mileage reimbursement
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Supported Employment Specialist
Riveon Mental Health and Recovery —Lorain, OH
- $18.75 - $24.03 an hour
- Full-time
- Spanish
- Experience working with individuals with disabilities
- Writing skills
- Travel reimbursement
- Paid jury duty
Quick Apply
Crisis Support Specialist
Riveon Mental Health and Recovery —Lorain, OH
- $17.31 - $23.31 an hour
- Weekends as needed
- Spanish
- CPR Certification
- Writing skills
- Travel reimbursement
- Paid jury duty
Quick Apply
Insurance Specialist - Prior Authorization (Remote) - Eastern Time zone
Meduit —Rocky River, OH
- $18 - $21 an hour
- Monday to Friday
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
12d
Investment Liaison - Client Service Operations Specialist
Equity Trust —Westlake, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
RBT / Behavior Hero Specialist - Lodi OH
Heartland ABA —Lodi, OH
- $15 - $25 an hour
- Part-time
- No experience needed
- Children
- Home Health
- Paid training
- Opportunities for advancement
Quick Apply
Client Support Specialist – Small Business Unit
Insurance Partners Agency LLC —Westlake, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Office
- Paid parental leave
- Health savings account
Quick Apply
4h
Lodi & Wooster Area Family Support Specialist (RBT)
Heartland ABA —Lodi, OH
- $15 - $25 an hour
- Part-time
- No experience needed
- Children
- Home Health
- Paid training
- Opportunities for advancement
Quick Apply
Client Service Operations Specialist - Investment Liaison
EQUITY ADMINISTRATIVE SERVICES INC —Westlake, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
7d
Client Support Specialist – Standard Commercial Lines
Insurance Partners Agency LLC —Westlake, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
4h

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client access specialist jobs near oberlin, oh

Client Access Specialist

Riveon Mental Health and Recovery -
Lorain, OH

Quick Apply

Job Details

Full-time

Benefits

Travel reimbursement
Paid jury duty
403(b) matching
License reimbursement
Health savings account
AD&D insurance
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
403(b)
Bereavement leave
Referral program
Pet insurance

Qualifications

Computer operation
Direct client contact
Administrative experience
High school diploma or GED
Conflict management
Desktop applications
Typing
Clinical confidentiality policies
Office phone management

Full Job Description

Description:

Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff!

With a career at Riveon Mental Health and Recovery, you’ll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You’ll also have access to a wealth of opportunities for your personal growth and development.

We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs.

Our Total Rewards Package – What We Offer:

Inclusive Culture with a Team Atmosphere
Collaborative environment dedicated to clinical excellence
Company-Wide All Staff Events - have fun while Teambuilding
Wellness Programs and Activities
Up to 41 days off per year (32 days of paid time off plus 9 paid holidays)
Paid Bereavement Leave
Paid Jury Duty Time
Parental Leave
Company Supported Continuing Education & Certification
PPO & HDHP Health Plan Options
Flexible Dental & Vision Plan Options
Company funded Health Savings Account
Company-Sponsored FSA and DSA Tax Savings Accounts
100% Company Paid EAP Emotional Well-Being Support
Added Value Benefits including:
- Critical Illness Plans for Employee and Family
- Accident Plans for Employee and Family
- Identity Theft Plans for Employee and Family
- Pet Insurance
- Whole and Term Voluntary Life Plans for Employee and Family
- Voluntary AD&D Plans for Employee and Family
403(b) Retirement Plan with Company Match
Access to Personal Financial Advisor
Generous Team Member Referral Bonus Program
License and Certification Reimbursement
License Testing Fee Reimbursement
Annual Tuition Reimbursement
Travel Expense Reimbursement
On-Site Pharmacy
Casual Dress Code
Shift Differentials and On-Call Stipends
Stipend for Bilingual, Spanish-Speaking

Monday through Friday 8:30 a.m. to 5:00 p.m.

POSITION PURPOSE AND OBJECTIVES

The primary responsibility of the Client Access Specialist is to provide client-centered administrative support at Riveon Mental Health and Recovery and off site-locations. The staff in this position are cross-trained to perform a variety of job functions in various settings including greeting, assisting, and directing incoming clients and visitors, answering and directing telephone calls, ensuring that client data is up to date in the EMR.

ESSENTIAL JOB FUNCTIONS

Serves as first point of contact for clients, visitors, and vendors. Greets, checks-in, and monitors waiting areas. Directs clients and visitors to appropriate destinations. Keeps waiting areas neat and orderly.
Collects and updates demographic, insurance, payer, clinician assignment, program, and financial information in client medical records. Relays retroactive billing information to the Billing Supervisor. Maintains office filing system and adheres to records retention schedule. Processes release of information requests and maintains ROI database.
Determines client eligibility for entitlement programs and sliding fees. Completes documentation and collects verification as required by program regulations and keeps client data updated in the electronic medical record. Is attentive to program eligibility redetermination dates and provides timely follow-up with clients upon arrival for their appointments. Assists clients in understanding and complying with third party payer benefits/requirements as necessary. Contacts third party payers to verify coverage and plan restrictions and obtains precertification as needed. Collects payments on accounts.
Schedules clinical appointments using the EMR. Places reminder calls to clients. Prints schedules and distributes surveys and informational materials to clients as needed. Arranges for client transportation.
Answers incoming phone calls and routes calls appropriately. Utilizes the central paging system as necessary.
Follows policies and procedures. Ensures that Clients' protected health information is kept confidential according to Agency procedures.
Travels between agency sites to pick up and deliver work related materials as needed.
Provides clerical support including photocopying, faxing, printing, and scanning. Communicates with clients in their native language if bilingual. Schedules interpreters (both internal and external) as needed.
Works as part of a team. Provides training and coaching to peers as requested by Supervisor. Rotates and works in various locations/assignments to provide adequate coverage.
Initiates purchase orders for departmental supplies as needed.
Must be able to react to change and stress productively and to handle other related tasks as assigned.
Must be able to maintain regular and predictable attendance and punctuality.
Must be able to get along with others and work effectively as a team by participating in problem-solving and contributing to the overall team development by sharing information and knowledge.
Must exhibit the knowledge, skills, and abilities, and minimum requirements listed in this Position Description.
Performs all other duties as assigned.

Requirements:

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

In order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality, and health and safety issues.
Must have the ability to maintain a pleasant and courteous disposition consistently to support the concept of excellent customer service.
The employee must be comfortable and adept with a computer, a mouse, and preferably latest version of Windows, Word, and Excel in order to perform client check-in and scheduling procedures.
The employee must have knowledge of proper phone etiquette in order to adequately serve callers.
Must be able to handle difficult customers, using conflict resolution techniques.
Must exhibit sensitivity to different cultures.

WORKING CONDITIONS

Almost all time is spent in an office environment.
The employee will be required to sit for extended periods and will spend a large portion of their time on the telephone.
Must be able to bend, stoop, walk, and lift and push minimal loads at various times.
A considerable amount of time will also be spent working on a computer so the employee should have close vision ability.
Due to large amount of face to face client contact, the employee must have excellent language and speaking skills.

REQUIREMENTS/QUALIFICATIONS

High school graduate or equivalent.
Minimum typing of 35 wpm.
Must have a minimum of one year of experience as a receptionist and/or switchboard operator in a health care setting, or three years of general receptionist/clerical experience.
Must have strong customer service orientation and experience.
Must have the ability to apply common sense understanding and to carry out written and oral instructions using good judgment in order to work under minimal supervision.
Must have manual dexterity and the ability to communicate orally in person.
Must be able to work in a fast paced environment with multiple priorities.
Must have knowledge of proper phone etiquette and be able to handle difficult customers.
Computer experience, preferably in the latest version of Windows, Word, and Excel, is strongly preferred.
Favorable references and/or evaluations are required.
Bilingual (English/Spanish speaking) a plus.
Experience with EMR (Electronic Medical Records) a plus.

Quick Apply

Refine Your Search

client access specialist jobs in oberlin, oh

Client Access Specialist

Licensed Professional Counselor

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Financial Services Professional - Hybrid Remote (OH)

Senior Patient Access Specialist

Client Onboarding Specialist

Intake Specialist

Prior Authorization Specialist

Client Onboarding Specialist

TBS Specialist / FIRST/ ESMI Team

Records Fulfillment Specialist

Supported Employment Specialist

Crisis Support Specialist

Insurance Specialist - Prior Authorization (Remote) - Eastern Time zone

Investment Liaison - Client Service Operations Specialist

RBT / Behavior Hero Specialist - Lodi OH

Client Support Specialist – Small Business Unit

Lodi & Wooster Area Family Support Specialist (RBT)

Client Service Operations Specialist - Investment Liaison

Client Support Specialist – Standard Commercial Lines

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