Top 98 Inbound sales Jobs in Ocala, Fl

Customer Service Rep
Waste Pro —Ocala, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
Call Center Representative
SMART Customer Solutions —Ocala, FL
- $15 - $16 an hour
- Full-time
- Microsoft Word
- Military
- Computer literacy
- Paid training
- Dental insurance
Quick Apply
Customer Relationship Specialist
Culligan International —Ocala, FL
- $20 an hour
- Office
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
3d
Customer Service Representative
Raneys Inc —Ocala, FL
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
8d
Call Center Representative
Westshore Home —Ocala, FL
- $19.75 an hour
- Full-time
- Background check
- Pass drug screening
- Communication skills
- Paid training
- Health savings account
Quick Apply
Remote Licensed Insurance and Membership Sales Agent (Tampa residents only)
AAA The Auto Club Group —Florida
- $17.33 an hour
- Extended hours
- Marketing
- Computer literacy
- Pass drug screening
- Paid training
- Paid jury duty
3d
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
8d
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Florida
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Licensed Health Insurance Agent
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
RSVP - Spanish Bilingual Life Insurance Advisor (W2) Remote
Insurance Supermarket Inc. —Florida
- $38,500 - $180,000 a year
- Full-time
- Spanish
- Computer literacy
- Mid-level
- Health insurance
- Work from home
2d
Medicare Sales Independent Contractor (1099) - Remote
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
4d
Remote Independent Medicare Sales Agent (1099)
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
4d
Remote Medicare Sales Agent - Independent Contractor (1099)
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
4d
Life Insurance Advisor (W2) Remote
Insurance Supermarket Inc. —Florida
- $38,500 - $160,000 a year
- Full-time
- Computer literacy
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Licensed Health Insurance Agent
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
8d
Sales Consultant
Century Complete —Ocala, FL
- Customer service
- High school diploma or GED
- Organizational skills
Quick Apply
2d
Automotive Sales Consultant
Jenkins Sales & Service Center —Ocala, FL
- $75,000 - $150,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T0873)
Target —Ocala, FL
- From $15 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
Program Scheduler
VITAS Healthcare —Ocala, FL
- Full-time
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for inbound sales in ocala, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Rep

Waste Pro -
Ocala, FL

Quick Apply

Job Details

Qualifications

Computer operation
Customer communication
Typing
Productivity software

Full Job Description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Requirements:

QUALIFICATIONS:

Ability to handle a heavy volume of calls in a professional and efficient manner
Excellent verbal, written and analytical skills
Computer proficiency in MS Office and strong typing Skills,
Ability to multi task.
Ability to react well under pressure and treat others with respect
Ability to identify and resolve problems in a timely manner
Ability to Prioritize and plan work activities
Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
Ability to balance team and individual responsibilities and help build a positive team environment.
Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Quick Apply

Refine Your Search

inbound sales jobs in ocala, fl

Customer Service Rep

Call Center Representative

Customer Relationship Specialist

Customer Service Representative

Call Center Representative

Remote Licensed Insurance and Membership Sales Agent (Tampa residents only)

Medicare Sales Agent - Independent Contractor (1099) Opportunity

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Medicare Sales Agent - Independent Contractor (1099) Opportunity

Licensed Health Insurance Agent

RSVP - Spanish Bilingual Life Insurance Advisor (W2) Remote

Medicare Sales Independent Contractor (1099) - Remote

Remote Independent Medicare Sales Agent (1099)

Remote Medicare Sales Agent - Independent Contractor (1099)

Life Insurance Advisor (W2) Remote

Licensed Health Insurance Agent

Sales Consultant

Automotive Sales Consultant

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T0873)

Program Scheduler

I want to receive the latest job alert for inbound sales in ocala, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected