Top 34 Inbound sales representative Jobs in Ocala, Fl

Customer Service Rep
Waste Pro —Ocala, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
Customer Service Representative
Raneys Inc —Ocala, FL
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
8d
Call Center Representative
Westshore Home —Ocala, FL
- $19.75 an hour
- Full-time
- Background check
- Pass drug screening
- Communication skills
- Paid training
- Health savings account
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14d
Call Center Representative
SMART Customer Solutions —Ocala, FL
- $15 - $16 an hour
- Full-time
- Microsoft Word
- Military
- Computer literacy
- Paid training
- Dental insurance
Quick Apply
Program Scheduler
VITAS Healthcare —Ocala, FL
- Full-time
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
Quick Apply
Automotive Sales Consultant
Jenkins Auto Group Corporate —Ocala, FL
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
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Automotive Sales Consultant
Jenkins Sales & Service Center —Ocala, FL
- $75,000 - $150,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Automotive Sales Consultant
Jenkins Genesis of Ocala —Ocala, FL
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Automotive Sales Consultant / Car Sales
Jenkins Hyundai of Ocala —Ocala, FL
- Full-time
- Dealership
- No experience needed
- High school diploma or GED
- Paid training
- Disability insurance
Quick Apply
Used Car Sales Consultant
Jenkins Sales & Service Center —Ocala, FL
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Business Development Representative
Steri-Clean The Villages, FL —Wildwood, FL
- $20 - $25 an hour
- Full-time
- Mid-level
- Business development
- Marketing
- 401(k)
- Paid time off
Quick Apply
Salesperson
Poorboy's Pole Barns —Ocala, FL
- $15 an hour
- Part-time
- Hybrid work
- Construction experience
- Communication skills
- Entry level
Quick Apply
10d
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Ocala, FL
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Ocala, FL
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Rep

Waste Pro -
Ocala, FL

Quick Apply

Job Details

Qualifications

Computer operation
Customer communication
Typing
Productivity software

Full Job Description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Requirements:

QUALIFICATIONS:

Ability to handle a heavy volume of calls in a professional and efficient manner
Excellent verbal, written and analytical skills
Computer proficiency in MS Office and strong typing Skills,
Ability to multi task.
Ability to react well under pressure and treat others with respect
Ability to identify and resolve problems in a timely manner
Ability to Prioritize and plan work activities
Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
Ability to balance team and individual responsibilities and help build a positive team environment.
Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Quick Apply

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inbound sales representative jobs in ocala, fl

Customer Service Rep

Customer Service Representative

Call Center Representative

Call Center Representative

Program Scheduler

Automotive Sales Consultant

Automotive Sales Consultant

Automotive Sales Consultant

Automotive Sales Consultant / Car Sales

Used Car Sales Consultant

Business Development Representative

Salesperson

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

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