POSITION SUMMARY
The Vice President of Operations is responsible for leading and managing all operational
functions across Performance Equine Veterinary Services' locations, serving as the
primary operational authority and strategic partner to the founder in running a
high-performing, multi-location equine veterinary and rehabilitation practice. This is a
senior leadership role that demands both strategic vision and hands-on execution,
requiring a leader who is as comfortable building operational systems and managing
financial performance as they are rolling up their sleeves to solve problems on the
ground. The VP of Operations will own the full operational picture across all PEVS and
EPIC locations, driving efficiency, team performance, client experience, and profitability
while positioning the organization for continued growth in the world's Horse Capital.
ABOUT PERFORMANCE EQUINE VETERINARY SERVICES
Performance Equine Veterinary Services is a leading equine veterinary practice
dedicated to helping horses achieve optimal health, recovery, and peak athletic
performance through advanced diagnostics, innovative treatments, and personalized
veterinary care. Based in Ocala, Florida, the company specializes in diagnosing and
treating performance-related conditions in equine athletes while providing
comprehensive services including lameness evaluations, surgery, rehabilitation,
imaging, dentistry, emergency care, regenerative medicine, and sports medicine
solutions. Founded by Dr. Alberto Rullan and built on a mission to help horses reach
their highest performance potential, the practice combines cutting-edge veterinary
technology with a highly individualized treatment approach tailored to the unique
needs of each horse. Through its partnership with the Equine Performance Innovative
Center (EPIC), Performance Equine Veterinary Services provides state-of-the-art
rehabilitation and recovery support designed to accelerate healing and improve
long-term outcomes for equine patients. The team is committed to clinical excellence,
compassionate care, innovation, and ongoing education while supporting horse
owners, trainers, and riders across a wide range of equine disciplines. With a strong
reputation for advanced equine healthcare, collaborative treatment planning, and
exceptional client service, Performance Equine Veterinary Services continues to serve as
a trusted leader in equine sports medicine and veterinary performance care.
SUCCESS LOOKS LIKE
● All PEVS and EPIC locations are operating at full capacity with clear processes,
proper staffing, and consistent delivery of the high-caliber care the brand is built
on
● The founder is freed from the burden of day-to-day operational management and
focused on clinical leadership and organizational growth, because the VP of
Operations has full command of the business
● Measurable improvements in revenue, profitability, and operational efficiency
across all locations, tracked through clear KPIs and reported with accuracy and
transparency on a regular cadence
● A high-performing, accountable team culture where staff across every location are
engaged, developed, and aligned to PEVS's mission of helping 1 million horses
reach their peak
● Scalable systems, documented processes, and leadership infrastructure are in
place to support new location launches and service line expansions without
sacrificing quality or consistency
OBJECTIVES
● Oversee and manage all day-to-day operations across PEVS and EPIC locations,
ensuring each site operates efficiently, upholds quality standards, and delivers a
consistent and exceptional experience for clients and patients
● Own full P&L accountability for all operational functions, monitoring financial
performance across locations, identifying variances from plan, and driving
corrective actions to protect and grow overall profitability
● Develop, document, and enforce standardized operational processes, standard
operating procedures, and quality controls that can be consistently applied across
all current and future locations as the organization scales
● Build and lead a high-performing team across all sites, taking direct responsibility
for recruiting, onboarding, developing, and retaining staff who reflect PEVS's
culture, values, and commitment to excellence
● Serve as a close strategic partner to the founder, translating organizational vision
and growth objectives into executable operational plans with clear timelines,
resource requirements, and measurable outcomes
● Drive revenue growth across all service lines by identifying capacity and efficiency
opportunities, optimizing scheduling and workflow, and ensuring every location is
consistently performing at or above established financial targets
● Establish and manage vendor, supplier, and partner relationships, negotiating
contracts and controlling costs across equipment, medical supplies, facilities, and
third-party service providers
● Lead the selection, implementation, and optimization of practice management
systems, reporting platforms, and technology tools that improve operational
visibility, reduce administrative friction, and support data-driven leadership
● Ensure full regulatory compliance, licensing, and safety standards are maintained
across all PEVS and EPIC facilities, proactively managing audits, certifications, and
documentation to eliminate risk
● Develop and manage the operational budget across all locations, providing
accurate financial forecasting, tracking spend against plan, and recommending
capital investments that drive growth and operational quality
● Oversee the client experience across all touchpoints, identifying service gaps,
resolving escalated concerns, and implementing improvements that strengthen
PEVS's reputation and long-term client loyalty
● Evaluate and lead operational planning for new location launches and service line
expansions, building the infrastructure, staffing models, and processes needed to
support sustainable, repeatable growth
COMPETENCIES
● Operational Leadership: Independently manages complex, multi-location
operations with clear authority and accountability, setting direction, removing
obstacles, and holding teams to a consistently high standard of performance and
execution.
● P&L Management: Demonstrates strong financial fluency and takes full ownership
of revenue, cost management, and profitability at the organizational level, driving
results through disciplined and data-informed decision-making.
● Strategic Thinking: Translates the founder's vision and growth ambitions into
concrete, executable operational plans, identifying the systems, talent, and
resources required to scale the business effectively and sustainably.
● Hands-On Execution: Leads from the front when the work demands it, engaging
directly with operational challenges alongside the team and setting the standard
for quality, urgency, and accountability through personal example.
● Team Development: Builds, coaches, and retains high-performing teams across
multiple locations, creating a culture where staff are developed, aligned to the
mission, and consistently held to clear expectations.
● Process Improvement: Identifies operational inefficiencies and designs scalable,
repeatable systems and SOPs that drive consistency, reduce waste, and deliver
better outcomes across all locations.
● Client Experience: Champions a culture of exceptional client and patient care,
ensuring every interaction across all PEVS and EPIC touchpoints reflects the
organization's commitment to compassionate, personalized, and results-driven
service.
● Financial Acumen: Reads and interprets financial statements, operational
budgets, and performance data with confidence, using insights to forecast
accurately, manage costs proactively, and guide sound investment decisions.
● Communication and Influence: Communicates clearly and credibly with
veterinarians, clinical staff, clients, vendors, and leadership, building trust and
cross-functional alignment across a diverse, fast-growing organization.
● Compliance and Risk Management: Ensures all facilities maintain full regulatory,
licensing, and safety compliance, proactively identifying and mitigating
operational risks before they become organizational liabilities.
● Technology Adoption: Drives the selection and implementation of practice
management systems, analytics tools, and operational platforms that improve
data visibility, reduce administrative burden, and support better decision-making
at every level.
● Adaptability: Thrives in a growth-oriented, entrepreneurial environment where
priorities evolve and the work requires both high-level strategy and hands-on
problem solving, maintaining focus, composure, and sound judgment under
pressure.
EDUCATION AND EXPERIENCE
● Bachelor's degree in Business Administration, Healthcare Administration,
Operations Management, or a related field required; an MBA or equivalent
advanced degree is strongly preferred
● Minimum 7 to 10 years of progressive operations leadership experience with
demonstrated success managing multi-site or multi-location organizations
● Proven track record of full P&L ownership with measurable results in revenue
growth, cost management, and operational efficiency improvement
● Experience in veterinary practice management, equine industry operations,
animal health, or a related healthcare or clinical services environment is strongly
preferred
● Demonstrated ability to build organizational infrastructure, develop teams, and
scale operations through periods of rapid growth
● Strong financial literacy with experience developing and managing operational
budgets, producing accurate forecasts, and presenting performance data to
ownership
● Experience implementing or optimizing practice management systems and
operational technology platforms
● Proven ability to operate as a trusted, senior-level partner alongside a founder or
principal leader in an entrepreneurial, high-growth setting
● Familiarity with veterinary regulatory requirements, OSHA standards, and
healthcare facility compliance is a plus
PHYSICAL REQUIREMENTS
● Must be able to travel regularly between multiple PEVS and EPIC facility
locations in and around Ocala, Florida to conduct site visits, operational reviews,
and leadership oversight
● Must be able to stand, walk, and move throughout clinical, stable, and
rehabilitation facility environments for extended periods while assessing
operations and engaging with teams on the ground
● Must be able to remain seated for extended periods during financial reviews,
strategic planning sessions, and administrative work
● Must be able to operate standard office and technology equipment including
computers, tablets, and mobile communication systems with proficiency
● Must be able to lift and carry materials, supplies, or equipment weighing up to
30 pounds on an occasional basis
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a
multigenerational and multicultural workforce, Performance Equine Veterinary Services
recognizes that a diverse staff, reflective of our community, is an integral and welcome
part of a successful and ethical business. We hire local talent at all levels regardless of
race, color, religion, age, national origin, gender, gender identity, sexual orientation or
disability, and actively foster inclusion in all forms both within our company and across
interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include
the job title and source where you found this position in the subject line of your email to
glano @cardoneventures.com. Already a Performance Equine Veterinary Services
candidate? Please connect directly with your recruiter to discuss this opportunity.
Pay: $140,000.00 - $160,000.00 per year
Application Question(s):
- Do you have experience in veterinary practice management, the equine industry, animal health, or a healthcare/clinical environment?
Experience:
- Operations management: 7 years (Required)
Location:
- Ocala, FL 34482 (Required)
Willingness to travel:
Work Location: In person
