Top 1062 Service representative i Jobs in Ocala Fl

Customer Service & Procurement Representative
ABCO Transportation —Ocala, FL
- From $17 an hour
- Full-time
- Background check
- Computer literacy
- Research
- Health insurance
- Dental insurance
Quick Apply
1d
Dispatcher
Transportation America —Ocala, FL
- Full-time
- Background check
- Computer literacy
- Basic math
Quick Apply
Service Technician
AmeriGas Propane, Inc. —Ocala, FL
- $27.75 an hour
- 12 hour shift
- CDL B
- Background check
- Clean driving record
- Health savings account
- Paid holidays
Route Sales Representative
Neopart Transit LLC —Ocala, FL
- From $23 an hour
- Full-time
- Clean driving record
- Customer service
- English
- Mileage reimbursement
- Health insurance
Quick Apply
6d
Service Expeditor
Spherion Leesburg —The Villages, FL
- $15.44 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
Quick Apply
Member Service Representative
FLORIDA CREDIT UNION —Ocala, FL
- Full-time
- High school diploma or GED
- Driver's License
- 1 year
- Opportunities for advancement
4d
Cashier
Rural King —Ocala, FL
- Part-time
- Computer skills
- In-person
- Communication skills
- Health insurance
- 401(k) matching
7d
Customer Service Rep
Waste Pro —Ocala, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
Call Center Representative
SMART Customer Solutions —Ocala, FL
- $15 - $16 an hour
- Full-time
- Microsoft Word
- Military
- Computer literacy
- Paid training
- Dental insurance
Quick Apply
1d
Customer Service Representative
Champion Healthcare Solutions —Ocala, FL
- Full-time
- Basic math
- No high school diploma
- High school diploma or GED
Quick Apply
6d
Guest Service Representative
Holiday Inn & Suites Ocala —Ocala, FL
- English
- Office
- Hotel
Customer Service Representative
Copart —Ocala, FL
- $16.04 - $18.07 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Customer Service Representative
ABCO Transportation —Ocala, FL
- Full-time
- Research
- Computer skills
- Entry level
1d
CAFETERIA MONITOR
Marion County Public Schools —Ocala, FL
- Full-time
- 18 years or older
- US work authorization
- Military encouraged
4d
BEHAVIOR TECHNICIAN
Marion County Public Schools —Ocala, FL
- Full-time
- 18 years or older
- High school diploma or GED
- US work authorization
4d
HEALTH CLINIC ASSISTANT
Marion County Public Schools —Ocala, FL
- Full-time
- 18 years or older
- High school diploma or GED
- US work authorization
4d
Therapy Services Representative - Ocala
Florida Orthopaedic Institute —Ocala, FL
- $17 - $19 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Clinic
Quick Apply
9d
Care Management Assistant
AdventHealth Ocala —Ocala, FL
- $17.11 - $27.38 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
15h
DESKTOP SUPPORT TECH I (TIS)
Marion County Public Schools —Ocala, FL
- Full-time
- 18 years or older
- High school diploma or GED
- US work authorization
4h
CUSTODIAN
Marion County Public Schools —Ocala, FL
- Full-time
- 18 years or older
- US work authorization
- Military encouraged
4d

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service representative i jobs near ocala fl

Customer Service & Procurement Representative

ABCO Transportation -
Ocala, FL

Quick Apply

Job Details

Full-time
From $17 an hour
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Customer communication
Computer literacy
Logistics customer service
Microsoft Office
Managing clients in a customer support role
Attention to detail
Account management experience

Full Job Description

ABCO Transportation, a National Refrigerated Trucking Company is seeking an experienced Customer Service & Procurement Representative. The Customer Service & Procurement Representative is responsible for all aspects of customer relations including freight solicitation, rate negotiations, commitment management, account development, billing, load tracking, appointment scheduling, rescheduling appointments and timely communication with assigned customers.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM EST.

Responsibilities and essential job functions include, but are not limited to the following:

Serve as the first line of communication for customers, managing customer needs including resolving service issues or referring customers to the proper departments as necessary to ensure their issues are resolved
Communicate and receive detailed customer load information by email, telephone, customer websites, or electronic tendering (EDI).
Accurately and timely input all load information into the operating system. Make appointments, reschedule loads, audit and bill loads.
Solicit and secure freight for current and anticipated available capacity.
Monitor and track loads so that follow up can be made to the customer regarding issues that could affect on-time pick up or delivery
Update customer websites timely, with the necessary information.
Effectively maintain, build and grow relationships with existing and/or new customers
Manage service issues by researching and coding all applicable service failures in the system.
Negotiate rates.
Anticipate and facilitate problem resolution on all load issues to meet or exceed commitments and total customer expectation
Assist in collecting and maintaining current customer information in the operating system
Communicate effectively and professionally with customer, operations personnel, drivers and executive management
Perform any other reasonable related job duties or tasks as required or assigned by management

Knowledge, Skills, and Abilities:

Ability to multi-task in a fast-paced environment; attention to detail critical
Ability to communicate effectively both in person and on the phone with customers and peers.
Ability to manage complex transactional or emotional customer situations promptly and professionally.
Ability to develop relations with internal and external customers and drivers
Ability to adhere to all company, state and federal regulations, policies and procedures
Ability to read, write and speak English fluently; bi-lingual Spanish a plus

Qualifications

Summary of Experience and Education

High School Diploma or GED preferred
Strong computer skills including Microsoft Office Suite, Internet and web based applications
2+ years previous sales, customer service in a trucking/transportation environment preferred
Previous experience in a truckload transportation operation is a preferred but not required.
Prior McLeod Transportation Software knowledge is preferred but not required
Prior experience utilizing DAT360, Internet Truckstop and/or other freight based websites preferred but not required.

ABCO Transportation is a freight shipping company based in Florida that specializes in nationwide truckload refrigerated shipping. ABCO has become a leader in the transportation industry by offering our customers the latest in technology while staying ahead of the constantly changing demands of the marketplace. With our responsible team of caring professionals, GPS mobile communication, cutting edge technology to state of the art equipment we are always ready to meet the ever changing needs of our customers.

We offer a competitive wage with benefits, apply today via www.driveabco.com

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

In a typical shift how many customer portals or platforms do you have to navigate and enter data in to?
Have you worked in a shared inbox before? If yes, please describe the volume you are responsible for during your shift.
Please describe how you have grown an account you were responsible for managing.

Experience:

account management: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

service representative i jobs in ocala fl

Customer Service & Procurement Representative

Dispatcher

Service Technician

Route Sales Representative

Service Expeditor

Member Service Representative

Cashier

Customer Service Rep

Call Center Representative

Customer Service Representative

Guest Service Representative

Customer Service Representative

Customer Service Representative

CAFETERIA MONITOR

BEHAVIOR TECHNICIAN

HEALTH CLINIC ASSISTANT

Therapy Services Representative - Ocala

Care Management Assistant

DESKTOP SUPPORT TECH I (TIS)

CUSTODIAN

I want to receive the latest job alert for service representative i in ocala fl

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