Top 151 Technical support engineer Jobs in Ocala Fl

Technical Support Engineer
OW Investors LLC —Ocala, FL
- Full-time
- Military
- Mid-level
- Windows
Lunar Lander Production Manufacturing Engineer II/III/Sr (Multiple Shifts)
Blue Origin —Florida
- Extended hours
- Background check
- Microsoft Outlook
- Word processing
- Paid parental leave
- Paid holidays
Lead AI Technical Architect, Technology and Digital, FT,08:30A-5P
Baptist Health South Florida —Florida
- $137,846.35 - $179,200.26 a year
- Full-time
- Computer science
- Azure
- Oracle
- Wellness program
- Health insurance
8d
Senior/Chief Engineer
Metric Engineering —Florida
- $90 - $120 an hour
- Part-time
- Remote
- Quality control
- Mentoring
- Senior level
Experienced Civil Engineer
Ardurra Group, Inc. —Ocala, FL
- Construction site
- 5 years
- Office
Quick Apply
Senior Windows Administator / Platform Engineer IV
Hudson Manpower —Florida
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Profit sharing
- Paid training
Quick Apply
Civil Engineer - Entry Level (E.I)
Confidential —Ocala, FL
- 8 hour shift
- AutoCAD
- Civil engineering
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior Engineering Team Lead
Thermo Systems LLC —Florida
- $140,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Bachelor of Science
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
AWS AI Engineer / USC and GC Candidates can ONLY Apply
Hudson Manpower —Florida
- Full-time
- Remote
- 7 years
- System design
- English
- Profit sharing
- Paid training
Quick Apply
Rotating Engineer – Onshore Reliability
Hudson Manpower —Florida
- Full-time
- Senior level
Quick Apply
Rotating Engineer – Onshore Reliability
Hudson Manpower —Florida
- Full-time
- Senior level
Quick Apply
Mechanical Engineer – Onshore Reliability
Hudson Manpower —Florida
- Full-time
- Senior level
Quick Apply
Digital Systems Engineer
Leidos —Florida
- $87,100 - $157,450 a year
- Full-time
- Hybrid work
- Engineering
- Scripting
- Fair chance
2d
Digital Systems Engineer
Leidos —Florida
- $87,100 - $157,450 a year
- Full-time
- Hybrid work
- Engineering
- Scripting
- Fair chance
2d
Rotating Engineer – Offshore Reliability
Hudson Manpower —Florida
- Full-time
- Senior level
Quick Apply
Control Systems Project Engineer I
Thermo Systems LLC —Florida
- $93,000 - $126,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
High Speed Systems Engineer
Leidos —Florida
- $87,100 - $157,450 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Master's degree
2d
Lead Electrical Systems Engineer
Leidos —Florida
- $131,300 - $237,350 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Team management
1d
Senior Windows Administator / Platform Engineer IV
Hudson Manpower —Florida
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Profit sharing
- Paid training
Quick Apply
AWS AI Engineer / USC and GC Candidates can ONLY Apply
Hudson Manpower —Florida
- Full-time
- Remote
- 7 years
- System design
- English
- Profit sharing
- Paid training
Quick Apply

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technical support engineer jobs near ocala fl

Technical Support Engineer

OW Investors LLC
Ocala, FL

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Job Details

Full-time

Qualifications

Computer operation
In-person customer service
User training (technical support)
Managing clients in a customer support role
Customer support
Productivity software

Full Job Description

Description:

Technical Support Engineer

Job Details

Job Type

Full-time

Description

Position Summary:

Software Support Specialist, where the position’s main requirements include installing, training, and providing post-install Tier 2 software and technical support for MARS proprietary meter testing software (M3) and PC hardware installed in MARS test bench equipment. The candidate must have a hands-on approach to remediate software / hardware issues and answer questions regarding the operation of the software. The position requires a self-starter who will coordinate with sales, electrical department, and management regarding new sales/upgrades to answer questions and develop a hardware/software plan which fits with customer needs. The candidate will assist in providing customer and market feature / functional feedback for existing and new products to management. In addition, the Software Product Support Specialist will need to communicate with team members and customers over the phone and / or in person for training and troubleshooting. Moderate travel is required.

Core Position Responsibilities:

Coordinate with sales, electrical department, and management regarding new sales/upgrades to answer questions and develop a hardware/software plan which fits with customer needs
Install and configure MS SQL Express, MS Windows, and IIS along with proprietary MARS software to ensure all conditions of the project are met
Assure hardware/software compatibility during development and installation.
Act as the primary interface with customer IT departments to answer any questions or coordinate installation, escalating requests to management as needed
Perform in-house and on-site installation of PCs and software to meet the project’s requirements
Provide on-site customer training on the operation and maintenance of proprietary MARS software
“Soft Sales” - Introduce other MARS hardware/software which may benefit the customer, referring all questions and leads to the Director of Sales for follow-up
Report inventory adjustments according to MARS inventory practices to ensure proper inventory count and ordering

Skills:

Demonstrated ability in the operation and configuration of MS Windows, MS SQL Server/Express, MS Office, IIS
Conceptual understanding of computer networking and configuration, from basic “island”-type to more complex enterprise-level integrations
Deep understanding and demonstrated ability in computer repair and troubleshooting Define problems, collect data, establish facts, and draw valid conclusions.
Experience that shows sufficient presence and leadership to develop and maintain relationships with customers, strategic partners, executive staff, and other internal and external audiences.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Competencies:

Teamwork, initiative, multicultural sensitivity and interpersonal communication, ability to multitask and also easily move between tasks in certain situations, self-starter, ability to follow instructions from peers, willingness to do whatever it takes to meet company and customer expectations.

Requirements:

Minimum Position Requirements:

Associates Degree in Computer Repair and/or CompTIA A+ preferred; however, will consider similar vocational training and experience
1 to 3 years in a computer technician environment or similar Military Experience
Ability to travel regularly 3-5 Years’ experience in training, customer support and ability to work directly with customers
Ability to lift 25-50 pounds individually, 150 pounds as a team effort
Proficient in MS Office, PowerPoint and Excel.

Apply Now

Refine Your Search

technical support engineer jobs in ocala fl

Technical Support Engineer

Lunar Lander Production Manufacturing Engineer II/III/Sr (Multiple Shifts)

Lead AI Technical Architect, Technology and Digital, FT,08:30A-5P

Senior/Chief Engineer

Experienced Civil Engineer

Senior Windows Administator / Platform Engineer IV

Civil Engineer - Entry Level (E.I)

Senior Engineering Team Lead

AWS AI Engineer / USC and GC Candidates can ONLY Apply

Rotating Engineer – Onshore Reliability

Rotating Engineer – Onshore Reliability

Mechanical Engineer – Onshore Reliability

Digital Systems Engineer

Digital Systems Engineer

Rotating Engineer – Offshore Reliability

Control Systems Project Engineer I

High Speed Systems Engineer

Lead Electrical Systems Engineer

Senior Windows Administator / Platform Engineer IV

AWS AI Engineer / USC and GC Candidates can ONLY Apply

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