Guest Service Agent
Stonebridge —Ocean City, MD
- $18 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Guest Services Agent
Stonebridge —Fenwick Island, DE
- $17 - $18 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent
TKO EMPLOYMENT SERVICES DELAWARE LLC —Ocean City, MD
- $17 - $19 an hour
- Weekends as needed
- Serving
- Hotel
- High school diploma or GED
- 401(k)
- 401(k) matching
Quick Apply
Ocean City - Front Desk Clerk
The Harrison Group —Ocean City, MD
- $15 - $18 an hour
- Part-time
- Hotel
- Organizational skills
- Ability to stand for extended periods
- Dental insurance
- 401(k)
Quick Apply
Front Office Agent
Bethany Beach Ocean Suites —Bethany Beach, DE
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Quick Apply

Discover related jobs

Based on your search for reservation agent jobs.

Host
GROTTO PIZZA INC. —Ocean City, MD
Inform guests of specials, promotions, and general restaurant information. Welcome guests immediately in a friendly and professional manner.
Quick Apply
Guest Service Agent
Stonebridge —Ocean City, MD
This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest…
$18 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
Quick Apply
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$16 - $17 an hour
Quick Apply
5d

Show more jobs in cities nearby

I want to receive the latest job alert for reservation agent in ocean city md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reservation agent jobs near ocean city md

Guest Service Agent jobs in Ocean City, MD

Guest Service Agent jobs in Fenwick Island, DE

Front Desk Agent jobs in Bethany Beach, DE

Guest Service Agent jobs in Boston, MA

Guest Service Agent jobs in Valencia, CA

Guest Service Agent jobs in Oklahoma City, OK

Emory Guest Services jobs in Georgia

Guest Service Agent jobs in Miami Beach, FL

Guest Relations jobs in Remote

Travel Agent jobs in Tennessee

Reservation Agent jobs in Dallas, TX

Guest Service Agent jobs in Holland, MI

Guest Service Agent jobs in Broken Arrow, OK

Hospital Food Service jobs in Fort Lauderdale, FL

Work From Home Customer Service jobs in South Carolina

Guest Service Agent jobs in Fremont, CA

Hospital Food Service jobs in Wesley Chapel, FL

Guest Service Agent jobs in Naperville, IL

Help Desk jobs in Denver, CO

It Help Desk jobs in Atlanta, GA

Guest Service Agent

Stonebridge -
Ocean City, MD

Quick Apply

Job Details

Part-time
$18 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Customer communication
Cash amount verification
Hotel policy compliance
Property management tools
Financial transaction processing
Cash register operations
Records management
Financial record maintenance
Computer skills
Bookkeeping
Customer service problem-solving

Full Job Description

City, State:

Ocean City, Maryland

Title: Guest Service Agent

Location: Ocean City, MD

FLSA: Non-Exempt

Status: Part-time, full-time, seasonal,

Reports to: Front Office Manager

Pay Range: $18

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

Greet, register, and assign rooms to guests upon their arrival.

Verify guest credit and establish payment methods for accommodation.

Keep accurate records of room availability and guest accounts using property management systems.

Compute bills, collect payments, and make change for guests.

Perform basic bookkeeping tasks, such as balancing cash accounts.

Issue room keys and provide necessary instructions to bell attendants.

Review accounts and charges with guests during the check-out process.

Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

Transmit and receive guest messages using telephones or switchboards.

Coordinate with housekeeping and maintenance staff to address guest-reported issues.

Make and confirm reservations for guests.

Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

Previous experience in a hotel front desk or guest service role preferred.

Strong customer service and communication skills to interact effectively with guests and staff.

Proficiency in using property management systems and basic office software (e.g., Word, Excel).

Ability to handle cash transactions and perform basic bookkeeping tasks.

Excellent problem-solving abilities to resolve guest issues efficiently.

Strong organizational skills with attention to detail in managing guest reservations and records.

Ability to work independently and follow established hotel policies and procedures.

Work Environment:

Primarily indoor work within the hotel’s front desk and lobby areas.

Requires standing and walking for long periods throughout the shift.

Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).

Flexible schedule required, including availability for evening, weekend, and holiday shifts.

Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-07-10

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Quick Apply

Refine Your Search

reservation agent jobs in ocean city md

Guest Service Agent

Guest Services Agent

Guest Service Agent

Ocean City - Front Desk Clerk

Front Office Agent

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for reservation agent in ocean city md

Explore jobs in more locations

City, State:

Job Seeker Tools

Employer Tools

Browse

Stay Connected