Top 3 Network operations center tier 1 shift lead Jobs in Ocoee, Fl

Network Operations Center Tier 1 Shift Lead
MicroTech —Orlando, FL
- Full-time
- 5 years
- Analysis skills
- Team management
- Paid holidays
- Health insurance
Data Center Support Technician
Atlantic.Net —Orlando, FL
- $18 - $23 an hour
- Weekends as needed
- Mid-level
- 1 year
Quick Apply
Medical Advisor
International Plus —Altamonte Springs, FL
- $3,000 - $3,500 a month
- 8 hour shift
- US work authorization
- In-person
- 1 year
- Dental insurance
Quick Apply
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Data Center Support Technician
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The Data Center Support Technician is responsible for providing hands-on technical support within a data center environment.
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CompTIA Server+ or equivalent hardware certification. Overtime eligibility in accordance with federal and state law. Medical, dental, and vision coverage.
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Network Operations Center Tier 1 Shift Lead

MicroTech -
Orlando, FL

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Telecommunications network troubleshooting
IT system monitoring
Customer support ticket management
Help desk systems
Network monitoring tools

Full Job Description

Overview:

MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support.

Responsibilities:

The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts. This role ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency. Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers. This position requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support.

Qualifications:

Relevant certifications such as ITIL v3, CompTIA, CCNA
A minimum of five (5) years’ relevant experience in Tier 1 support operations
Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
Hands-on experience with network monitoring tools and ticketing systems.
Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
Effective communication skills for interacting with customers, technical teams, and management.

General Information: MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include: •Insurance (medical, dental vision) •Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) •401k Plan with Employer Matching Contribution •11 Company-Paid Holidays •Tuition Assistance •Voluntary Benefit Programs •Corporate Discounts MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.

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network operations center tier 1 shift lead jobs in ocoee, fl

Network Operations Center Tier 1 Shift Lead

Data Center Support Technician

Medical Advisor

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