IT Service Desk Technician
Old Republic Risk Management —Brookfield, WI
- $65,000 - $75,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Windows
- Profit sharing
- Health savings account
IT Helpdesk Specialist
MRA-The Management Association Inc —Waukesha, WI
- $25 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
- Full-time
- Windows
- Associate's degree
- Entry level
- Profit sharing
- Paid parental leave
Helpdesk Technician
CCA Technology —Waukesha, WI
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Scripting
- In-person
- Paid holidays
- Health insurance
Quick Apply
3d
Helpdesk Support Analyst I
CPM, Inc. —Menomonee Falls, WI
- $27.81 - $34.76 an hour
- Hybrid work
- Office
- Criminal background check
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
Lead Tech Support Specialist
Fathom Mfg —Hartland, WI
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Oracle
- Computer Science
Quick Apply
Tech Support Specialist
Optum —Pewaukee, WI
- $20 - $36 an hour
- Full-time
- Hospital
- Pass drug screening
- High school diploma or GED
5d
Information Technology Consultant
2W Technologies —Pewaukee, WI
- $74,985.85 - $90,305.54 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Systems Engineer I
Impact Networking —Brookfield, WI
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
12d
IT Field Support Technician
LifeStance Health —Brookfield, WI
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
IT Consultant
2W Technologies, Inc. —Pewaukee, WI
- Full-time
- Azure
- Mid-level
- Office
Quick Apply
IT Systems Administrator
Xiogenix —Muskego, WI
- $70,000 a year
- Full-time
- Computer Science
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d
IT SPECIALIST
Phoenix Lighting —Milwaukee, WI
- On call
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Desk Technician II
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- On-the-job training
Quick Apply
7d
IT Support Specialist II
Maysteel Industries LLC —Allenton, WI
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Office
- Windows
Quick Apply
IT Field Technician
Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago —Milwaukee, WI
- $23.31 - $35.06 an hour
- Full-time
- Merchandising
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
IT Support Desk Engineer I
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Analysis skills
- Travel
- Conflict management
- On-the-job training
Quick Apply
IT Specialist
Stafford Rosenbaum LLP —Milwaukee, WI
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
3d
Operations Technician
TeamLogic IT, N. Milwaukee, WI —Germantown, WI
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Computer & Medical Device Integration Technician
SDI International Corp —Hartland, WI
- $20 an hour
- Contract
- Clean driving record
- Writing skills
- ERP systems
Quick Apply

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IT Service Desk Technician

Old Republic Risk Management -
Brookfield, WI

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Job Details

$65,000 - $75,000 a year

Benefits

Profit sharing
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Pet insurance

Qualifications

Mobile device support
Windows
Printer (troubleshooting support)
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

IT Service Desk Technician

Old Republic Risk Management | Brookfield, WI

Join Our Team

Old Republic Risk Management (ORRM) is seeking an IT Service Technician to join our team in Brookfield, Wisconsin. In this role, you will serve as a key resource for IT support, helping employees resolve technical issues, maintain critical systems, and ensure a seamless technology experience across the organization.

What You'll Do

As an IT Service Technician, you will provide technical assistance via phone and email, troubleshoot hardware, software, and network issues, and support the deployment and maintenance of technology solutions.

Key responsibilities include:

Providing technical support to employees via phone and email
Troubleshooting hardware, software, and network issues
Setting up and deploying new workstations and devices
Managing user access and account administration
Supporting Microsoft 365 applications and Exchange environments
Maintaining system performance and technology standards

Once fully trained, this position offers a hybrid work schedule with the flexibility to work remotely two days per week.

Additional responsibilities include:

Managing systems management tools and appliances
Analyzing support trends and identifying improvement opportunities
Maintaining software and hardware inventories
Supporting employee onboarding and technology setup
Creating and maintaining technical documentation and procedures

What We're Looking For

Required Qualifications

Associate's or higher degree in IT, Computer Science, or a related field, and a minimum of two years of progressively responsible experience performing similar duties; an equivalent combination of education, training, and experience would also be considered in lieu of a formal degree.
Experience supporting Windows operating systems, printers, and mobile devices
Strong troubleshooting and problem-solving skills
Ability to work effectively in a fast-paced environment
Excellent communication and customer service skills
Commitment to delivering high-quality technical support

We're looking for someone who enjoys solving technical challenges, helping others succeed, and delivering exceptional service across the organization.

Our Culture

At Old Republic Risk Management, our culture is built on collaboration, accountability, and mutual respect. We value employees who are passionate about solving problems, sharing knowledge, and contributing to a supportive and successful workplace.

Beyond the work itself, employees enjoy opportunities to connect through company events and team activities throughout the year, helping foster a strong sense of community and engagement.

About Old Republic Risk Management

Old Republic Risk Management serves the casualty insurance and risk management needs of large corporate and group clients across industries that are vital to the North American economy.

As a pioneer in alternative market approaches to insurance risk management, ORRM has partnered with Fortune 500 companies and other major enterprises since the 1950s.

Our expertise includes innovative risk financing solutions such as:

Large deductible programs
Self-insurance structures
Captive insurance arrangements

Why Join ORRM?

We are committed to attracting and developing talented professionals who share our values and dedication to excellence. ORRM offers a collaborative, open-door environment where teamwork, professional growth, and individual contributions are recognized and valued.

Benefits

Financial Benefits

Expected Salary Range: $65,000 - $75,000 annually.
Actual compensation will be determined based on factors such as experience, skills, education, certifications, internal equity, and market conditions.
401(k) with company match and profit-sharing
Roth and 529 Education Savings Plans
Employee referral bonus program

Health & Wellness

Medical, dental, vision, and life insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Long-term disability and critical illness coverage
Pet insurance

Work-Life Balance

37.5-hour standard workweek
Hybrid work flexibility
Generous paid time off and company holidays
Volunteer opportunities
Casual business attire
Company-sponsored events and team activities

Ready to Apply?

If you are interested in joining a team that values innovation, service, and professional growth, we encourage you to apply today. Submit your resume to be considered by our Talent Acquisition team.

#LI-EA1

Old Republic Risk Management is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Apply Now

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IT Service Desk Technician

Join Our Team

What You'll Do

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About Old Republic Risk Management

Why Join ORRM?

Benefits

Financial Benefits

Health & Wellness

Work-Life Balance

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