Great Expectations Cleaning Solutions provides Commercial Cleaning Services, Post-Construction cleaning, Janitorial Services, Floor Care, and much more to our clients. With over 10 years in business, we have an understanding of what it takes to service multiple locations. Our mission is to provide full-service, detailed, worry-free cleaning services with high-quality customer service. Our goal is to make our clients happy through our core principles: communication, commitment, and customer service. We operate our business with a social responsibility to support the diverse workforce to strengthen our communities by focusing on the care we provide to our clients, our employees, and our community.
Position Summary:
Great Expectations Cleaning Solutions is seeking a dependable, hands-on Cleaning Quality & Operations Coordinator to help oversee one of our largest apartment-community accounts.
This is not a desk-only position. The primary focus of this role will be visiting the property, inspecting completed cleaning work, helping train employees, and making sure units and common areas meet company and client expectations before they are reported as complete.
The position will begin part-time, with most working hours initially spent at our largest apartment account. During available administrative time, the employee will also assist with emailing potential clients and following up with previous clients regarding commercial cleaning opportunities.
Compensation and Growth Opportunity:
This position starts at $18 per hour for approximately 10–15 hours per week.
The selected employee will also have the opportunity to earn commission for helping Great Expectations Cleaning Solutions secure new recurring commercial cleaning accounts. Commission details will be discussed during the interview and are based on collected revenue from qualifying accounts brought in through the employee’s outreach and follow-up efforts.
As the company adds accounts and the employee demonstrates dependable performance, additional hours, responsibilities, and compensation may become available.
Ideal Candidate:
The ideal candidate is someone who takes ownership, notices details others miss, and is willing to step into a property, work directly with the cleaning team, and solve problems.
We need someone who understands that maintaining quality at existing accounts is the first priority, while also helping the company create opportunities for future growth.
Responsibilities:
- Visit the assigned apartment community on a consistent schedule
- Inspect completed apartment-unit turns and common-area cleaning
- Identify missed items and make sure corrections are completed
- Train and coach cleaning employees on company standards
- Help establish consistent cleaning procedures and checklists
- Communicate employee, property, and quality concerns directly to the owner
- Take and organize photographs of completed work when required
- Follow up with previous cleaning clients by email
- Send introductory emails to potential commercial clients
- Maintain an organized list of leads and follow-up dates
- Help coordinate property walkthroughs for potential new accounts
- Protect client relationships by addressing concerns before they become larger problems
Qualifications:
- Commercial cleaning, apartment-unit turn, housekeeping, property management, or supervisory experience preferred
- Strong attention to detail
- Comfortable giving employees clear direction and constructive feedback
- Reliable transportation
- Dependable attendance and communication
- Able to work independently without constant supervision
- Comfortable using email, text messaging and basic digital checklists
- Willing to physically visit properties and inspect completed work
- Professional and respectful when communicating with clients and employees
- Must have reliable transportation
- Must pass Background Check & Drug Testing
SHIFT: Monday - Friday
LOCATION: Downtown Omaha
Great Expectations Cleaning Solutions is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Application Question(s):
- Please list your previous cleaning experience and include location/company and dates.
- Please explain why you would like to work for Great Expectations Solutions and what would make you a great fit for our team?
- Please list your updated contact information so we can reach you, including email and phone number.
Experience:
- Cleaning: 2 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
Ability to Commute:
- Omaha, NE 68102 (Required)
Work Location: In person
