Top 6 Patient advocate Jobs in Ogden, Ut

Patient Advocate I
Tanner Clinic —Layton, UT
- Urgently hiring
- Writing skills
- Research
- High school diploma or GED
Quick Apply
9d
Hospice Liaison (Patient Advocate)
Ovation Hospice of Salt Lake —Bountiful, UT
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Case management
- Home health
- Health insurance
- Dental insurance
Quick Apply

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Hospice Liaison (Patient Advocate)
Ovation Hospice of Salt Lake —Bountiful, UT
You are self-directed — you plan your own week, work your own territory, and do not need someone to tell you where to be or when to follow up.
$70,000 - $90,000 a year
Quick Apply

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Regional Patient Financial Advocate
Firstsource Healthcare —Columbus, OH
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Up to $22 an hour
7d
Patient Support Specialist
PrimaryOne Health —Columbus, OH
One year of experience in a medical office, customer service or reception, preferably in medical office. Greets patient/customers in a positive and helpful…

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Patient Advocate I

Tanner Clinic -
Layton, UT

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

Customer communication
Data analysis reporting
Writing skills
In-person customer service
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Computer skills
Medical terminology
Custom report preparation
Client interaction via phone calls

Full Job Description

Description:

Tanner Clinic has immediate opening for a full-time Patient Advocate at our Layton Parkway location.

Essential Job Responsibilities:

Serve as the primary clinic contact to resolve patient concerns and complaints
Take patient complaints by phone or in person and work within the system to resolve the patients’ concern to the satisfaction of the patient whenever possible
Interact with or refer to physicians or other clinic personnel including administration
Understand clinic policies and procedures
Work with staff to resolve concerns and improve services; take an advocacy position with all patients
Offer information to patients and direct them to various providers/specialties within Tanner Clinic
Provide community resources to patients and/or staff to facilitate individualized care in and outside of Tanner Clinic
Answer patient portal questions and send invitation to create an account
Make sure all waiting rooms at all locations have Patient Advocate business cards
Encourage staff to utilize the patient advocate as a resource in helping to improve the patient experience
Trend problem areas as they relate to the patient experience
Document all calls and in-person visits
Answer questions for patients regarding policies and protocols with the goal of limiting patient frustration and avoid transferring questions to various departments
Work as a team to develop the Patient Experience Department to promote fluid patient/provider feedback resulting in improvement of patient relations throughout Tanner Clinic
Support patients who may need support during their scheduled service at Tanner Clinic

Requirements:

Education:

High School Degree or equivalent; bachelor degree preferred

Experience:

Minimum two years of experience in customer service; at least six months of experience in a health care setting. Patient care experience preferred.

Performance Requirements:

Knowledge:

Knowledge of the healthcare field i.e., clinical and administrative systems, departments, and medical practices
Including: clinic financial policies and reimbursement payment requirements
Knowledge of counseling, conflict resolution, and customer service principles and applications
Knowledge of research methods to identify issues and clarify policies; understanding of medical terminology

Skills:

Analyze data, policies, and requirements to prepare an objective and comprehensive reports using computers for both research and reporting
Defuse tense situations through diplomatic problem-solving
Balance the needs of clinic with the needs of patient

Abilities:

Communicate effectively with patients, staff, and external contacts via phone, in person, and through well-written communications
Demonstrate leadership to resolve immediate and long-term patient concerns
Establish and maintain effective relationships with a variety of people

Equipment Operated:

Standard office electronic equipment

Work Environment:

Office setting with some interactions throughout the clinic
Consistent contact with individuals from diverse backgrounds
Minimal exposure to communicable diseases
Frequent stress from tense and uncomfortable situations

Mental/Physical Requirements:

Combination of sitting, standing, walking, and climbing stairs
Frequent stress dealing with complex patient advocacy issues

Quick Apply

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patient advocate jobs in ogden, ut

Patient Advocate I

Hospice Liaison (Patient Advocate)

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