Nordic Valley is seeking a Human Resources Specialist/Administrative Assistant to support the daily operations of our HR office and the General Manager during our winter season. This is a hands-on, people-first role for someone who enjoys keeping an office running smoothly, delivering excellent service to team members, and juggling a variety of HR and administrative tasks in a fast-paced resort environment.
Reporting to the HR/Accounting Manager, this position assists with recruitment, onboarding, and offboarding; employee communications and engagement; uniform and supply inventory; and employee safety initiatives. The role also supports payroll and clerical accounting duties.
This is a full-time seasonal position running October through April. Employees receive a season pass for themselves and their dependents, plus additional perks and discounts.
Essential Duties/Responsibilities:
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Maintain strict confidentiality of personal and sensitive information.
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Provide professional, courteous service to all walk-ins, phone calls, and emails.
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Keep data entry accurate, organized, and up to date.
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Assist with maintaining employee records and training documentation.
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Manage office supply inventory, workspace organization, and the HR email account.
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Support recruitment, onboarding, and offboarding processes.
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Communicate clearly and consistently across all levels of staff.
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Coordinate employee engagement programs and special events within budget guidelines.
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Administer internal employee perk and discount programs.
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Partner with the HR/Accounting Manager and Director of Resort Services to issue employee season passes and uniforms.
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Help the HR/Accounting Manager and General Manager develop and deliver training sessions and materials for staff across departments.
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Assist with payroll and clerical accounting tasks.
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Perform other duties as assigned.
Knowledge, Skills & Abilities:
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Working knowledge of, or willingness to learn, federal and state employment laws.
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Proven discretion and sound judgment when handling confidential or sensitive matters.
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Skilled at defusing confrontational situations with professionalism and tact.
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Proficient in Google Workspace, Microsoft Word and Excel, email, and internet research.
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Strong written and verbal communication skills.
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Excellent interpersonal and relationship-building skills.
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Strong organizational and time-management skills with the ability to multitask under pressure.
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Close attention to detail.
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Ability to provide basic numerical analysis and move projects from idea to action.
Education and Experience:
2+ years of HR experience preferred, ideally in the ski or hospitality industry or managing a mixed seasonal/year-round workforce.
Experience with onboarding processes; PayCom experience a plus.
Working Environment/Physical Activities:
Primarily an indoor office environment, with a small portion of the day spent outdoors staying connected to department managers and daily resort operations.
Occasionally lifts, carries, pushes, or pulls up to 45 lbs; frequently handles objects and communicates in person, by phone, and by email.
This is a non-skiing position.
Must be available to work some weekends and holidays during the ski season.
