Top 118 Director of room Jobs in Ohio

Director of Room Operations
Marriott International, Inc —Cleveland, OH
- $101,000 - $133,350 a year
- Full-time
- Hotel
- Bachelor's degree
- Food service experience
Inside Sales Representative - B2B
The Kingswood Company —Columbus, OH
- $70,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Group Sales Manager (Business Development) - Get Air Trampoline Parks
Get Air Trampoline Parks —Hilliard, OH
- $45,000 - $65,000 a year
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
5d
Director of Sales
Taylor Place —Findlay, OH
- From $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Quick Apply
Dining Room Manager
Sanctuary Grande —North Canton, OH
- $16 - $18 an hour
- Full-time
- Mid-level
- Team management
- Health savings account
- AD&D insurance
Quick Apply
9d
Hotel Group Sales Manager - Corporate Segment
Hampton Inn/Homewood Suites Cincinnati —Cincinnati, OH
- Weekends as needed
- Microsoft Word
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
7d
Director of Relationship Management
Foxen —Columbus, OH
- 7 years
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Paid holidays
Quick Apply
2d
Executive Assistant to the Office of the Vice President for University Advancement
Bowling Green State University —Bowling Green, OH
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Director of Sales and Marketing
Marriott International, Inc —Cleveland, OH
- $134,000 - $154,200 a year
- Full-time
- Marketing
- Research
- Residential
- On-the-job training
Senior Account Executive - Ohio Valley - Net New
Infoblox —Ohio
- $150,000 - $160,000 a year
- Full-time
- Remote
- Research
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Administrative Coordinator II
Sierra Nevada Corporation —Beavercreek, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
14d
Area Sales Specialist (Senior Living, Ohio)
Discovery Senior Living —Columbus, OH
- $80,000 - $90,000 a year
- Remote
- Marketing
- Hospital
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Cruise & Excursions Director
American Cruise Lines —Marietta, OH
- Full-time
- Hybrid work
- Public speaking
- Mid-level
- Ability to lift 50 pounds
- Dental insurance
- Vision insurance
Quick Apply
Director of Sales - Graduate by Hilton Cincinnati
Schulte Companies —Cincinnati, OH
- $115,000 - $125,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
Director of Sales & Marketing
Olshan Properties —Columbus, OH
- $130,000 - $140,000 a year
- Full-time
- Marketing
- Writing skills
- Hotel
Quick Apply
Business Development Executive
Landmark Global —Columbus, OH
- $90,000 - $100,000 a year
- Online Application
- Remote
- Background check
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
1d
Executive Assistant II - Kettering College
Kettering Health —Kettering, OH
- Full-time
- Hospital
- Research
- Mid-level
Admission Sales Director
Columbus Healthcare Center —Columbus, OH
- Full-time
- Skilled nursing facility
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Front office Group (FOG) Administrative Assistant F-35 DIV (JPO) - 1.1.17
Credence —Wpafb, OH
- Urgently hiring
- Mid-level
- Office
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Administrative Assistant Radiology/Heart Vascular/ ED director
OhioHealth —Columbus, OH
- Full-time
- Research
- Office
- Microsoft Office

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Director of Room Operations

Marriott International, Inc -
Cleveland, OH

Apply Now

Job Details

Full-time
$101,000 - $133,350 a year

Qualifications

Customer communication

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26078288
Job CategoryRooms & Guest Services Operations
Location1515 W 3rd St, Cleveland, Ohio, United States, 44113
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $101,000 - $133,350 annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, , Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors Rooms operations sales performance against budget.

Reviews reports and financial statements to determine Rooms operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.

Develops systems to enable associates to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures associates are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

director of room jobs in ohio

Director of Room Operations

Inside Sales Representative - B2B

Group Sales Manager (Business Development) - Get Air Trampoline Parks

Director of Sales

Dining Room Manager

Hotel Group Sales Manager - Corporate Segment

Director of Relationship Management

Executive Assistant to the Office of the Vice President for University Advancement

Director of Sales and Marketing

Senior Account Executive - Ohio Valley - Net New

Administrative Coordinator II

Area Sales Specialist (Senior Living, Ohio)

Cruise & Excursions Director

Director of Sales - Graduate by Hilton Cincinnati

Director of Sales & Marketing

Business Development Executive

Executive Assistant II - Kettering College

Admission Sales Director

Front office Group (FOG) Administrative Assistant F-35 DIV (JPO) - 1.1.17

Administrative Assistant Radiology/Heart Vascular/ ED director

I want to receive the latest job alert for director of room in ohio

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