Top 1089 Information technology Jobs in Ohio

Junior Help Desk Technician (Level 2) – Remote
Choice IT Services —Beachwood, OH
- $31 - $34 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid training
- Health savings account
Quick Apply
IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
- From $20 an hour
- 8 hour shift
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Information Technology Manager
Feintool Cincinnati, Inc. —Blue Ash, OH
- $110,000 - $130,000 a year
- Full-time
- Background check
- Azure
- System design
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
S&A Industries —Akron, OH
- $23 - $25 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Windows
- Health savings account
- Health insurance
Quick Apply
IT Manager
Crane 1 Services, Inc. —West Chester, OH
- $140,000 - $160,000 a year
- Full-time
- Background check
- 8 years
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Information Technology Operations Manager
MediQuant LLC —Independence, OH
- Weekends as needed
- Remote
- Background check
- Computer Science
- HIPAA
- Work from home
Quick Apply
Technical Service Representative (Manufacturing)
GOLD MEDAL PRODUCTS COMPANY —Cincinnati, OH
- From $22 an hour
- Full-time
- Assembly
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Installation Representative
Kurv —Cleveland, OH
- From $17 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Office
- Paid training
- Health insurance
Quick Apply
IT Systems Administrator 2 (Bowling Green, OH)
TH Plastics —Bowling Green, OH
- Monday to Friday
- Google Workspace
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Infrastructure Manager
Butler County Commissioners - Information Services —Hamilton, OH
- From $90,064 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health savings account
- Health insurance
Quick Apply
Director, Inside Plant (ISP)
SPECTRUM —Columbus, OH
- $124,000 - $220,000 a year
- Clean driving record
- Engineering
- Office
- Opportunities for advancement
IT Manager
Schill Landscaping and Lawn Care Services LLC —Westlake, OH
- Full-time
- Clean driving record
- Inventory management
- 5 years
Quick Apply
Technology Sr Manager -Wealth Investment
Wright Technical Services —Cleveland, OH
- Full-time
- Office
- Product management
- Travel
Quick Apply
IT Program Leader
Delta Sigma Pi —Oxford, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
IT Manager
Shrader Tire and Oil —Toledo, OH
- From $80,000 a year
- Full-time
- Background check
- Computer Science
- Software troubleshooting
- Health savings account
- Health insurance
Quick Apply
IT Engineer - Senior
Proteam Solutions —Columbus, OH
- 7 years
- Computer Science
- Bachelor's degree
Quick Apply
5d
Information Technology/Assurance (IT/IA) Specialist Ill
General Dynamics Information Technology —Dayton, OH
- $108,800 - $147,200 a year
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
7h
IT Manager - Plan to Produce Systems
Materion Services Inc —Mayfield Heights, OH
- Full-time
- 8 years
- Mentoring
- Military encouraged
Quick Apply
IT Specialist
Cummins Facility Services —Marion, OH
- From $17 an hour
- Part-time
- Google Workspace
- High school diploma or GED
- Driver's License
Quick Apply
Financial Systems Analyst (LeaveWeb)
CACI —Dayton, OH
- $63,300 - $129,700 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance

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information technology jobs near ohio

Junior Help Desk Technician (Level 2) – Remote

Choice IT Services
Beachwood, OH

Quick Apply

Job Details

Full-time
$31 - $34 an hour

Benefits

Paid training
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Cloud identity and access management (IAM)
IT user and group management
GPO
Technical documentation
Microsoft Exchange
Windows
Email configuration (technical support)
Cloud service support
Desktop (troubleshooting support)
CompTIA Network+
Azure AD
Customer support ticket management
Cloud server management
Networking equipment (troubleshooting support)
VMware
VPN management
Network infrastructure management
Desktop administration
Healthcare IT
Ticketing system technical support
Identity & access management

Full Job Description

Overview

Are you an experienced IT support professional ready to take the next step in your career? As a Level 2 IT Support Technician, you will play a critical role in diagnosing and resolving complex technical issues while supporting both end users and junior technicians. This fully remote role is ideal for someone who thrives in a fast-paced MSP environment and enjoys solving challenging problems across multiple client environments.

You will work closely with Level 1 technicians, assisting with escalated tickets, troubleshooting infrastructure issues, and helping maintain secure and reliable IT systems. This role provides the opportunity to deepen your expertise in Microsoft environments, networking, cloud systems, and security while supporting healthcare organizations that rely on technology to operate effectively.

If you enjoy tackling complex problems, mentoring junior technicians, and working with a wide variety of technologies, this role offers an excellent path toward senior engineering or infrastructure roles.

What You’ll Do

Troubleshoot and resolve escalated Level 1 tickets involving Windows systems, Microsoft 365, networking, and cloud environments
Support and maintain Active Directory, Azure AD, Microsoft 365, and user identity management
Diagnose and resolve network connectivity issues, VPN problems, and firewall-related issues
Manage and maintain servers, virtual machines, and core infrastructure components
Perform advanced troubleshooting of workstation, server, and application issues
Assist with Microsoft 365 administration including Exchange Online, SharePoint, and Teams
Document troubleshooting steps, resolutions, and system changes within Autotask PSA
Participate in client onboarding, system deployments, and infrastructure upgrades
Collaborate with Level 1 technicians by providing guidance and technical support
Follow defined ticket prioritization and SLA response standards
Maintain strict HIPAA and security compliance when handling client data
Deliver professional, high-quality support to both technical and non-technical users

Required Qualifications

3+ years of IT support experience, preferably in an MSP environment
Strong experience with Windows Server and Windows 10/11 administration
Solid knowledge of Microsoft 365 administration and Azure AD
Experience troubleshooting networking issues (DNS, DHCP, VPN, TCP/IP)
Familiarity with Active Directory, Group Policy, and user identity management
Strong troubleshooting and analytical skills
Excellent communication and documentation skills
Ability to manage multiple tickets and priorities in a fast-paced MSP environment
Reliable home office setup with high-speed internet

Preferred (Nice-to-Have)

CompTIA Network+, Security+, or Microsoft certifications
Experience with Datto RMM, Autotask, or other MSP toolsets
Experience managing firewalls, VPNs, and network infrastructure
Virtualization experience (Hyper-V or VMware)
Healthcare IT or HIPAA-regulated environment experience
Prior MSP experience supporting multiple client environments

Tools You’ll Use

Datto Autotask PSA
Remote Monitoring & Management (RMM) tools
Remote desktop/support tools
Windows Server and Microsoft 365 environments
Active Directory / Azure AD
Networking and security tools

Compensation & Benefits

Medical, dental & vision insurance
401(k)
Paid time off & holidays
Paid training and certification reimbursement
Fully remote work environment
Clear growth path to Level 3 Engineer / Systems Engineer

Why Join Us

Work with a tight-knit MSP team supporting healthcare organizations
Exposure to a wide range of technologies and client environments
Opportunity to mentor junior technicians and grow your technical leadership skills
Real opportunity for career growth into senior engineering roles
Make a meaningful impact supporting healthcare facilities that depend on reliable IT

Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.

Job Type: Full-time

Pay: $31.00 - $34.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Beachwood, OH 44122

Quick Apply

Refine Your Search

information technology jobs in ohio

Junior Help Desk Technician (Level 2) – Remote

IT Helpdesk Engineer

Information Technology Manager

IT Support Specialist

IT Manager

Information Technology Operations Manager

Technical Service Representative (Manufacturing)

Installation Representative

IT Systems Administrator 2 (Bowling Green, OH)

Infrastructure Manager

Director, Inside Plant (ISP)

IT Manager

Technology Sr Manager -Wealth Investment

IT Program Leader

IT Manager

IT Engineer - Senior

Information Technology/Assurance (IT/IA) Specialist Ill

IT Manager - Plan to Produce Systems

IT Specialist

Financial Systems Analyst (LeaveWeb)

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