Buddy’s Home Furnishings is looking for a motivated, customer-focused, and results-driven Sales Manager to join our store leadership team. This position is an important leadership role within the store and works closely with the General Manager and Collections Manager to form the management triangle and help drive safe, professional, customer-focused, and profitable store operations.
At Buddy’s, the Sales Manager is responsible for creating a great customer experience, driving customer growth, leading sales activity, supporting marketing efforts, maintaining showroom standards, and helping the store achieve daily, weekly, and monthly goals.
Training will be provided, and you will be cross-trained in multiple areas of store operations.
Why Join Buddy’s?
Buddy’s Home Furnishings is one of the largest Rent-To-Own retail providers of furniture, appliances, electronics, computers, and home products in the United States. We are a growing company that believes in developing people, promoting from within, and creating advancement opportunities for team members who are dependable, coachable, and results-focused.
If you are a strong communicator, a competitive salesperson, a problem solver, and someone who enjoys helping customers find the right solution for their home, this could be the opportunity for you.
Benefits Include
- Competitive hourly pay
- Paid time off
- Closed on Sundays
- Employee purchase discounts
- Health and retirement benefits
- Bonus opportunities
- Training and advancement opportunities
Position Summary
The Sales Manager performs a wide variety of leadership, sales, customer service, marketing, merchandising, and store operations responsibilities at the direction of the General Manager. This position helps coordinate store activity, supports team performance, manages the customer sales experience, and ensures company standards are met.
The Sales Manager is accountable for helping meet company objectives, maintaining quality standards, following company policies, and supporting a professional customer experience from the first interaction through delivery and ongoing service.
Principal Responsibilities
As a Sales Manager, you will be responsible for:
- Acquiring and maintaining customers
- Driving sales, revenue, customer growth, and store performance goals
- Creating a positive, professional, and welcoming customer experience
- Handling telephone, showroom, online, and direct marketing sales opportunities
- Greeting customers, identifying their needs, and helping match them with the right products
- Demonstrating product features and explaining the benefits of those features
- Explaining rental-purchase agreement terms clearly and professionally
- Attending to customer concerns immediately and helping resolve issues quickly
- Implementing sales and marketing programs
- Following monthly marketing plans and maintaining internal quality control standards
- Supporting field marketing, lead generation, customer follow-up, and community outreach efforts
- Maintaining a properly merchandised, clean, organized, and priced showroom floor
- Ensuring adequate availability of merchandise and working with the team to support inventory needs
- Assisting in the management of store personnel and directing team activity when needed
- Supporting product service programs and customer retention efforts
- Complying with all applicable federal, state, and local requirements
- Enforcing company policy and helping maintain a safe, professional, and productive work environment
- Performing all other duties necessary for effective store management
What We Are Looking For
The right candidate will be dependable, energetic, customer-focused, and comfortable leading sales activity in a fast-paced retail environment. This role requires strong communication skills, organization, urgency, and the ability to motivate both yourself and others toward results.
Qualified candidates should have:
- Established selling skills
- Strong communication and customer service skills
- Effective organizational and follow-up skills
- Ability to handle multiple priorities in a fast-paced environment
- Ability to recognize customer needs and provide solution-based recommendations
- Ability to negotiate and resolve conflict professionally
- Ability to recognize problems and take action to solve them
- Ability to plan, organize, delegate, coordinate, and follow up on tasks and assignments
- Basic math, reading, writing, and computer skills
- Ability to learn and become proficient in the company POS system
- Professional appearance and behavior
- Dependability and regular, consistent attendance
- Leadership potential and a desire to grow within the company
Minimum Requirements
To be considered for this position, candidates must:
- Be at least 21 years of age
- Have a valid driver’s license
- Have a 5 year clean driving record and meet company insurability requirements
- Have a clean background for the past 7 years
- Be able to pass a drug screen
- Be able to pass an acceptable reference check from previous employers
- Be able to read, write, and communicate effectively in person and over the phone with employees and customers
Education and Experience
Preferred qualifications include:
- Two years of experience in Rent-To-Own, retail, sales, customer service, account management, merchandising, or a related business
- A combination of education and experience that provides the necessary skills and knowledge for the role
- Prior experience in retail sales, direct sales, customer account management, merchandising, or store operations is a plus
Physical Requirements
This is an active store leadership position. Candidates must be able to:
- Routinely lift, load, move, and handle merchandise ranging from 50 to 300 pounds with the use of a dolly or team lift
- Assist with deliveries, pickups, service calls, showroom moves, and merchandise handling when business needs require
- Bend, stoop, pull, push, climb, reach, grab, and carry merchandise as needed
- Traverse multiple flights of stairs while assisting with furniture, appliances, electronics, and home products
- Stand, walk, drive, and move for extended periods of time
- Work indoors and outdoors in various climates and weather conditions
Additional Information
Buddy’s Home Furnishings is an Equal Opportunity Employer and a Drug-Free Workplace.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Compensation Package:
Application Question(s):
- Are you at least 21 years of age?
Education:
- High school or equivalent (Preferred)
Experience:
- Marketing: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Leadership: 1 year (Preferred)
- Management: 1 year (Preferred)
License/Certification:
- Driver's license (Required)
Work Location: In person
