Part-time Event Front of House Managers direct and supervise all aspects of Front of House operations during special events that take place in the Visual and Performing Arts Center. They have full responsibility for quality control and guest relations/patrons during assigned events. They may delegate duties and tasks to other event staff during events, but it is their responsibility to ensure Senior Management standards are met. This position also ensures the operational stability and the safety and security of the building and patrons during assigned events. This position also observes and monitors set-up and work-in-progress for assigned special events, and addresses the needs of patrons, clients, and staff during those events to ensure a positive experience. Applicants must be able to work evenings and weekends and be comfortable in a customer service role. In general, FOHMs are guaranteed 4 hours per event and typically work 5.5 hrs. per event. However, this is an event-dependent position so a regular week with a minimum set of work hours is not guaranteed since the number of events per week varies. This position is ideal as a supplemental income opportunity for someone who already has a regular part or full-time job or who wishes to work occasionally.
Reports To Coordinator of Cultural Programs Events What position(s) reports to this position?
Event ushers/greeters/ticket takers and Ancillary 3rd Party Vendors
Minimum Education/Experience
High School Diploma
Required Knowledge, Skills & Abilities
Ability to work calmly under pressure.
Ability to take charge and make good sound decisions in the best interest of the college.
Skill in presenting ideas and information in a clear and concise manner.
Ability to communicate using tact and diplomacy.
Ability to work with a variety of people of different backgrounds.
Ability and willingness to work varied work schedules.
Skill in recording information accurately.
Knowledge of various facets of events production.
Ability to monitor the progress of assigned events.
Ability to think logically.
Ability to understand minimum standards and expectations, and hold others accountable for meeting them.
Ability to train groups quickly and effectively on basic procedures and ticketing equipment.
Physical Demands/Working Conditions
1. GENERAL PHYSICAL REQUIREMENTS:
Light work: The person in this position may occasionally exert up to 20 pounds of force to move objects.
2. PHYSICAL ACTIVITIES:
This position requires the person to frequently move about the Cultural Programs Office and the OCCC theaters to perform the essential functions of the position.
This position requires the person to frequently communicate with and listen to patrons, vendors, students, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position requires the person to frequently remain in a standing or stationary position.
3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS
This position performs the essential functions in an indoor office or theater setting.
Preferred Qualifications
Associate’s Degree.
One (1) year of experience as a Theater Front of House Manager, or managing special events such as weddings and event centers.
Required Training Work Hours
Evenings, weekends, and some daytime, as available and scheduled in advance. In general, FOHMs are guaranteed 4 hours per event and typically work 5.5 hrs. per event. However, this is an event-dependent position so a regular week with a set number of work hours is not guaranteed since the number of events per week varies. This position is ideal as a supplemental income opportunity for someone who already has a regular part or full-time job, or who only wishes to work occasionally.
Department Cultural Programs Job Open Date 03/15/2024 Job Close Date Open Until Filled No HR Contact Beth Holmes Special Instructions to Applicants
Applicants are to thoroughly complete the online application and attach the following required documents: a cover letter that includes why applicant is interested in the position and what makes them qualified, and a resume.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.
