Top 229 Help desk Jobs in Oklahoma

Computer Systems Analyst I
Bowhead —Oklahoma City, OK
- $61,000 - $71,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Computer literacy
Computer Systems Analyst II
Bowhead —Oklahoma City, OK
- $61,000 - $71,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Windows
Helpdesk Support Specialist II
Senior Star —Tulsa, OK
- Full-time
- Microsoft Outlook
- HIPAA
- Windows
Quick Apply
Tier 1 Helpdesk Technician
Bowhead —Oklahoma City, OK
- $23.40 an hour
- Weekends as needed
- Hybrid work
- Ability to walk for extended periods
- High school diploma or GED
- Associate's degree
IT Support Technician
Velocigo Inc —Tulsa, OK
- $15 - $30 an hour
- Full-time
- Azure
- Microsoft Office
- Mentoring
- Health savings account
- Health insurance
Quick Apply
IT Specialist
ARL Bio Pharma —Oklahoma City, OK
- $26 - $32 an hour
- Full-time
- Research
- Mid-level
- Office
- 401(k) matching
- Food provided
Quick Apply
Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
IT Field Support Technician
LifeStance Health —Edmond, OK
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Oklahoma
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
IT Support Specialist I
Epic Charter School —Oklahoma City, OK
- $24.18 an hour
- Full-time
- Background check
- Google Workspace
- Computer literacy
Technical CS Associate, Blink
Amazon.com Services LLC —Oklahoma
- $19 - $27 an hour
- Weekends as needed
- Mid-level
- 2 years
- Communication skills
- Employee assistance program
- 401(k) matching
Systems Support Specialist I
City of Oklahoma City —Oklahoma City, OK
- $32.49 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
11d
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Tulsa, OK
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Ability to stand for extended periods
- Paid parental leave
- Health insurance
Desktop Support Technician - Helpdesk Analyst
PCI Energy Solutions —Norman, OK
- On call
- Office
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick Apply
Tier 1, IT Help Desk Support
Centre Technologies —Tulsa, OK
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician
Red Rock Behavioral Health Services —Oklahoma City, OK
- Full-time
- Up to 50% travel
- Word processing
- HIPAA
- Paid holidays
- Loan repayment program
Quick Apply
Help Desk Analyst II
ALLEGIANCE CREDIT UNION —Oklahoma City, OK
- Full-time
- Mid-level
- Office
- Microsoft Office
4d
Computer Support Analyst
SALVATION ARMY —Oklahoma City, OK
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- Windows
Information Specialist II (Customer Service)
Koniag Government Services —Oklahoma City, OK
- Full-time
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Health insurance
Helpdesk Technician I
CLAIMS MANAGEMENT RESOURCES INC —Oklahoma City, OK
- $19 - $21 an hour
- Weekends as needed
- Computer science
- Computer Science
- High school diploma or GED
- 401(k)
- Paid time off

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help desk jobs near oklahoma

Computer Systems Analyst I

Bowhead -
Oklahoma City, OK

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Job Details

Full-time
$61,000 - $71,000 a year

Qualifications

Computer operation
Network troubleshooting
Phone communication
Windows
High school diploma or GED
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Productivity software
Peripheral hardware support
Client interaction via phone calls

Full Job Description

Overview:

Bowhead is seeking customer-focused IT professionals to support the Department of the Air Force Enterprise Information Technology as a Service program. The Computer Systems Analyst I serves as a front-line technical support specialist for Airmen, Guardians, and authorized users across the enterprise. This role receives, documents, troubleshoots, resolves, and escalates incidents while maintaining accurate records and a professional customer experience.

Responsibilities:

Provide first-contact technical support for user accounts, endpoints, Microsoft operating systems, Microsoft 365 applications, approved Department of the Air Force software, network connectivity, and common enterprise services.
Receive and document incidents and service requests in ServiceNow, including troubleshooting steps, actions taken, resolution details, and required escalation information.
Apply approved troubleshooting procedures, knowledge articles, scripts, and diagnostic tools to resolve issues at the lowest appropriate support level.
Maintain ownership of assigned tickets through resolution or proper transfer, while meeting established service-level, quality, first-contact resolution, and customer-service expectations.
Use remote support tools and approved administrative resources to investigate and resolve end-user issues.
Create, update, and recommend knowledge base content when recurring issues or process gaps are identified.
Participate in cross-training, team briefings, quality reviews, coaching sessions, and role-based qualification activities.
Protect sensitive information and follow all cybersecurity, privacy, records-management, and acceptable-use requirements.
Perform other mission-related service desk duties as assigned.

Qualifications:

Required

High school diploma or equivalent.
Five or more years of relevant technical support experience. A bachelor’s degree in a relevant field may substitute for up to five years of relevant experience.
CompTIA Security+ or another approved DoD 8140 IAT Level II certification at the time of hire.
Working knowledge of end-user computing, Windows operating systems, Microsoft Office products, account access, common peripherals, and basic network troubleshooting.
Ability to communicate clearly and professionally in writing and by telephone.
Ability to work effectively in a structured, team-oriented, high-volume support environment.
Ability to learn new technologies, procedures, and Department of the Air Force support tools quickly.

Desired

Active DoD Secret clearance.
Experience supporting a federal, defense, or other regulated enterprise environment.
Experience with ServiceNow or a comparable IT service management platform.
CompTIA A+, Network+, Microsoft, ITIL, or other relevant technical certifications.
Experience with remote support tools, knowledge management, call-center operations, or performance-based service desk environments.

Physical Demands:

Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.

CompTIA Security+ or another approved DoD 8140 IAT Level II certification is required at the time of hire. There is no post-hire grace period.

Employment is contingent upon completion of applicable security, suitability, access, and credentialing requirements, including eligibility for a Common Access Card and AFNET access.

This is a full-time, exempt salaried management position. Final compensation reflects relevant experience, leadership background, certifications, education, and work location.

#LI-GC1

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Refine Your Search

help desk jobs in oklahoma

Computer Systems Analyst I

Computer Systems Analyst II

Helpdesk Support Specialist II

Tier 1 Helpdesk Technician

IT Support Technician

IT Specialist

Help Desk Technician

IT Field Support Technician

Customer Service / Tech Support Rep – Financial (Remote)

IT Support Specialist I

Technical CS Associate, Blink

Systems Support Specialist I

IT Support Associate II, Ops Tech Solutions (OTS)

Desktop Support Technician - Helpdesk Analyst

Tier 1, IT Help Desk Support

IT Support Technician

Help Desk Analyst II

Computer Support Analyst

Information Specialist II (Customer Service)

Helpdesk Technician I

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