Top 66 Help desk technician Jobs in Oklahoma

IT Help Desk Technician- Tier 1
Oklahoma Farm Bureau Insurance Company —Oklahoma City, OK
- $38,000 - $43,000 a year
- Full-time
- Computer literacy
- Writing skills
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
3d
Tier 1 Helpdesk Technician
Bowhead —Oklahoma City, OK
- Up to $23.40 an hour
- 8 hour shift
- Hybrid work
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
Help Desk Technician
Jackson Technical L.L.C —Tulsa, OK
- $15 - $18 an hour
- English
- Windows
- Communication skills
4h
Lead AV Technician
IMAGENET CONSULTING —Tulsa, OK
- Full-time
- CAD
- Customer service
- Assembly
Quick Apply
IT Service Desk
CACI —Oklahoma City, OK
- $39,400 - $53,500 a year
- Full-time
- Mid-level
- Trade school
- In-person
- Health insurance
13d
Senior IT Support Technician - OKC
Rockforce —Oklahoma City, OK
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
14d
IT Help Desk Support
Bethany Children's Health Center —Bethany, OK
- On call
- Children
- Pediatrics
- Associate's degree
- Tuition reimbursement
Rock Administrator/IT Support Technician
CROSSINGS COMMUNITY CHURCH INC —Oklahoma City, OK
- Weekends as needed
- Google Workspace
- Computer science
- Azure
11d
Configuration Technician
Navanta, LLC —Oklahoma City, OK
- $22.50 - $25.00 an hour
- Full-time
- Ability to lift 50 pounds
- Travel
- Ability to sit for extended periods
6d
Enterprise Service Desk Technician (SIPRNet)
CACI —Tinker AFB, OK
- $20.26 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Flexible schedule
IT Support Specialist I
Muncie Power Products, Inc. —Tulsa, OK
- Full-time
- Computer science
- Computer Science
- Research
- Paid holidays
- Disability insurance
Quick Apply
12d
IT Technician
BROKEN ARROW PUBLIC SCHOOLS —Broken Arrow, OK
- Full-time
- Google Workspace
- Research
- Mid-level
Support Line Specialist
MidFirst Bank —Oklahoma City, OK
- Computer science
- Computer Science
- Mid-level
4d
Tier 1, IT Help Desk Support
Centre Technologies —Tulsa, OK
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Seasonal IT Technician
Six Flags Entertainment Corporation —Oklahoma City, OK
- $14 an hour
- Weekends as needed
- 18 years or older
- English
- POS
- Paid training
- Food provided
Systems Support Technician
City of Norman, OK —Norman, OK
- $29.61 - $42.62 an hour
- Overtime
- Pass drug screening
- Mid-level
- Office
3d
Computer Technician Specialist
Enid Public Schools —Enid, OK
- Overtime
- Computer science
- Computer Science
- High school diploma or GED
Support Technician I
Dobson Technologies —Oklahoma City, OK
- On call
- Mid-level
- Residential
- High school diploma or GED
Quick Apply
Heavener, OK - Plant Help Desk Technician (3rd Shift)
OK Foods —Heavener, OK
- Weekends as needed
- Computer literacy
- Office
- Ability to lift 50 pounds
5d

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IT Help Desk Technician- Tier 1

Oklahoma Farm Bureau Insurance Company -
Oklahoma City, OK

Quick Apply

Job Details

Full-time
$38,000 - $43,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance

Qualifications

Computer operation
Customer communication
Operating systems
Conflict management
Desktop applications
Productivity software

Full Job Description

Job Type: Full-time

*THIS IS NOT A REMOTE POSITION*

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Primary Purpose: Plans, coordinates, and implements various Help Desk activities and functions by performing the following duties.

Essential Duties and Responsibilities

Set up computers.
Prepares system build checklists and delivery reports for all computers.
Participates in the Help Desk call center. Troubleshoots software, hardware, and printer related issues.
Uses the Help Desk ticketing software, Invgate, to document all support issues and log all calls.
Installs hardware and software on computers as needed.
Helps maintain up to date information in Active Directory.
Helps with computer operations, including but not limited to, running mainframe jobs and printing.
Coordinate with other departments regarding special computer projects, new equipment replacements, etc.
Adds Knowledgebase articles in Invgate.
Participates in weekly after hours/on call rotation.
Support company events during and after normal business hours.

Additional Duties and Responsibilities

Performs other duties as assigned.
Supports the organization's quality program(s).

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance.
Interpersonal Skills - Maintains confidentiality; Keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position.
Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; and/or any related experience and/or training; or equivalent combination of education and experience.

Skills & Knowledge

Strong understanding in one of the following areas: workers’ compensation, liability and disability claims management
Working knowledge of common operating systems and software applications.
Excellent account rounding ability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to handle conflict and confront challenging issues in a fast work environment
Ability to meet or exceed Performance Competencies
Worker is expected to maintain regular attendance.

WORK ENVIRONMENT

The employee will work in an office environment. The noise level in the work environment varies from quiet to moderate.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel, such as keyboarding and writing. The employee frequently is required to reach with hands and arms and talk and hear. The employee is frequently required to stand and walk. Must have visual acuity to read and draft reports, memos, letters, etc. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. Must be able to speak and communicate clearly.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Oklahoma Farm Bureau & Affiliated Companies does not discriminate on the basis of race, color, religion, national origin, sex, age or disability. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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help desk technician jobs in oklahoma

IT Help Desk Technician- Tier 1

Tier 1 Helpdesk Technician

Help Desk Technician

Help Desk Technician

Lead AV Technician

IT Service Desk

Senior IT Support Technician - OKC

IT Help Desk Support

Rock Administrator/IT Support Technician

Configuration Technician

Enterprise Service Desk Technician (SIPRNet)

IT Support Specialist I

IT Technician

Support Line Specialist

Tier 1, IT Help Desk Support

Seasonal IT Technician

Systems Support Technician

Computer Technician Specialist

Support Technician I

Heavener, OK - Plant Help Desk Technician (3rd Shift)

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WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Oklahoma Farm Bureau & Affiliated Companies does not discriminate on the basis of race, color, religion, national origin, sex, age or disability. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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