Top 6 Front office manager Jobs in Okmulgee, Ok

Front Office Scheduler
918 Dentist —Glenpool, OK
- Dental office
- HIPAA
- Mid-level
Front Office Receptionist
918 Dentist —Glenpool, OK
- Dental office
- HIPAA
- High school diploma or GED
Treatment Coordinator
918 Dentist —Glenpool, OK
- Dental office
- Inventory management
- Mid-level

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Front Office Scheduler

918 Dentist
Glenpool, OK

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Job Details

Qualifications

Client rapport building
High school diploma or GED
Conflict management
Quality data entry
Customer data entry

Full Job Description

– Glenpool, OK –

Description

Primarily responsible for the schedule of the dental office, to include but not limited to ensure patients get schedule appropriately, making sure the schedule stays productive, filling any openings in the schedule, confirming with patients to make sure they arrive, etc. Also responsible for making sure any other employees that add or edit the schedule are trained and follow scheduling policy. May also be required to assist with general front office duties.

Specific Duties

Schedule Management

Maintain Hygiene and Doctor schedule for multiple clinicians by monitoring schedule, making and confirming appointments through client recall system

Manage the schedule so the office runs optimally and efficiently so that each patient receives the highest quality of dental care

Confirm the next day’s appointments according to protocol and patient preferences

Schedule patients for efficient use of doctor and staff time

Check patient quick-fill list to try to fill in cancellation and no-show appointment times

Review schedule daily, weekly, and monthly. Make sure that production block scheduling is being utilized

Patient Management

Manage doctor charts for treatment plans, treatment conferences, letters and phone calls

Oversee patient relations & handle patient complaints, according to office protocol

Help explain office policy to patients

Confirm the next day’s appointments according to protocol and patient preferences

Make follow-up appointments as needed

Record chart entries from phone or in-person conversations when appropriate

Maintain the recall system. Run reports, send recall cards and make calls as needed. Send letters to inactive patients.

Records Management

Manage doctor charts for treatment plans, treatment conferences, letters and phone calls

Oversee patient relations & handle patient complaints, according to office protocol

Help explain office policy to patients

Gather and accurately record insurance information from patients

See that records are stored securely and handled in compliance with HIPAA privacy and security regulations

Accurately file patient information

Arrange patient charts and radiographs for the next day’s appointments

Track cases and referrals to and from other doctors

Insurance

Update insurance information on all patients at all times

Organize supporting materials for claim forms, such as radiographs or written narratives, as directed by doctor

Inventory Management

Monitor inventory and order dental office supplies as needed

Monitor and make sure all dental office equipment is working properly

Office Participation

Be an active participant in staff meetings

Perform other tasks as assigned by office manager

Correspondence

Sort, organize, and distribute mail

Prepare and send out new patient and referral thank-you letters as directed by office manager

Prepare and send out continuing care notices as directed by office manager

Prepare and send out other necessary correspondence as directed by office manager

Personnel Requirements

Education/Experience

High school diploma

Legible handwriting for communications

Knowledge of Dental Software a plus

Office experience desired

Interpersonal

Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community

Effective verbal skills to communicate with patients and staff

Team player

Able to adapt to office policy improvements (office is constantly striving for improved customer care/service)

Conflict resolution experience

Customer service or patient relations experience

Quick response/accurate data entry

Communicate all concerns to Office Manager

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front office manager jobs in okmulgee, ok