Top 2 Front office receptionist Jobs in Okmulgee, Ok

Front Office Receptionist
918 Dentist —Glenpool, OK
- Dental office
- HIPAA
- High school diploma or GED
Dental Assistant
T&T Smiles —Bixby, OK
- $17 - $23 an hour
- Full-time
- Bilingual
- Background check
- Private practice
- Health insurance
- Paid time off
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Front Office Receptionist

918 Dentist
Glenpool, OK

Apply Now

Job Details

Qualifications

High school diploma or GED
Conflict management
Quality data entry
Customer data entry

Full Job Description

– Glenpool, OK –

Primary Responsibilities

Responsible for administering the day-to-day activities of the dental front desk and office, including but not limited to: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, and recall/recare system. May also be required to assist with general front office duties.

Specific Duties

Reception Management

Manage day-to-day operations of dental office

Open and close dental office according to office protocol

Review the office for a neat, professional appearance and make necessary changes

Check the daily schedule for accuracy and post it in all treatment rooms

Answer and respond to telephone calls with professionalism

See that the phone is answered before the third ring at all times. Collect and respond to messages left on the answering machine. Make sure appropriate message is on machine, example: lunch, staff meeting, holiday etc.

Manage the answering machine daily. Assure that the message is context appropriate

Review supplies for reception and provide order to office manager according to office protocol

Ensure that HIPAA Notice of Privacy Practices Notice is on display

Monitor the condition of the patient bathroom. Check at least twice daily and correct any cleanliness issues.

Patient Management

Maintain a professional reception area; organize patient education materials, etc.

Greet and welcome patients and visitors to the practice

Check-in patients according to office protocol, verifying and updating patient information Manage recall and inactive patient system

Oversee patient relations & handle patient complaints, according to office protocol

Help explain office policy to patients

Confirm the next day’s appointments according to protocol and patient preferences

Make follow-up appointments as needed

Be familiar with the office financial policy and be capable of attending a treatment conference and making a financial arrangement with a patient according to office financial policy

Send welcome letters to new patients. Send thank you cards, coffee mugs or letters to referral sources.

Send sympathy or congratulatory cards to patients of the office, as appropriate

Records Management

Gather and accurately record insurance information from patients

Record chart entries from phone or in-person conversations when appropriate

See that records are stored securely and handled in compliance with HIPAA privacy and security regulations

Assure that every patient’s HIPAA forms and consent forms are signed and up to date.

Accurately file patient information

Arrange patient charts and radiographs for the next day’s appointments

Track cases and referrals to and from other doctors

Insurance

Help to update insurance information on all patients at all times

Organize supporting materials for claim forms, such as radiographs or written narratives, as directed by doctor

Inventory Management

Monitor inventory and order dental office supplies as needed

Monitor and make sure all dental office equipment is working properly

Office Participation

Be an active participant in staff meetings

Perform other tasks as assigned by office manager

Correspondence

Sort, organize, and distribute mail

Prepare and send out new patient and referral thank-you letters as directed by office manager

Prepare and send out continuing care notices as directed by office manager

Prepare and send out other necessary correspondence as directed by office manager

Personnel Requirements

Education/Experience

High school diploma

Legible handwriting for communications

Knowledge of Dental Software a plus

Office experience desired

Interpersonal

Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community

Effective verbal skills to communicate with patients and staff

Team player

Able to adapt to office policy improvements (office is constantly striving for improved customer care/service)

Conflict resolution experience

Customer service or patient relations experience

Quick response/accurate data entry

Communicate all concerns to Office Manager

Apply Now

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