Top 40 Help desk Jobs in Old Orchard Beach Me

IT Support Engineer I (ISE I)
Spring Point Solutions, LLC —Portland, ME
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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4d
Patient Experience Care Advocate & Scan Tech Support for a busy Pediatric Chiropractic Practice
Pine Coast Chiropractic —Portland, ME
- $21 - $23 an hour
- Part-time
- Background check
- Hospitality
- Customer service
- Paid time off
- Employee discount
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IT Field Technician (#714)
State of Maine Judicial Branch —Biddeford, ME
- $34.43 - $46.64 an hour
- Online Application
- Computer science
- Computer Science
- Windows
- Paid parental leave
- Paid holidays
Senior Help Desk Support
Open Net ME, LLC —Portland, ME
- $45,000 - $65,000 a year
- Google Workspace
- Mid-level
- 3 years
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4d
IT Support Technician
Gulf of Maine Research Institute —Portland, ME
- $60,000 - $68,000 a year
- Nights as needed
- Google Workspace
- Mid-level
- Office
Senior Technical Support Specialist- Portland, ME
S. J. Rollins Technologies —Portland, ME
- $30 - $45 an hour
- Remote
- Microsoft Outlook
- Mid-level
- Mentoring
- Profit sharing
- Health insurance
Associate Software Support Specialist
Tyler Technologies —Falmouth, ME
- $54,000 - $60,000 a year
- Word processing
- Data analysis skills
- Analysis skills
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Senior IT Support Engineer
Open Net ME, LLC —Portland, ME
- $65,000 - $90,000 a year
- Senior level
- Communication skills
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Website and Systems Specialist
Glacial Multimedia, Inc —Portland, ME
- 8 hour shift
- Hybrid work
- English
- Mid-level
- JavaScript
- Health savings account
- Disability insurance
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2d
Temporary Simulation Fidelity Specialist
University of New England —Biddeford, ME
- $22 - $24 an hour
- Online Application
- Mid-level
- Administrative experience
- University
Clinical Support Specialist
MedRhythms —Portland, ME
- Part-time
- Adults
- Mid-level
- Office
- Paid time off
Training & Support Specialist
Nova Biomedical —Westbrook, ME
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Organizational skills
- Paid holidays
- Health insurance
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Collab: Tech Specialist
Town & Country Federal Credit Union —Portland, ME
- $25 - $26 an hour
- Full-time
- 1 year
- Ability to lift 25 pounds
- Entry level
- Profit sharing
- Health savings account
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Senior IT Support Specialist
Orthopaedic Associates of Maine —Portland, ME
- Google Workspace
- 7 years
- Azure
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Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Biddeford, ME
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
National Intake Trainer (Acute)
KabaFusion —Falmouth, ME
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply

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help desk jobs near old orchard beach me

IT Support Engineer I (ISE I)

Spring Point Solutions, LLC
Portland, ME

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Job Details

Full-time
$55,000 - $65,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Bachelor of Science
IT infrastructure
Bachelor's degree
Computer hardware
Mobile devices

Full Job Description

Company Description: Spring Point Solutions is a software company focused on the industrial sector, where consistency and quality are essential. The company has a strong track record with its flagship ERP system, MotorBase®, and its QM Wizard™ quality management tool, which supports training, standardizes processes, and promotes high-quality work. These solutions help bridge the experience gap between newer workers and a retiring skilled workforce. Spring Point’s programs are integrated into a comprehensive, configurable suite that can be tailored to organizations of any size, providing flexible technology that grows with each client’s needs.

Job Description: The IT Support Specialist provides first-line technical support to employees and assists with the day-to-day operation of the company’s IT environment. This role is responsible for configuring and supporting end-user devices, managing user accounts, troubleshooting software and hardware issues, performing basic cloud administration tasks, and providing initial operational support for production systems. The position serves as the primary point of contact for technical issues and escalates complex problems to engineering, DevOps, or third-party vendors as appropriate.

Essential Duties and Responsibilities

Configure, deploy, maintain, and troubleshoot Windows and macOS laptops and desktop computers.
Install, configure, and support software applications, printers, peripherals, and mobile devices.
Create, modify, and manage user accounts, email accounts, passwords, and access permissions.
Provide technical support for Microsoft 365, email, collaboration tools, and other business applications.
Troubleshoot basic AWS cloud infrastructure issues, including verifying service status, restarting EC2 instances or other approved resources, reviewing logs, validating user permissions, and escalating issues requiring engineering or DevOps involvement.
Perform first-level operational support for production software by identifying, documenting, and troubleshooting reported issues, gathering diagnostic information, verifying system health, and coordinating with software development teams when code changes are required.
Monitor production systems for basic operational issues and respond to alerts according to established procedures.
Troubleshoot issues involving third-party software and SaaS platforms, coordinate with vendor technical support, and track issues through resolution.
Document incidents, troubleshooting steps, and resolutions in the company’s ticketing or knowledge management system.
Maintain IT inventory, including laptops, peripherals, software licenses, and related equipment.
Assist with onboarding and offboarding employees by provisioning equipment, accounts, and system access.
Follow established IT security policies and procedures to help maintain a secure computing environment.
Escalate complex infrastructure, networking, security, or application issues to the appropriate internal teams.

Qualifications

BS in Computer Science, Computer Engineering or proven equivalent experience is preferred.
Experience providing technical support in a business environment.
Working knowledge of Windows, macOS, Microsoft 365, and common business applications.
Basic familiarity with AWS services such as EC2, IAM, CloudWatch, and the AWS Management Console.
Strong troubleshooting and problem-solving skills.
Ability to communicate effectively with both technical and non-technical users.
Experience working with help desk ticketing systems is preferred.
Ability to prioritize multiple tasks and work independently.
Hybrid/Remote: Must reside within commuting distance of our Portland, Maine office. While fully remote schedules may be granted on a case-by-case basis, initial expectations are 2 days per week on-site for collaboration and hands-on support.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: Hybrid remote in Portland, ME 04101

Quick Apply

Refine Your Search

help desk jobs in old orchard beach me

IT Support Engineer I (ISE I)

Patient Experience Care Advocate & Scan Tech Support for a busy Pediatric Chiropractic Practice

IT Field Technician (#714)

Senior Help Desk Support

IT Support Technician

Senior Technical Support Specialist- Portland, ME

Associate Software Support Specialist

Senior IT Support Engineer

Website and Systems Specialist

Temporary Simulation Fidelity Specialist

Clinical Support Specialist

Training & Support Specialist

Collab: Tech Specialist

Senior IT Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

National Intake Trainer (Acute)

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