Top 11 Senior help desk support Jobs in Old Orchard Beach Me

Customer Sales & Service Associate
Great Bay Spa & Sauna —South Portland, ME
- $17.50 - $21.00 an hour
- Part-time
- Computer literacy
- Driver's License
- Cleaning
- Paid training
- Health insurance
Quick Apply
10d
Senior Help Desk Support
Open Net ME, LLC —Portland, ME
- $45,000 - $65,000 a year
- Google Workspace
- Mid-level
- 3 years
Quick Apply
5d
Senior Technical Support Specialist- Portland, ME
S. J. Rollins Technologies —Portland, ME
- $30 - $45 an hour
- Remote
- Microsoft Outlook
- Mid-level
- Mentoring
- Profit sharing
- Health insurance
IT/Facilities Coordinator- Part time
CIEE Inc —South Portland, ME
- $25 - $29 an hour
- Part-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
System Administrator - Portland, ME
S. J. Rollins Technologies —Portland, ME
- $40 - $55 an hour
- Nights as needed
- Remote
- Writing skills
- Mid-level
- 3 years
- Profit sharing
- Health insurance
Concierge
Sunrise Senior Living —Kennebunk, ME
- $16.50 - $20.65 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
IT Manager
3Rivers —Westbrook, ME
- $38.50 - $41.00 an hour
- Weekends as needed
- HIPAA
- Office
- Residential
Quick Apply
Structural Designer / EI
HDR —Portland, ME
- Full-time
- Microsoft Excel
- Mid-level
- Analysis skills
- Opportunities for advancement

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senior help desk support jobs near old orchard beach me

Customer Sales & Service Associate

Great Bay Spa & Sauna -
South Portland, ME

Quick Apply

Job Details

Part-time | Full-time
$17.50 - $21.00 an hour
10 days ago

Benefits

Paid training
Health insurance
401(k)
Paid time off
Employee discount

Qualifications

Computer operation
Computer literacy
Driver's License
Customer relationship management
Automotive service
Cleaning
Banking

Full Job Description

Customer Sales & Service Associate

Great Bay Spa & Sauna
Location: South Portland, ME
Job Type: Full-Time or Part-Time
Pay: $17.50–$21.00+ per hour, based on experience
Additional Compensation: Performance incentives and bonuses

Build a Career Helping Customers Enjoy Their Home and Backyard

Great Bay Spa & Sauna has been helping families create healthier, happier homes and backyards since 1976.

We are looking for a friendly, organized, customer-focused person to join our South Portland showroom as a Customer Sales & Service Associate.

This is a great opportunity for someone with experience in retail, hospitality, banking, customer service, inside sales, reception, or another customer-facing environment who wants to learn new skills and build a long-term career.

You do not need to know anything about spas or saunas when you start.

We will train you.

The internal role is our Sales & Customer Experience Associate, designed to support Sales, Customer Success, and Service while developing the skills needed to eventually provide sales coverage and potentially advance into a Product Specialist position.

What You'll DoCreate a Great First Impression

You'll often be one of the first people customers meet when they visit or call Great Bay.

You will:

Welcome showroom customers and help determine what they need.
Connect customers with the appropriate Product Specialist or team member.
Answer incoming sales and service calls.
Provide professional, friendly customer support in person, by phone, and electronically.
Help ensure every customer feels acknowledged and taken care of.

Handle Retail & Counter Sales

You'll assist customers purchasing products such as:

Spa chemicals
Filters
Replacement parts
Covers and cover lifters
Steps
Handrails
Pillows
Accessories
Other spa and ownership products

You'll learn enough about our products to confidently answer questions and make appropriate recommendations.

Help Customers Take Care of Their Spa

One of the most important parts of this role is helping customers after their purchase.

You'll learn how to:

Explain basic water chemistry.
Help customers understand testing and routine maintenance.
Answer common ownership questions.
Assist with basic troubleshooting.
Help customers identify replacement products and accessories.

The draft role specifically emphasizes water-care education, ownership support, replacement accessories, and recurring programs as core responsibilities.

Support Customer Service

You'll work closely with our Customer Service and Service teams to:

Gather information from customers.
Create service requests.
Document customer conversations accurately.
Schedule appointments.
Coordinate customer handoffs.
Follow up on open questions and requests.

Support the Sales Team

This is not primarily a Product Specialist position, but you will learn how our sales process works.

You may:

Help Product Specialists during busy showroom periods.
Conduct basic product demonstrations.
Answer introductory product questions.
Help capture and organize customer information.
Follow up with customers when appropriate.
Provide sales coverage after you have received sufficient training.

The attached draft specifically describes the position as supporting Product Specialists and gradually developing consultative sales skills so the associate can provide coverage when senior sales staff are unavailable.

Introduce Customers to Ownership Programs

As your product knowledge develops, you will also help educate customers about programs designed to make spa ownership easier, including:

Valet Program
Great Bay Spa Protection Review
Spa Renew
Auto-Ship Chemical Program
Custom Chlorine Feeder Program
Other future customer ownership programs

These recurring customer programs are also specifically included in the new Great Bay draft.

Keep the Showroom Ready

Everyone contributes to the customer experience.

You'll help:

Keep the showroom clean and organized.
Restock products and accessories.
Maintain attractive retail displays.
Make sure customers can easily find what they need.

We're Looking For Someone Who Is

Friendly, approachable, and professional
Naturally good with customers
Reliable and dependable
Organized and detail-oriented
Comfortable using computers and learning new systems
Comfortable learning technical information
Able to explain things clearly without overwhelming customers
Willing to ask questions and learn
Comfortable working as part of a team
Able to follow through on customer requests
Interested in growing professionally

Experience

Experience in any of the following is helpful:

Retail
Hospitality
Customer service
Banking
Reception/front desk
Inside sales
Call center/customer support
Home improvement
Automotive service
Furniture or appliance retail

Previous spa, sauna, or pool experience is not required.

Previous sales experience is also not required for the right person.

Compensation

Starting pay: $17.50–$21.00+ per hour, based on experience.

Additional performance incentives and bonuses may be available.

Great Bay will consider both full-time and part-time candidates.

Training & Career Growth

This position is intentionally designed as a role someone can grow in.

You'll receive training in:

Customer service
Spa and sauna products
Water chemistry
Basic troubleshooting
CRM/customer management
Product demonstrations
Consultative sales

And there is a defined career path:

Customer Sales & Service Specialist ↓ Sales & Customer Experience Associate ↓ Product Specialist ↓ Lead Product Specialist ↓ Sales Operations & Training Lead ↓ Sales Manager

That advancement structure comes directly from the proposed Great Bay role design.

Why Join Great Bay Spa & Sauna?

Paid training
Performance incentives and bonuses
Opportunity to learn a specialized industry
Employee discounts
Supportive team environment
Full-time and part-time opportunities
Clear path into professional sales and leadership
Opportunity to build relationships with customers before, during, and long after their purchase

If you're great with people, dependable, eager to learn, and looking for a place where you can grow, we'd love to hear from you.

Pay: $17.50 - $21.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Where are you currently located?

Experience:

Sales: 2 years (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior help desk support jobs in old orchard beach me

Customer Sales & Service Associate

Senior Help Desk Support

Senior Technical Support Specialist- Portland, ME

IT/Facilities Coordinator- Part time

System Administrator - Portland, ME

Concierge

IT Manager

Structural Designer / EI

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