Top 12 Information technology manager Jobs in Olympia Wa

IT Service Delivery Manager
Confidential —Tacoma, WA
- From $90,000 a year
- Full-time
- Management
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
10h
Information Technology Manager
Pierce Transit —Lakewood, WA
- $165,919.57 - $209,941.19 a year
- Online Application
- Background check
- Computer Science
- Customer service
- Wellness program
- Paid holidays
Director, EBS and IT
Fungi Perfecti LLC —Olympia, WA
- $170,700 - $284,500 a year
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
1d
Application Support Manager
PSW —Olympia, WA
- $110,000 - $140,000 a year
- Full-time
- Computer Science
- 5 years
- HIPAA
- Health savings account
- Disability insurance
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IT Manager
Little Creek Casino Resort —Shelton, WA
- Full-time
- Computer science
- Computer Science
- System design
- Opportunities for advancement
Quick Apply
10d
Assistant Director of TSD Infrastructure Services (IT Policy & Planning – Senior Manager)
State of Washington Dept. of Transportation —Lacey, WA
- $115,008 - $154,646 a year
- Online Application
- Hybrid work
- Azure
- System design
- Driver's License
- Paid holidays
- Tuition reimbursement
2d
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
1d
Manager of IT Application - IFS ERP
Monarch Landscape Companies —United States
- $125,000 - $150,000 a year
- Full-time
- 7 years
- Computer Science
- Up to 50% travel
- Health savings account
- Paid holidays
Quick Apply

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Senior IT Systems Lead
Washington Center for Bleeding Disorders —Seattle, WA
Oversee managed service provider performance, including service desk support, monitoring, patching, backup/disaster recovery, Microsoft 365 security, user setup…
$135,000 - $165,000 a year
Quick Apply
IT Service Delivery Manager
Confidential —Tacoma, WA
Excellent written and verbal communication skills, with the ability to present technical information to non-technical audiences.
From $90,000 a year
Quick Apply
10h

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IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —West Jefferson, OH
Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux,…
$116,800 - $160,000 a year
IT Manager
MA Design —Columbus, OH
Experience in architecture, engineering, professional services, or multi-office environments and experience supporting Autodesk, Adobe Creative Cloud, Bluebeam,…

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information technology manager jobs near olympia wa

IT Service Delivery Manager

Confidential
Tacoma, WA

Quick Apply

Job Details

Full-time
From $90,000 a year
10 hours ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

ConnectWise
Management
IT service management
Computer management

Full Job Description

Position Overview

MSP Experience is required

We are seeking an accomplished IT Service Delivery Manager to oversee the effective delivery of IT support services to our clients, over various industries. This role is responsible for ensuring the reliability, performance, and continuous improvement of end-user and infrastructure support services. The successful candidate will demonstrate strong leadership capabilities, technical expertise, and a commitment to customer service excellence.

Primary Responsibilities

Direct and manage IT support operations, including desktop, hardware, and network services.
Ensure timely and effective resolution of technical issues across Windows, macOS, and other environments.
Oversee endpoint management activities, including system updates, software issue resolution, and hardware maintenance.
Maintain the operational integrity of network infrastructure, including LAN, VPN, firewall, and related systems.
Utilize IT service management platforms (such as ConnectWise) to manage incidents, requests, and service workflows.
Oversee all customer projects to ensure that they are on time, within budget and profitable.
Collaborate with cross-functional teams to ensure stability, scalability, and performance of IT systems.
Establish, monitor, and refine service delivery standards, operational procedures, and support metrics.
Monitor application performance and address issues impacting enterprise productivity tools, including Microsoft Office and related platforms.
Develop and maintain comprehensive documentation for processes, configurations, and support procedures through IT Glue.
Provide regular reporting and clear communication to stakeholders regarding service performance, risks, and improvement initiatives.

Qualifications and Experience

Demonstrated experience in MSP IT service delivery and technical support roles with responsibility for hardware, software, and network operations.
Strong knowledge of enterprise IT infrastructure, including operating systems, networking technologies, security controls, and VPN solutions.
Experience working with ITSM and ticketing platforms such as ServiceNow, BMC Remedy, ConnectWise or Jira.
Experience with IT Glue and the optimization of same.
Proven ability to lead and manage technical teams while maintaining service quality in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to present technical information to non-technical audiences.
Familiarity with desktop support operations, operating system management, and software deployment processes.

This position offers the opportunity to lead a critical IT function within a structured, performance-driven organization focused on operational excellence.

Pay: From $90,000.00 per year

Benefits:

Dental insurance
Health insurance
Vision insurance

Application Question(s):

How many years of ConnectWise experience do you have?
Do you have Managed Service Provider (MSP) Experience?
How many years of MSP Leadership experience do you have?
Have you managed projects from start to close out?
Do you now, or will require in the future, employment sponsorship?

Work Location: In person

Quick Apply

Refine Your Search

information technology manager jobs in olympia wa

IT Service Delivery Manager

Information Technology Manager

Director, EBS and IT

Application Support Manager

IT Manager

Assistant Director of TSD Infrastructure Services (IT Policy & Planning – Senior Manager)

Major Incident Manager III

Manager of IT Application - IFS ERP

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