Top 71 Customer service rep Jobs in Onalaska, Wi

Customer Experience Partner
Dynamic Lifecycle Innovations —Onalaska, WI
- $63,000 - $80,000 a year
- Microsoft Excel
- Marketing
- Writing skills
- Profit sharing
- Paid holidays
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Customer Service Rep
DuraTech Industries —La Crosse, WI
- Microsoft Outlook
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
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6d
Customer Service Rep
Modine Manufacturing Company —Onalaska, WI
- Hybrid work
- Bilingual
- High school diploma or GED
- US work authorization
- Paid parental leave
- Health savings account
12d
Customer Support Representative / Contact Center Agent (REMOTE WISCONSIN)
Aureon —Galesville, WI
- Remote
- Sales
- Computer literacy
- Basic math
- Health insurance
- 401(k)
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Cashier/Customer Service Representative
Winona tobacco —Winona, MN
- $14 - $18 an hour
- Part-time
- Merchandising
- Supervising experience
- Cleaning
- Employee discount
- Flexible schedule
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14d
Accounts Receivable Rep (Customer Financial Service)
Gundersen Health System —Onalaska, WI
- From $19.05 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Computer skills
- Retirement plan
7d
Service Specialist (Home Improvements)
The Board Store Home Improvements Inc —La Crosse, WI
- $24 - $28 an hour
- Full-time
- Residential
- Analysis skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Support Specialist
WalzCraft —La Crosse, WI
- Full-time
- High school diploma or GED
- Continuous improvement
- Organizational skills
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Customer Service Representative - State Farm Agent Team Member
Honor Didonato - State Farm Agent —La Crescent, MN
- Full-time
- Office
- Math
- Communication skills
- Paid time off
- Opportunities for advancement
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Customer Service Representative - State Farm Agent Team Member
Kurt Pfaff - State Farm Agent —La Crosse, WI
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Associate
TJ Maxx —Onalaska, WI
- $14.00 - $14.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Customer Service Representative - State Farm Agent Team Member
Reggie Rabb - State Farm Agent —La Crosse, WI
- $30,000 - $50,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Registered Client Service Associate
Stifel —La Crosse, WI
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Pharmacy Customer Service Associate
Walgreens —La Crosse, WI
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate
Walgreens —La Crosse, WI
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Kyle Visker - State Farm Agent —La Crosse, WI
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Call Center Representative I
1st Community Credit Union —West Salem, WI
- $16.26 - $20.32 an hour
- Full-time
- Critical & Intensive Care
- In-person
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Customer Experience Manager
UniFide CST —La Crosse, WI
- $88,000 - $110,000 a year
- 5 years
- Mid-level
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
Customer Service/Sales
Home Depot —Onalaska, WI
- Entry level
Customer Service Representative - Onsite
RTP Company —Winona, MN
- $42,100 - $52,000 a year
- Full-time
- English
- Mid-level
- Office

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Customer Experience Partner

Dynamic Lifecycle Innovations -
Onalaska, WI

Quick Apply

Job Details

$63,000 - $80,000 a year

Benefits

Profit sharing
Paid holidays
Health insurance
Paid time off
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Microsoft Excel
Customer relationship building
Performance Reporting
Information security compliance
B2B business model
Financial concepts
Profitability analysis
Productivity software

Full Job Description

Customer Experience Partner

At Dynamic Lifecycle Innovations, we give electronics their next best life while protecting our planet and our customers' interests. As a Certified Great Place to Work® since 2017, we've built a team culture that's rewarding, engaging, and FUN! But don't just take our word for it—see what our Team Members have to say.

How We Hire: The Head, Heart, and Briefcase

At Dynamic Lifecycle Innovations, we believe great performance comes from alignment across three areas:

Head – your natural behavioral drives and cognitive agility (measured by our Predictive Index assessment)
❤️Heart – your values, passions, and what drives you to make a meaningful impact
Briefcase – your experiences, skills, and results from past roles

Every step of our process is designed to understand you in all three areas. It's how we ensure the best mutual fit, not just for what you can do, but for how you'll thrive here long-term.

You'll start with the Predictive Index (PI) assessment (takes <20 minutes total), then move through structured interviews, work samples, and culture-focused interviews. We respect your time and promise clear, timely communication throughout.

Work Location: Onalaska, WI

Compensation & Benefits

Total Compensation: $63,000 - $80,000 annually

Benefits Include:

Comprehensive health benefits starting the first of the month following hire
401(k) with company match
Profit sharing
Generous paid time off and paid holidays

Your Purpose

As the Customer Experience Partner, you'll serve as a trusted relationship owner for some of Dynamic's largest and most influential customer accounts. You'll deliver world-class service by understanding each customer's needs, anticipating what's next, and ensuring their experience with Dynamic is responsive, seamless, and value-driven.

You'll act as a key connection point between customers and Dynamic's internal teams, balancing customer needs with business goals while driving smart, service-focused decisions. Your work will help customers expand their partnership with Dynamic while ensuring we continue to deliver compliant, profitable, and globally connected ITAD solutions.

What You'll Do

Deliver exceptional customer service by managing customer communication, scheduling updates, billing questions, settlement data, service issues, and reporting needs.
Build, maintain, and expand customer relationships by supporting account transitions, monitoring service expectations, and identifying opportunities for additional service solutions.
Partner closely with logistics, accounting, operations, compliance, sales, and account management to resolve issues and create a smooth customer experience.
Track customer SLAs, satisfaction indicators, shipment activity, profitability, contract details, and service concerns to keep internal stakeholders informed and aligned.
Develop and present customer business reviews, including reporting on profitability, shipment status, service utilization, and contract renewal opportunities.
Support Dynamic's customer experience strategy by identifying process improvements and helping internal teams maintain high service standards.
Establish, evaluate, and manage domestic and international ITAD service partners to support customer needs, compliance expectations, efficiency, and profitability.

What You Bring (Briefcase)

Associate degree in Business, Business Management, Marketing, Sales, or a related field. Additional relevant experience will be considered in lieu of formal education.
3–5 years of experience in a business-to-business service role.
Experience balancing the needs of logistics, compliance, operations, account management, and customers.
Experience with profitability reporting and professional customer presentations.
Preferred: Bachelor's degree in Business or a related field.
Preferred: Industry-related experience in account management, customer experience, or sales.

Skills & Abilities (Head)

Strong understanding of customer service best practices, ERP systems, customer reporting, environmental compliance, data security compliance, and basic accounting or financial concepts.
Intermediate to advanced computer skills, including Microsoft Office Suite, with an emphasis on Excel and PowerPoint.
Strong verbal, written, and presentation skills with the ability to communicate clearly and professionally with both internal and external customers.
Analytical and detail-oriented, with the ability to review data, identify trends, and support sound business decisions.
Highly organized, able to manage multiple priorities, timelines, reports, and customer needs with urgency and accuracy.
Skilled at building rapport, resolving conflict, and balancing customer expectations with business needs.
Preferred: Experience with Salesforce or another CRM, QuickBooks, ISO certifications, compliance standards, IT/electronics industry knowledge, B2B sales, project management, or process writing.

❤️ Who You Are (Heart)

You're a relationship builder who takes pride in delivering an exceptional customer experience. You're proactive, organized, and energized by solving problems before they become bigger issues. You can zoom in on the details, zoom out to see the bigger business picture, and keep customers and internal teams moving in the same direction.

You thrive in a fast-paced environment, communicate with professionalism and care, and bring a high level of emotional intelligence to every interaction. You're motivated by trust, follow-through, service excellence, and helping customers see Dynamic as more than a vendor, as a strategic partner.

Why You'll Love Working Here

Purpose with Impact: Help give electronics their "next best life" while protecting the planet
Award-Winning Culture: Certified Great Place to Work® since 2017
Innovation Encouraged: Your ideas are welcomed and valued
Growth Opportunities: Learn, grow, and lead at an enterprise level
Values-Driven Organization: We live our values—not just talk about them

⚖️ Equal Employment Opportunity

Dynamic Lifecycle Innovations is an equal opportunity employer and is committed to providing fair employment opportunities for all based on merit. For positions subject to state contract requirements, we adhere to state affirmative action obligations and take proactive steps to ensure equal opportunity in our hiring practices. We do not discriminate or make any employment decisions on the basis of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.

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Refine Your Search

customer service rep jobs in onalaska, wi

Customer Experience Partner

Customer Service Rep

Customer Service Rep

Customer Support Representative / Contact Center Agent (REMOTE WISCONSIN)

Cashier/Customer Service Representative

Accounts Receivable Rep (Customer Financial Service)

Service Specialist (Home Improvements)

Customer Support Specialist

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

Registered Client Service Associate

Pharmacy Customer Service Associate

Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

Call Center Representative I

Customer Experience Manager

Customer Service/Sales

Customer Service Representative - Onsite

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