Top 16 Customer service representative ii Jobs in Orange County Ca

Customer Support Representative 2 (ATS Irvine)
Astronics —Irvine, CA
- $62,000 - $66,000 a year
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Wellness program
- Paid parental leave
11d
Customer Service Representative II (M-F 5:00am-1:30pm)
Niagara Bottling —Diamond Bar, CA
- $24.59 - $32.58 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Service Delivery Representative II
SchoolsFirst FCU —Tustin, CA
- $22.33 - $32.38 an hour
- Part-time
- Research
- Mid-level
- High school diploma or GED
Section Manager II, Customer Engagement
OCTA —Orange, CA
- $117,228.80 - $161,304.00 a year
- Full-time
- 5 years
- Bachelor's degree
- Contracts
7d
Retirement Plan Services Representative II
SchoolsFirst FCU —Santa Ana, CA
- $24.56 - $35.62 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 403(b)
Customer Service Rep II
Preferred Bank —Irvine, CA
- $21 - $25 an hour
- Mid-level
- Office
- 3 years
Quick Apply
Correspondence Representative II (3811)
Word & Brown Companies —Orange, CA
- $22.50 an hour
- Seasonal
- Remote
- Microsoft Excel
- Microsoft Outlook
- English
3d
Correspondence Representative II
WORD & BROWN INSURANCE ADMINISTRATORS INC & SUBSIDIARIES —Orange, CA
- $22.50 an hour
- Seasonal
- Remote
- Microsoft Excel
- Microsoft Outlook
- English
3d
Customer Service Rep II
Brasstech —Santa Ana, CA
- $18.40 - $24.75 an hour
- Full-time
- No high school diploma
- Research
- Mid-level
14d
Customer Service Representative II
SIRIO NUTRITION CALIFORNIA LLC —City of Industry, CA
- $28 - $32 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative II
Motion Industries (MOT) —Cerritos, CA
- $22 - $31 an hour
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Mbr Contact Center Rep II
Financial Partners Credit Union —Costa Mesa, CA
- $22 - $32 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- On-the-job training
Quick Apply
5d
Customer Experience Manager II
Stord —Irvine, CA
- Full-time
- Mid-level
- Mentoring
- Contracts
12d
Community Wellness Advocate II - Hybrid
HUCKEYE HEALTH SERVICES LLC —Costa Mesa, CA
- $20 - $25 an hour
- Online Application
- LVN
- BLS Certification
- Mid-level
Quick Apply
Retention Specialist II
United Faith Ministries Inc —Orange, CA
- $25 an hour
- Full-time
- Mid-level
- Project management
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply

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Customer Support Representative 2 (ATS Irvine)

Astronics -
Irvine, CA

Apply Now

Job Details

Full-time
$62,000 - $66,000 a year
11 days ago

Benefits

Wellness program
Paid parental leave
Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Microsoft Excel
Customer returns handling
Customer inquiry handling
Productivity software

Full Job Description

Why Astronics Test Systems:

Joining Astronics Test Systems (ATS) offers an unparalleled opportunity to be part of a pioneering organization at the forefront of automated test technology for aerospace, defense, and other high-reliability industries. As a team member, you will have the chance to work with some of the brightest minds in the industry, collaborating on innovative solutions that make a significant impact on the safety and performance of critical electronic systems worldwide. At Astronics Test Systems, we foster a culture of continuous learning, growth, and development, empowering our employees to stretch their capabilities and reach new heights in their careers. We are committed to providing a supportive and inclusive work environment that encourages creativity, curiosity, and open communication, enabling you to make meaningful contributions and be recognized for your achievements.

General Summary:

Astronics Test Systems is seeking a Customer Support Representative to join our team. They will perform a wide range of administrative and warehousing functions, including sales order creation, RMA processing, responding to customer inquiries and management of the spares inventory. May participate in various customer-working groups.

Principal Duties and Responsibilities:

Assist in the administration of the Return Material Authorization (RMA) process for ATS products
- Assign customer RMA numbers for repair orders
- Generate Manufacturing Orders (MOs) for incoming RMAs
- Coordinate the receipt of purchase orders for repair costs, reviews and requests needed changes
- Generate Sales Orders and coordinate the shipment of RMAs back to the customer
Support the Returned Material Authorization (RMA) process as it applies to the return of faulty specialized parts, components and materials to/from outside suppliers and vendors/subcontractors. Maintain Original Equipment Manufacturer (OEM) records and coordinates RMA activities with the Procurement organization, as required
Assist in the processing of Parts Requests for customer repairs
Respond to customers on purchase order, shipping and RMA status inquiries
Assist in the shipment of consignment parts; maintenance of the proper level of spares in the Irvine spares pool; and internal audits of inventory levels.
Maintain section filing and other internal administrative requirements as requested
Create Bid sheets for RMA’s that are TDI

Job Specifications:

Minimum of two years’ experience in warehousing, customer support or sales administration. Must have competencies in basic Microsoft Office including Excel and Word. Previous technical support experience and/or related certificate preferred, but not required.

Compensation:

For individuals hired to work in California, Astronics Test Systems (ATS) is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience, as well as internal equity. A reasonable estimate of the range for this position is $62,000 - $66,000 / year.

Employment Eligibility Requirements:

An offer of employment is contingent on successfully passing a drug test and background check
Due to federal contract obligations, this position may involve access to items subject to U.S. export-control laws. Employment is contingent upon the employee’s authorization to access such items under applicable law. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.

Astronics Test Systems offers a competitive benefit package including:

Stay Healthy - Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity
Save for the Future - 401K & Employee Stock Purchase Plan
Find Balance - Employee Assistance Program & Wellness Program
Time for You - Generous Paid Time Off, Paid Holidays and Paid Parental Leave
Professional Growth - Tuition Reimbursement Program

Accommodation Request

Astronics Test Systems is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call: 407.381.6062. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

EOE Statement

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Apply Now

Refine Your Search

customer service representative ii jobs in orange county ca

Customer Support Representative 2 (ATS Irvine)

Customer Service Representative II (M-F 5:00am-1:30pm)

Service Delivery Representative II

Section Manager II, Customer Engagement

Retirement Plan Services Representative II

Customer Service Rep II

Correspondence Representative II (3811)

Correspondence Representative II

Customer Service Rep II

Customer Service Representative II

Customer Service Representative II

Mbr Contact Center Rep II

Customer Experience Manager II

Community Wellness Advocate II - Hybrid

Retention Specialist II

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