Top 8 Front desk agent Jobs in Orbisonia Pa

Front Desk Specialist-Dental
Broad Top Area Medical Center —Orbisonia, PA
- Full-time
- 18 years or older
- Dental office
- Customer service
- Paid jury duty
- Disability insurance
Quick Apply
7d
Front Desk Agent
Shaner Investments Hotel —Huntingdon, PA
- $14 an hour
- Part-time
- Hotel
- Entry level
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Patient Service/Front Desk Coordinator
MyEyeDr. —Shippensburg, PA
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
12d
Marine Front Desk & Customer Service Coordinator
Salvation Marine Services —Chambersburg, PA
- $22 - $30 an hour
- Email
- In person
- Dealership
- Computer literacy
- Administrative experience
- Paid time off
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Front Desk Clerk
PURE EVENTS LP —Entriken, PA
- Ability to walk for extended periods
- Ability to sit for extended periods
- 16+ years old
Quick Apply
Hotel Front Desk Clerk
Capital Hotels Investment Group —Shippensburg, PA
- $11 - $14 an hour
- Part-time
- Bilingual
- Hotel
- Communication skills
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Hotel Night Auditor "Part time"
Holiday Inn Express and Suites —Shippensburg, PA
- $14 - $15 an hour
- Part-time
- In person
- Hospitality
- Customer service
- Hotel
- Employee assistance program
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Hotel Night Auditor
Capital Hotels Investment Group —Shippensburg, PA
- $14 - $15 an hour
- Overnight shift
- Hotel
- Accounting
- In-person
Quick Apply
14d

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Front Desk Specialist-Dental
Broad Top Area Medical Center —Orbisonia, PA
Welcome patients and visitors in a professional manner to the medical office; answer inquiries or refer questions to other staff members.
Quick Apply
7d
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The Centers for Advanced Orthopaedics —Hagerstown, MD
The Front Office Receptionist is responsible for greeting, scheduling appointments and maintaining records and account in a Healthcare Management System.
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Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. Assist guests with selecting cakes, gifts, and party…
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front desk agent jobs near orbisonia pa

Front Desk Specialist-Dental

Broad Top Area Medical Center
Orbisonia, PA

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Paid jury duty
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Bereavement leave
Life insurance
Retirement plan
Paid sick time

Qualifications

Customer communication
Customer service
English
Dental terminology
Dental office experience
Medical terminology
Documentation review

Full Job Description

The purpose of this position is to coordinate all aspects of a patient’s visit to Broad Top Area Medical Center, Inc. with respect to front desk, medical records, referral duties, insurance validation, and prior authorizations as outlined in the guidelines which have been established by the Medical Director/Dental Director.

Receptionist/Scheduler Duties:

1. Welcome patients and visitors in a professional manner to the medical office; answer inquiries or refer questions to other staff members.

2. Schedule appointments for dentist and dental hygienists to optimize patient satisfaction, provider time, and most effective utilization of examining and treatment rooms.

3. Confirm appointments; schedule new patients; schedule call-backs and recall appointments; follow-up with no-show appointments.

4. Register patients, update demographic and insurance information within EHR, collect payments, and generate receipts.

5. Verify custodial authority for all patients under the age of 18.

6. Evaluate and update patient’s financial status for possible sliding fee eligibility; coordinate with SFS Coordinator.

7. Maintain and balance cash box daily; coordinate with finance department as instructed for end-of-day reporting.

8. Demonstrate the knowledge and skills necessary to provide assistance appropriate to the age of patients ranging from youth to geriatric related to dental care services.

9. Run and/or review monthly recall lists and other related reports to optimize scheduling and registration process.

10. Maintain reception area in neat and orderly condition, at all times.

11. Telephone management to regulate call volume, messages, and office coordination to support smooth operation of the front office.

Insurance Verification and Pre-Determinations:

Conduct insurance verifications to validate active insurance information, payor status, and related information necessary for all patients.

Initiate and complete pre-determinations/prior authorizations necessary based on patient treatment plan and healthcare provider recommendations; provide supporting documentation as necessary via EHR review and provider collaboration.

Document pre-determinations/prior authorizations within EHR; coordinate with healthcare provider if necessary for additional documentation or treatment recommendations.

Confirm pre-determinations/prior authorizations and schedule related care in timely fashion to ensure compliant with authorization and healthcare provider schedule.

Coordinate with billing staff to ensure accurate records and authorizations related to patient care to maximize reimbursement.

Run and/or review reports related to pre-determinations/prior authorizations to compliance.

Patient Referral Duties:

Receive patient or guardian authorization for needed referral. Provider will indicate time frame for referral. Coordinate with fellow staff for referral assistance if needed. Make referral for specialist consult or schedule appointment with ancillary department(s).

Interview patient or guardian for needed personal and billing data, transportation needs, and other relevant information pertaining to health care needs and financial aspects.

Complete referral forms as necessary; provides patient or guardian with all needed information and/or forms.

Log all referrals for quality review per dental practice workflows as monitored by Office Manager. Any referrals done by other staff members, must be logged and sent to referral office.

File referral correspondence in the appropriate section of the medical record chart, after dental provider review. Log receipt of all correspondence for referral completion and quality review.

Maintain knowledge on all current insurance policies a specialist or ancillary department will accept and participates with. Maintain appropriate files.

General Position Duties:

Demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients ranging from youth to geriatric.

Office coordination in conjunction with Office Manager to ensure efficient office functions including supplies, scheduling, and patient management.

Other related duties as assigned by the supervisor.

QUALIFICATIONS

1. High school diploma, post-high school education encouraged

2. Medical/dental office experience/skills

3. Excellent customer service skills

4. Knowledge of medical terminology and dental procedures and codes

5. Good communication skills with all levels of personnel; maintain professional code of conduct as outlined in employee handbook.

6. Knowledge of computers and general office equipment; experience with EHR specific to dental field of practice.

7. Experience with dental billing: pre-determinations/prior authorizations, insurance verification, dental billing and claim submission.

Broad Top Area Medical Center is an equal opportunity employer.

Job Type: Full-time

Benefits:

403(b)
Bereavement leave
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid jury duty
Paid sick time
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in orbisonia pa

Front Desk Specialist-Dental

Front Desk Agent

Patient Service/Front Desk Coordinator

Marine Front Desk & Customer Service Coordinator

Front Desk Clerk

Hotel Front Desk Clerk

Hotel Night Auditor "Part time"

Hotel Night Auditor

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