Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$32.03 - $39.06 Hourly
Department:
Department of County Human Services (DCHS)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
July 07, 2026
The Opportunity:
Greetings:
The Gateway Center is excited for you to bring your case management talents to our dynamic team that serves survivors of domestic and sexual violence . We welcome all interested applicants to apply.
The Youth and Family Services, Multnomah County Department of County Human Services (DCHS) invites applications to fill: One (1) Full Time Case Manager 2 located at the Gateway Center for Domestic and Sexual Violence, 10305 E Burnside St, Portland, OR 97216. This position is with a Hybrid schedule 40 hours/week Monday – Friday, 8:00 am. - 5:00 pm. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
The eligible list created from this recruitment may be used to fill future regular, limited duration, full or part time, temporary, or on-call positions within DCHS.
The position: The Housing Assessor Case Manager 2 provides case management services to address the housing needs of survivors of domestic and sexual violence. The Housing Assessment Case Manager will assess housing and shelter needs and match survivors to a variety of available shelter and housing services under the supervision of the manager of the Gateway Center for Domestic and Sexual Violence Services.
Primary responsibilities include:
A. Perform complex case management duties, including assessing/evaluating/documenting eligibility for housing services in accordance with local and programmatic standards and guidelines. Conduct intakes, including Safety Stabilization Assessment, explanation of eligibility requirements with program participants, and answer questions they may have. Conduct comprehensive needs assessment and a detailed and specific service plan with consumers to ensure an accurate understanding of how housing services will improve the consumer's safety and stability. Develop detailed housing plans with consumers and ensure proper releases of information are in place to provide a wide range of liaison functions with landlords and other housing partners. Ensure proper tracking of clients and assessments. Ensure that elements of service plan are in place, considering, coordinating and/or arranging services as needed to fully address assessed needs. Engage in problem resolution and/or facilitate other referrals to other agencies as needed. Work with other agencies and professionals as indicated.
B. Represent Gateway Center in coordinated access system for domestic and sexual violence programs. Submit client referrals for Resource Coordination Team (RCT) long-term housing considerations. Participate in RCT and other meeting and other activities that support collaboration with the entire domestic and sexual violence continuum. Have comprehensive knowledge of all available housing resources and ensure referrals to services meet all criteria.
C. Engage in housing stabilization activity for consumers who are receiving domestic and sexual violence advocacy services, including: supporting relocation to safe locations, or providing eviction prevention or rental assistance for their existing housing. Request payments and track appropriate documentation regarding client assistance distribution. Timely submit promissory notes to landlords. Timely submit payment requests according to the DCHS AP standards. Keep detailed records of all client assistance transactions. Prepare and provide monthly reports to the Gateway Center management team with details on activities and results.
D. Document all direct and indirect contact with consumers. Provide ongoing support and a point of contact for consumers related to their housing needs. Follow up with consumers to assess outcomes and additional needs. Perform other duties as assigned.
The successful candidate will demonstrate:
Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
Expertise in working with survivors of domestic and sexual violence
Experience working with other vulnerable and historically marginalized populations
Knowledge of trauma-informed support and culturally responsive practices
Ability to collaborate, build relationships to achieve positive work outcomes
Provide crisis intervention services.
Ability to foster teamwork and collaboration among staff; maintain confidentiality and HIPAA Compliance.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training: Equivalent to an Associate's degree from an accredited college or university with major course work in social science, behavioral science, or related field; AND
One (1) to four (4) years of experience working with survivors of domestic and sexual violence. (Equivalency 3-6 of qualifying training and/or experience)
Must pass a criminal background check (this step occurs after a job offer)
Must have a valid driver’s license
Preferred Qualifications: You do not need these skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates .
Understanding of housing resources in Multnomah County and experience assisting clients with housing solutions.
Preferred knowledge and expertise regarding service standards for clients experiencing domestic and sexual violence.
We acknowledge that experience and transferable skills can be obtained through traditional and nontraditional means, we encourage and support all candidates who believe they have the experience needed to apply.
Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation:
The Application Packet: Your completed application must include all of the following items to be considered:
1. A resume. Please attach your resume as a separate document. (As an internal candidate, you may choose to complete your Talent Profile in Workday instead of or in addition to attaching a resume, but a comprehensive Talent Profile is not required to apply for this position.)
2. A cover letter. Please attach your cover letter as a separate document. Please be clear and specific in the applicable sections of the online application/resume about how your background is relevant. This information must also be consistent with your response if applicable. Your cover letter should address:
Your experience working with clients experiencing domestic or sexual violence or sex trafficking and supporting access to housing resources.
How you collaborate with other service providers to ensure a client's needs are met.
Note for internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. -
We will not review attached files that are not your resume, your cover letter, or documentation that establishes your eligibility for veterans' preference. (The recruiter as listed on the job announcement must receive all required veterans’ preference documentation by the closing date of the recruitment.)
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
1. Initial review of minimum qualifications
2. Application materials review
3. Phone screen
4. Consideration of top candidates
5. Background and reference checks
Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.
ADDITIONAL INFORMATION:
Type of Position: This is a represented position and is eligible for overtime pay.
Benefits: Multnomah County offers a comprehensive Benefit package to all eligible employees. For more information about our benefit offerings, please visit: Employee Benefits.
Pay Equity: The county regularly reviews pay equity for our workforce. When setting pay we consider applicants’ education, experience, seniority, training, and tenure in relation to other employees performing a similar level of work.
ADDITIONAL DETAILS:
Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations
Work Location: Gateway Center for DSV Services, 10305 E Burnside, Portland OR 97216
Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Gary Miguel
Email:
[email protected]
Phone:
+1 (503) 3148943
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile:
6297 - Case Manager 2
