Top 10 Noc Jobs in Orlando, Fl

Senior Analyst, NOC
AssistRx —Orlando, FL
- $84,000 - $115,000 a year
- Weekends as needed
- Remote
- Background check
- Azure
- DevOps
- Disability insurance
- Health insurance
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Network Operations Center Supervisor - Overnight
Summit Broadband —Orlando, FL
- $60,000 - $70,000 a year
- Overnight shift
- Bachelor of Science
- Mid-level
- 8 years
Back Office Technician
Summit Broadband —Orlando, FL
- Full-time
- Pass drug screening
- Mid-level
- Office
AV Support Services Lead
Diversified —Orlando, FL
- $40 - $45 an hour
- Overtime
- Background check
- Clean driving record
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Quick Apply
Network Operations Center Tier 1 Shift Lead
MicroTech —Orlando, FL
- Full-time
- 5 years
- Analysis skills
- Team management
- Paid holidays
- Health insurance
Senior Network Systems Reliability Engineer
The Walt Disney Company (Corporate) —Lake Buena Vista, FL
- $135,200 - $190,300 a year
- Computer Science
- 5 years
- Finance
3d
Wireless Network Operations Center (WNOC) Lead
Computer World Services —Orlando, FL
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Senior level
Area Internet Services Manager Central Florida/Gulf Coast
Encore Global —Orlando, FL
- $67,440 - $87,670 a year
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
8d
Kaseya Subject Matter Expert (SME)
ProVal Technologies —Altamonte Springs, FL
- Full-time
- Hybrid work
- 3 years
- Scripting
- Senior level
- Health insurance
- Dental insurance

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noc jobs near orlando, fl

Senior Analyst, NOC

AssistRx -
Orlando, FL

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Job Details

Full-time
$84,000 - $115,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Jira
Azure
Cloud Logging
IT system monitoring
Incident management software
Research
IT infrastructure
Technical writing
Production monitoring
Web services
Cloud automation
Defect tracking tools
DevOps automation
Cross-functional collaboration
Cloud monitoring
Project stakeholder communication
Cross-functional communication
System performance monitoring

Full Job Description

The Senior Analyst, NOC at AssistRx is a core member of the Technical Operations team responsible for keeping the platform visible, healthy, and understood — for the engineering, product, and operations teams who build and run it, and for the clients and patients who depend on it. This role actively builds and maintains monitoring systems, acts as a community of practice partner to teams across the organization, and ensures operational intelligence reaches the right people at the right time. The ideal candidate brings technical depth in observability and infrastructure operations, communicates clearly across all levels, and continuously refines how AI-assisted tools are used as part of daily practice.

DUTIES AND RESPONSIBILITIES:

Monitoring, Triage & Incident Support

Own incident detection and first response for availability, performance, and health alerts across APIs, sites, databases, fax/SFTP/SMS services, and the platform services our teams support.
Investigate degradations and outages: identify scope, surface the right context, and support the teams responsible for resolution with clear, accurate information.
Document incidents as they unfold and produce post-incident summaries and root cause analyses (RCAs) that help the whole organization learn.

Monitoring & Observability Engineering

Create, tune, and maintain alerts that give teams the signal they need without the noise they don’t.
Build and refine synthetic probes for production and pre-production environments.
Develop dashboards that give internal teams and Strategic Account Management meaningful, actionable visibility into platform health.
Identify gaps in observability posture and propose solutions.

Automation

Develop and maintain automation runbooks to reduce manual toil.
Contribute to the CI/CD pipeline for operational automation.
Continuously evolve AI-assisted workflows as tooling and practices mature — not as a project, but as an ongoing practice.

Reporting & Communication

Produce monthly operational reports and platform availability metrics used by Strategic Account Management.
Track and update KPIs, SLA metrics, and compliance evidence (SOC 2).
Manage vendor action items including certificate renewals and compliance requirements, and communicate status clearly.
Share operational context and close feedback loops across teams, keeping the connection between monitoring, application support, and stakeholder communication tight.

Research & Investigation

Investigate failure patterns — SQL errors, API degradations, service disruptions — and document findings thoroughly.
Map dependencies when onboarding new systems to the NOC.
Stay ahead of technology changes affecting the stack and flag risks proactively.

Requirements

Required

Experience with cloud infrastructure; Azure experience required.
Hands-on experience with monitoring, logging, and observability platforms (Sumo Logic, Azure Monitor, OpsGenie, or comparable).
Ability to read and follow automation scripts (PowerShell, Python, or equivalent) — comfortable tracing logic and understanding what a script does, even without writing it from scratch.
Enough systems intuition to reason across layers — how an application talks to a database, how traffic flows through a network, how on-premises and cloud components interact. You won’t be an expert in everything, but you’ll understand how the pieces fit together.
Experience with web services and APIs, including diagnosing availability and performance issues.
Familiarity with Jira and Jira Service Management for operational workflow and ticket tracking.
Strong written and verbal communication skills; able to produce clear operational documentation and communicate effectively during incidents.
Demonstrated ability to work across multiple teams with shared ownership and clear accountability.

Preferred

Experience with CI/CD pipelines and operational automation in a cloud environment.
Familiarity with healthcare technology, specialty pharmacy, or regulated environments.
Experience with SOC 2 compliance evidence collection or similar compliance frameworks.
Comfort using and evolving AI-assisted workflows in an operational context.
Familiarity with SQL Server health monitoring or database observability fundamentals.
Background in DevOps or SecOps, or experience working closely alongside those disciplines.

COMPETENCIES:

Written & Oral Communication
Produces clear, accurate operational documentation including incident summaries, RCAs, and monthly reports. Communicates concisely and accurately during incidents and adjusts explanations for technical and non-technical audiences alike.
Analytical Thinking
Investigates systems with depth — not just resolving alerts but understanding what caused them and why. Connects patterns across incidents, platforms, and time to surface trends before they become problems.
Initiative
Proactively identifies gaps in monitoring coverage, aging alert configurations, and process improvement opportunities without waiting to be directed. Takes ownership of problems and follows through to resolution.
Adaptability
Continuously adjusts approach as technology, tooling, and team priorities evolve. Treats AI-assisted workflows as a living practice to refine continuously — not a capability to learn once and set aside.
Teamwork
Operates as one team across engineering, application support, account management, and operations. Assumes positive intent. Makes commitments and meets them. Shares knowledge, documents what is learned, and closes feedback loops across the organization.
Attention to Detail
Maintains accuracy across alert configurations, dashboard logic, runbook documentation, and operational reports. Identifies errors before they reach stakeholders or impact team partners.
Technical Skills
Continuously develops expertise in observability platforms, cloud infrastructure, scripting, and automation tooling. Shares knowledge with teammates and contributes to the team’s collective capability.
Ethics & Confidentiality
Handles platform and operational data with integrity. Upholds security and compliance obligations as genuine commitments.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequently required to sit and use standard office and computer equipment.
Occasionally required to stand or walk.
Work is performed in a professional office environment with moderate noise levels.
Occasional evening or weekend response may be required for on-call incident coverage.

Benefits

Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

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noc jobs in orlando, fl

Senior Analyst, NOC

Network Operations Center Supervisor - Overnight

Back Office Technician

AV Support Services Lead

Network Operations Center Tier 1 Shift Lead

Senior Network Systems Reliability Engineer

Wireless Network Operations Center (WNOC) Lead

Area Internet Services Manager Central Florida/Gulf Coast

Kaseya Subject Matter Expert (SME)

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