Top 137 Help desk Jobs in Orlando Fl

Desktop Support Technician
Aero Engineering Support Group, Inc. —Kissimmee, FL
- $35 - $43 an hour
- Full-time
- Background check
- Mid-level
- Windows
Quick Apply
2d
IT Support Technician
Quadra Group —Longwood, FL
- $58,200 - $87,300 a year
- Full-time
- Computer Science
- English
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
Help Desk Assistant, Crayola Experience
Crayola LLC —Orlando, FL
- Part-time
- English
- Ability to lift 50 pounds
- Children
- Health insurance
- 401(k)
Desktop Support Technician I
AmTrust Financial Services, Inc. —Maitland, FL
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
Helpdesk Technician
TLC ENGINEERING SOLUTIONS INC —Orlando, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
1d
IT Support Desk Technician - Level 1
Tech Rage IT —Longwood, FL
- From $19.50 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
IT Support Technician - Orlando, FL
ICR, Inc. —Orlando, FL
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
Information Technology Technician II
Florida Middle Bankruptcy Court —Orlando, FL
- $59,732 - $116,394 a year
- Mid-level
IT SYSTEMS SPECIALIST I
Phoenix Logistics, LLC —Orlando, FL
- Research
- Mid-level
- High school diploma or GED
Quick Apply
9d
IT Help Desk Technician
EssentialNet Solutions —Winter Springs, FL
- From $50,000 a year
- 8 hour shift
- Background check
- Computer science
- Management
- Health insurance
- Dental insurance
Quick Apply
14d
IT Service Desk Support Technician
Katmai —Orlando, FL
- $20.75 - $25.00 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- AD&D insurance
- Paid holidays
Quick Apply
7d
Junior System Administrator & Helpdesk Technician
Empire Management Group, Inc. —Kissimmee, FL
- Computer science
- Computer Science
- Office
Quick Apply
IT Support Specialist II
Frontline Insurance Managers Inc. —Lake Mary, FL
- Full-time
- Computer literacy
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
Tavistock US —Orlando, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Tier 1 Support Specialist
Full Sail University —Winter Park, FL
- Weekends as needed
- Computer literacy
- Office
- Windows
IT Support Engineer L1
Brenntag North America LLC —Orlando, FL
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply
Help Desk Engineer
Metova Federal —Orlando, FL
- Full-time
- Computer Science
- 5 years
- Research
- Wellness program
- Paid jury duty
Data Center Support Technician
Atlantic.Net —Orlando, FL
- $18 - $23 an hour
- Weekends as needed
- Mid-level
- 1 year
Quick Apply
Customer Success Support Coordinator
Miller Cooper —Winter Park, FL
- $60,000 - $65,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- US work authorization
Quick Apply

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help desk jobs near orlando fl

Desktop Support Technician

Aero Engineering Support Group, Inc. -
Kissimmee, FL

Quick Apply

Job Details

Full-time | Contract
$35 - $43 an hour
2 days ago

Qualifications

Associate's degree

Full Job Description

Company Description Aero Engineering Support Group, Inc. (AESG) specializes in test and repair solutions for a wide range of military and commercial avionics systems and components. The company supports accessories, circuit card assemblies, power supplies, inertial navigation systems, central air data computers, gyros, heads up displays, counter measurement equipment, radars, instruments, platform assemblies, and structural repairs. AESG focuses on providing innovative solutions and services that enable complete maintenance capabilities for its clients. The organization delivers high-quality, cost-effective test solutions and complex electronics repair support to customers around the world, offering opportunities to work with advanced technology in a mission-critical industry.

Role Description Key Responsibilities:

Image, configure, and deploy PCs using USB‑based tools and Microsoft Intune.
Troubleshoot and resolve basic to intermediate IT issues related to hardware, software, networks, and user accounts.
Use an IT ticketing system to log, track, and respond to support requests in a timely manner.
Communicate clearly with users over the phone, email, Microsoft Teams, and in person to understand issues and provide solutions.
Use remote desktop tools such as RDP and Splashtop to diagnose and resolve user issues.
Manage user accounts, permissions, and security groups within Microsoft Active Directory and Azure AD.
Handle device compliance, configuration profiles, and application deployment through Microsoft Intune.
Identify when issues should be escalated to senior IT staff, providing complete and accurate documentation.
Assist with onboarding and offboarding tasks including device setup, account creation, and access provisioning.
Maintain accurate inventory records of IT equipment and supplies.
Follow AESG IT policies, security standards, and procedures to ensure consistent and secure operations.
Associate degree in IT or equivalent professional experience.
Experience imaging and building PCs with both USB tools and Intune; knowledge of Autopilot is a bonus.
Basic to intermediate troubleshooting skills across hardware and software environments.
Prior experience using an IT ticketing system.
Strong interpersonal and communication skills; able to guide users through solutions via phone, email, Teams, and remote desktop software.
Working knowledge of Microsoft Active Directory, Azure AD, and Microsoft Intune.
Ability to prioritize tasks and work independently in a fast‑paced environment.

Preferred Qualifications:

Familiarity with Microsoft 365 administration.
Experience supporting Windows and mobile devices.
Understanding of networking basics (DNS, DHCP, VPN, Wi‑Fi troubleshooting).
Basic knowledge of cybersecurity best practices (password hygiene, device hardening, phishing awareness, endpoint protection).
Familiarity with Cisco Meraki network environments is a plus.
Relevant certifications (CompTIA A+, Network+, Microsoft certifications; security‑related certs such as Security+ are a plus).

Summary:

The IT Desktop Support Technician at AESG provides day‑to‑day technical support to end users, ensuring devices, applications, and systems operate effectively. AESG is actively progressing toward CMMC Level 2 compliance, and this role supports maintaining secure IT operations aligned with that goal. This position requires excellent customer service skills, strong technical troubleshooting abilities, and the judgment to escalate issues appropriately. The technician will help maintain reliable IT resources and deliver a positive user experience.

Pay: $35.00 - $43.00 per hour

Application Question(s):

Associates/bachelor's degree or equivalent work experience with a proven track record of achieving IT related results.

Education:

Associate (Required)

Experience:

IT Desktop Support Technician: 2 years (Required)

Work Location: In person

Quick Apply

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help desk jobs in orlando fl

Desktop Support Technician

IT Support Technician

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Desktop Support Technician I

Helpdesk Technician

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Junior System Administrator & Helpdesk Technician

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Tier 1 Support Specialist

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Help Desk Engineer

Data Center Support Technician

Customer Success Support Coordinator

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