Top 32 Sr director of client services Jobs in Ormond Beach Fl

Sr Director of Client Services
Lyra Technology Group —Daytona Beach, FL
- $110,000 - $125,000 a year
- Azure
- 5 years
- HIPAA
Quick Apply
Director of National Strategic Client Services- Employee Benefits
Insurance Office of America, Inc. —Daytona Beach, FL
- $195,000 - $215,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Health insurance
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4h
Site Supervisor
You Thrive Florida —Daytona Beach, FL
- $53,560 - $59,800 a year
- Online Application
- Background check
- Classroom
- Experience working with individuals with disabilities
- Paid holidays
- Disability insurance
Director/Senior Director, Clinical Research Volunteer/Participant Recruitment & Engagement
Fortrea —Daytona Beach, FL
- Full-time
- Master's degree
- Continuous improvement
- Experience equivalent to degree accepted
10d
Senior Sales Manager
Hilton Daytona Beach —Daytona Beach, FL
- Full-time
- Marketing
- Ability to walk for extended periods
- Hotel
- Health insurance
- Dental insurance
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Senior Sales Manager Hilton Daytona Beach
Crestview Management, LLC —Daytona Beach, FL
- Marketing
- Ability to walk for extended periods
- High school diploma or GED
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Portfolio CAM (Licensed Community Association Manager)
Premier Association Management LLC —Daytona Beach, FL
- $65,000 - $70,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
1d
Estimator Wastewater
PC Construction —Palm Coast, FL
- $75,000 - $140,000 a year
- Full-time
- Remote
- 5 years
- Contracts
- In-person
- Profit sharing
Commercial Real Estate Manager (Banking)
Intracoastal Bank —Daytona Beach, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
- Profit sharing
- Paid holidays
Quick Apply
Sr Manager, Laboratory (Lab)
DAVITA —DeLand, FL
- Full-time
- Microsoft Outlook
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Certified Dietary Manager
Aramark —Daytona Beach, FL
- Mid-level
- Residential
- Bachelor's degree
Substitute
You Thrive Florida —DeLand, FL
- $15.25 an hour
- Background check
- Classroom
- Serving
Home Health Physical Therapist Assistant
Centerwell —Daytona Beach, FL
- $64,000 - $87,500 a year
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Paid parental leave
- Paid holidays

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Sr Director of Client Services
Lyra Technology Group —Daytona Beach, FL
Serve as a credible voice in technical discussions without being the engineer in the room, with working knowledge of endpoint protection, identity and access…
$110,000 - $125,000 a year
Quick Apply
Executive Director of Partnerships
AdventHealth Orlando Support —Maitland, FL
Ability to manage, coach and develop dynamic team members driving for results including meeting and exceeding marketing volume budgets.
$110,702.15 - $205,911.28 a year

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ADMINISTRATIVE ASSISTANT - PUBLIC WORKS
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Provide support for the reception desk. Attention to detail: ensuring accuracy in data entry, catching formatting errors and missing information.
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Director, Inclusive Culture- Strategic Partnerships & Programs
Nationwide —Columbus, OH
Strong capabilities in strategic planning, program and event design, execution, and evaluation, including the use of metrics, dashboards, and ROI analysis.

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Sr Director of Client Services

Lyra Technology Group
Daytona Beach, FL

Quick Apply

Job Details

$110,000 - $125,000 a year

Qualifications

Roadmap creation (System development task)
Endpoint Security
ConnectWise
CMMC
Managing customer accounts
Operational analysis
Customer relationship building
Azure
Customer retention strategy
5 years
Upselling
In-person customer service
Opportunity Management
Prioritizing technology investments (IT roadmap design and development)
SOC 2
HIPAA
Process improvement
Account development
Public Cloud
Network infrastructure
ROI
Information security compliance
Cross-selling
Key Performance Indicators
Analysis skills
B2B business model
Cost analysis
Computer hardware
Increasing sales revenue
Risk management

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Lyra Technology Group is seeking a Sr Director of Client Services for one of their operating companies. The Sr Director of Client Services is the post-sale owner of client retention and revenue expansion, where client value means the measurable return a client gets not just from their technology investment but from the partnership itself. That value lives in how effectively the MSP translates a client's business goals, risk tolerance, and operational challenges into technology decisions that move them forward. This role blends technical fluency with executive-level relationship management: the person in this seat earns the trust of clients as a strategic advisor, runs a disciplined roadmap and business review motion, and converts that trust into measurable NRR growth. Unlike a traditional account manager, this is not a coordination or escalation role. Unlike a salesperson, the lever is not prospecting; it is deepening the value clients already receive and identifying what they should be investing in next. Beyond their own book of business, the Sr Director of Client Services owns the processes and standards that make client success repeatable: building them where they do not exist and improving them where they do.

About Vann Data...

Vann Data is a Florida-based managed service provider that has served the IT industry since 1978, offering businesses a full outsourced IT department so they can focus on running their operations rather than managing tech in-house. Their core services span IT support, network infrastructure and security, cloud services, managed services, and business continuity/disaster recovery, along with network and desktop support, hardware and software licensing, and computer repair. What sets them apart is their approach to client relationships — combining deep-dive network auditing with a thorough understanding of each client's business objectives to build technology strategic roadmaps, functioning less like a vendor and more like a strategic advisor.

You will own…

Client Relationships and Advisory Presence

Serve as the face of the company for client value: the person clients call when they want to think through a business challenge, not just a technology problem.
Build and sustain trusted advisor relationships with client executives and key stakeholders, maintaining an active in-person presence including regular on-site visits and travel as needed.
Stay current on the industries, compliance environments, and business pressures your clients operate in, so your recommendations are grounded in their reality, not generic best practice.
Maintain a clear view of client health across your book: flag at-risk accounts early, develop recovery plans, and escalate where needed.

Technology Fluency and Recommendations

Translate technology recommendations into business terms: quantify risk, articulate ROI, and connect infrastructure decisions to client outcomes rather than specs.
Serve as a credible voice in technical discussions without being the engineer in the room, with working knowledge of endpoint protection, identity and access management, backup and disaster recovery, Microsoft 365 and Azure, network infrastructure, compliance frameworks such as HIPAA, CMMC, SOC 2, and CIS Controls, and cybersecurity insurance requirements.
Lead hardware lifecycle conversations with clients, including refresh planning, end-of-life risk, and the real cost of deferring investment.

Retention and Growth

Own net revenue retention for an assigned book of business, including renewals, expansion, and churn prevention.
Run a disciplined business review cadence with every client, focused on forward-looking strategy rather than operational recaps, and build technology roadmaps that align client business goals with a prioritized plan for the next 12 to 36 months.
Identify upsell and cross-sell opportunities through proactive roadmap and planning conversations, not reactive quoting, and maintain a pipeline that gives the delivery team a consistent backlog to pull from.

Practice Development

Translate how client success should work into documented standards, repeatable cadences, and tracking systems that hold the team accountable and scale with the business.
Improve how accounts are segmented, how reviews are structured, how health is measured, and how risk is flagged.
Track KPIs including QBR completion, upsell pipeline, expansion results, churn, and client health scores, and provide regular feedback to leadership on trends, service gaps, and opportunities.

Our ideal Sr Director of Client Services has the following qualifications:

5+ years of experience in account management, client success, or a comparable B2B client-facing role, with at least some of that experience in an MSP or IT services.
Demonstrated track record of owning and growing a book of business: retaining clients, expanding revenue, and managing renewals with accountability for outcomes.
Ability to hold strategic, forward-looking conversations with C-suite and executive stakeholders, not just operational or service conversations.
Comfortable leading upsell discussions that are advisory in nature: the goal is to recommend what genuinely fits, not to push transactions.
Experience building or improving operational processes within a team or department: translating how work gets done into documented standards, establishing systems that ensure consistency, and defining the metrics that measure whether it is working.
Working knowledge of technology roadmapping, business reviews, and white space analysis. Direct experience with tools like ScalePad Lifecycle Insights, MyITProcess or similar is a plus.
Proficiency with HubSpot or comparable CRM. ConnectWise or PSA experience preferred.
Strong organizational discipline across a multi-client portfolio: you manage cadences, follow through consistently, and do not drop details.
A proactive disposition: you identify risk before it becomes churn and find opportunity before clients ask.

The targeted base compensation for this role is $110,000-$125,000 with variable compensation tied to net revenue retention and expansion performance. This role operates out of Daytona, FL in a hybrid model and includes regular in-person client meetings.

If you are a post-sale leader who builds trust face to face, knows how to turn client relationships into long-term partnerships, and wants to build something, not just manage it, we would like to talk.

Quick Apply

Refine Your Search

sr director of client services jobs in ormond beach fl

Sr Director of Client Services

Director of National Strategic Client Services- Employee Benefits

Site Supervisor

Director/Senior Director, Clinical Research Volunteer/Participant Recruitment & Engagement

Senior Sales Manager

Senior Sales Manager Hilton Daytona Beach

Portfolio CAM (Licensed Community Association Manager)

Estimator Wastewater

Commercial Real Estate Manager (Banking)

Sr Manager, Laboratory (Lab)

Certified Dietary Manager

Substitute

Home Health Physical Therapist Assistant

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I want to receive the latest job alert for sr director of client services in ormond beach fl

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