Top 86 Service representative Jobs in Ottumwa Ia

Patient Access Customer Service Representative
R1 RCM, Inc. —Ottumwa, IA
- $14.50 - $18.99 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
2d
Customer Sales & Service Representative I, Front Counter
Mediacom Communications Corporation —Ottumwa, IA
- $15.75 - $17.25 an hour
- Overtime
- High school diploma or GED
- Driver's License
- Travel
- Wellness program
- Paid holidays
Clinic Registration & Scheduling Representative
Jefferson County Health Center —Fairfield, IA
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
13d
Iowa Sales Representative
Money Handling Machines Inc. —Iowa
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Warranty Representative
Musco Sports Lighting —Oskaloosa, IA
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
10d
Customer Service Representative
Interpower Corporation —Oskaloosa, IA
- $16.50 an hour
- Email
- Microsoft Word
- Background check
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Iowa
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Bloomfield, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Area Sales Representative
Breakthrough Financial —Iowa
- $80,000 - $140,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- US work authorization
- Flexible schedule
Quick Apply
9d
Outside Sales Representative
Platinum Supplemental Insurance —Ottumwa, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Bloomfield, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative
Platinum Supplemental Insurance —Iowa
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Fairfield, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative
Platinum Supplemental Insurance —Oskaloosa, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
ER Registration Representative - Weekend Option
Jefferson County Health Center —Fairfield, IA
- Weekends as needed
- Microsoft Excel
- High school diploma or GED
- ER
13d
Customer Service Representative - State Farm Agent Team Member
Shawn Mccarty - State Farm Agent —Fairfield, IA
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative—Oskaloosa, IA
Interpower —Oskaloosa, IA
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- 401(k) matching
Entry Level Sales Representative
Andrew Meier Inc. —Ottumwa, IA
- $75,000 - $90,000 a year
- Weekends as needed
- Computer literacy
- Bachelor's degree
- 4 years
- Flexible schedule
Quick Apply
Client Service Representative at Ottumwa Family Animal Care
Heartland Veterinary Partners —Ottumwa, IA
- $13.00 - $13.50 an hour
- Weekends as needed
- OSHA
- Word processing
- High school diploma or GED
- Health insurance
- Dental insurance
Sales Representative/ Cellar Operator
NoCoast Beer Co. —Ottumwa, IA
- Full-time
- Background check
- Clean driving record
- Sales
- 401(k)
- Life insurance
Quick Apply

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Patient Access Customer Service Representative

R1 RCM, Inc. -
Ottumwa, IA

Apply Now

Job Details

Full-time
$14.50 - $18.99 an hour
2 days ago

Qualifications

Collaborate with healthcare professionals
In-person patient registration
Health insurance co-pays
Patient question and concern management
Phone communication
Emotional support for clients
In-person customer service
Health insurance customer support
High school diploma or GED
Emotional support for patients
Task prioritization
Emotional safety support
Data verification
Computer skills
Cost estimates
Data collection
Phone call management
Patient data collection
Communication skills
Entry level

Full Job Description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Patient Access Customer Service Representative

On-Site – Ottumwa, IA | LifePoint Ottumwa Regional Medical Center
Schedule: Wednesday, 6pm - 12am | Thursday & Friday, 6pm - 6am | Alternating Weekends

Are you passionate about helping people during critical moments while building a career in healthcare customer service ? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient Access Representative you will be the first point of contact for patients , ensuring they receive fast, compassionate, and accurate access to care .

This is more than registration — it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.

What You’ll Do:

Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast-paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed

Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable

Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.

What We’re Looking For:

Exceptional customer service experience, communication and interpersonal skills
Strong composure and professionalism in a fast-paced environment
Ability to multitask and prioritize quickly with high attention to detail
Comfortable with shifting priorities based on patient needs
Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required)
High School Diploma or GED
Ability to pass background check, drug test, and meet vaccination requirements

What You’ll Gain:

Experience in healthcare administration & patient access

Exposure to revenue cycle, insurance processes, and hospital operations

Opportunity for growth within R1

A team environment focused on innovation, collaboration, and patient experience

Meaningful work supporting patients during urgent and emotional moments

Why You’ll Love This Job:

Make a Real Difference : Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced, Never Boring : You’ll move between systems, phone calls, and in‑person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.

Supportive Team Environment : We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.

For this US-based position, the base pay range is $14.50 - $18.99 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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Refine Your Search

service representative jobs in ottumwa ia

Patient Access Customer Service Representative

Customer Sales & Service Representative I, Front Counter

Clinic Registration & Scheduling Representative

Iowa Sales Representative

Warranty Representative

Customer Service Representative

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative (No Sales Experience Necessary)

Area Sales Representative

Outside Sales Representative

Outside Sales Representative (Training Provided)

Outside Sales Representative

Outside Sales Representative (Training Provided)

Outside Sales Representative

ER Registration Representative - Weekend Option

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative—Oskaloosa, IA

Entry Level Sales Representative

Client Service Representative at Ottumwa Family Animal Care

Sales Representative/ Cellar Operator

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