Top 431 Office support Jobs in Ouray, Co

Full Time Call Center/Guest Services/Admin Position
Twin Peaks Lodge & Hot Springs —Ouray, CO
- $17 - $25 an hour
- Weekends as needed
- Spanish
- Google Workspace
- Computer literacy
- Employee discount
Quick Apply
4d
Reservations & Guest Services Coordinator
Lodging In Telluride —Telluride, CO
- $23 - $27 an hour
- Part-time
- Sales
- Organizational skills
- Contracts
- Health insurance
- 401(k)
Quick Apply
Office Assistant
TelluRides —Ridgway, CO
- From $22 an hour
- Part-time
- Customer service
- Office
- Administrative experience
- Paid time off
- Professional development assistance
Quick Apply
Medical Assistant Apprentice - Registration of Interest
Telluride Regional Medical Center —Telluride, CO
- $22 - $23 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Vital signs
Quick Apply
Community Resource Officer
City of Ouray —Ouray, CO
- $70,000 - $76,000 a year
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Retirement plan
Quick Apply
10d
Life Insurance Associate
Edion Staffing Agency —Colorado
- $137,500 - $212,000 a year
- Contract
- Mid-level
- Analysis skills
- US work authorization
- Flexible schedule
- Life insurance
Quick Apply
6d
Outside Sales Representative
Richards Building Supply —Colorado
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Residential
- AD&D insurance
- Paid holidays
Quick Apply
Sales and Business Development Representative
Paint Sundries Solutions —Colorado
- $70,000 - $90,000 a year
- Overnight shift
- Background check
- Merchandising
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Produce Clerk
The Village Market —Telluride, CO
- From $21 an hour
- Part-time
- In person
- Customer service
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Universal Banker I, II, III, or IV
ANB Bank —Telluride, CO
- $23.50 - $36.50 an hour
- Full-time
- Spanish
- No experience needed
- Entry level
- Profit sharing
- Health savings account
5d
Water Damage Restoration Project Manager (must have WRT + AMRT)
Belmont Clean + Restore —Colorado
- $100,000 - $120,000 a year
- Email
- Background check
- Sales
- Customer service
- Paid training
- Health insurance
Quick Apply
Traumatic Brain Injury (TBI)
Matrix Providers —Colorado
- Psychiatry
- Mid-level
- Neurology
Quick Apply
Omni Ambassador - IL, CO, or MN | Bilingual in Spanish
Ria Money Transfer (Dandelion) —Colorado
- $16.90 - $25.00 an hour
- Full-time
- Spanish
- Office
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply
12h
FIRE SPRINKLER & FIRE ALARM SERVICE / INSPECTION TECHNICIAN – WESTERN COLORADO
Denver Fire Alarm —Colorado
- $22 - $45 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Field Service Technician - III
BESS Service Technology Corporation (BEST) —Colorado
- $22 - $28 an hour
- Part-time
- Mid-level
- Forklift
- 3 years
- Referral program
Quick Apply
1d
Sr Account Manager, Infusion Delivery Solutions - West
Fresenius Kabi —Colorado
- $90,000 - $110,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Wellness program
- Health insurance
Quick Apply
Commercial Restoration Sales Executive
CJ Restoration —Colorado
- $150,000 - $1,000,000 a year
- Full-time
- Background check
- 11+ years
- Mid-level
- Flexible schedule
Quick Apply
CDL A Truck Driver-Midwest Regional/OTR
Xtreme Trucking, LLC —Colorado
- $0.65 - $0.72 per mile
- Owner-operator
- CDL A
- Mid-level
- Passenger ride along program
- Disability insurance
Quick Apply
CATV Broadband Fiber Product Regional Sales - Distribution - Western USA
MULTILINK INC —Colorado
- $70,000 - $300,000 a year
- Full-time
- Remote
- Up to 50% travel
- Marketing
- 5 years
- Health savings account
- Health insurance
Quick Apply
1d
In-Home Traveler Physician Full Time
Signify Health —Colorado
- $125 an hour
- Full-time
- Remote
- Medicine
- Mid-level
- Residential
- Continuing education credits
- Health insurance
Quick Apply
8d

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Full Time Call Center/Guest Services/Admin Position

Twin Peaks Lodge & Hot Springs -
Ouray, CO

Quick Apply

Job Details

Full-time
$17 - $25 an hour
4 days ago

Benefits

Employee discount

Qualifications

Computer operation
Confidential information handling
Phone communication
Computer literacy
In-person customer service
Typing
Office phone management
Quality data entry
Customer data entry

Full Job Description

TWIN PEAKS LODGEHOT SPRINGS

ReservationsCall Center Agent

Company: Alpenglow Properties Ouray, Inc. dba Twin Peaks LodgeHot Springs | Location: Ouray, Colorado

Department: Reservations/Administration | Reports To: Assistant General Manager and Operations Manager

POSITION SUMMARY
The ReservationsCall Center Agent assists guests with hotel room reservations, spa appointments, ATV rentals, and
general questions about Twin Peaks LodgeHot Springs and its services. This position requires excellent customer
service, strong attention to detail, and the ability to manage several reservation systems while communicating
professionally by telephone, email, and electronic messaging.
The position also performs general administrative duties and provides support to hotel management and other
departments as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Answer incoming telephone calls promptly and professionally.
Assist guests with hotel room availability, rates, packages, policies, amenities, and reservation requirements.
Create, modify, confirm, and cancel hotel room reservations.
Schedule, modify, and cancel spa appointments.
Create and manage ATV rental reservations, including explaining rental requirements, availability, policies, and

check-in procedures.

Process reservation deposits and payments accurately.
Send reservation confirmations, receipts, waivers, and other required information to guests.
Review reservation details for accuracy, including guest names, dates, room types, rates, special requests, and

payment information.

Respond to guest questions by telephone, email, text messaging, and other approved communication platforms.
Explain cancellation policies, resort fees, check-in and check-out procedures, hot springs access, and other property

policies.

Promote available hotel accommodations, spa services, ATV rentals, and other property amenities when appropriate.
Document guest requests, concerns, and important reservation information in the appropriate system.
Communicate special requests and operational information to the front desk, spa, housekeeping, maintenance, and

other departments.

Maintain guest confidentiality and protect payment and personal information.
Assist with guest follow-up, reservation reports, data entry, filing, scanning, and document organization.
Prepare spreadsheets, correspondence, reports, and other administrative documents as assigned.
Assist management with group reservations, room blocks, contracts, payment tracking, and other administrative

projects.

Monitor upcoming reservations for missing information, payment requirements, waivers, or special instructions.
Help resolve guest concerns professionally and refer complex situations to management when necessary.
Maintain a clean, organized, and professional work area.
Follow all company policies, procedures, and customer-service standards.
Perform additional administrative and operational duties as assigned.

TWIN PEAKS LODGEHOT SPRINGS
ReservationsCall Center Agent | Job Description Page 2

SCHEDULE REQUIREMENTS
This position requires a flexible schedule based on business needs.

Evening shifts ending as late as 9:00 p.m. will be required.
Weekend availability is required.
Holiday availability may be required.
Scheduled hours and days may vary depending on occupancy, reservation volume, and operational needs.
Reliable and punctual attendance is an essential function of the position.

REQUIRED QUALIFICATIONS

Excellent telephone etiquette and customer-service skills.
Strong verbal and written communication skills.
Ability to communicate calmly and professionally with guests.
Strong computer, typing, data-entry, and organizational skills.
Ability to learn and use multiple reservation and scheduling systems.
Ability to manage several tasks and reservation requests at the same time.
Strong attention to detail and commitment to accuracy.
Ability to handle confidential guest and company information appropriately.
Ability to work independently and as part of a team.
Ability to work evenings, weekends, and holidays as scheduled.
Reliable transportation and dependable attendance.

PREFERRED QUALIFICATIONS

Previous hotel, reservations, call center, front desk, spa, rental, or customer-service experience.
Experience with hotel property-management or online booking systems.
Experience processing payments and handling guest billing questions.
Experience with Microsoft Office, Google Workspace, email, and spreadsheets.
Knowledge of Ouray and the surrounding area.
Bilingual English/Spanish skills are helpful but not required.

PHYSICAL REQUIREMENTS

Ability to remain seated and work at a computer for extended periods.
Ability to use a telephone, headset, keyboard, and other office equipment.
Ability to communicate clearly by telephone and in person.
Ability to occasionally stand, walk, bend, reach, and lift office materials weighing up to 25 pounds.
Reasonable accommodations may be provided to qualified individuals with disabilities.

PROFESSIONAL EXPECTATIONS
The ReservationsCall Center Agent is expected to be dependable, courteous, accurate, and professional. Employees
must follow company policies, protect guest information, communicate effectively with other departments, and provide
every caller with knowledgeable and helpful service.

This job description is not intended to contain a complete list of every responsibility or duty assigned to the position.
Responsibilities may be modified or expanded based on business and operational needs.
Alpenglow Properties Ouray, Inc. dba Twin Peaks LodgeHot Springs is an equal-opportunity employer.

Quick Apply

Refine Your Search

office support jobs in ouray, co

Full Time Call Center/Guest Services/Admin Position

Reservations & Guest Services Coordinator

Office Assistant

Medical Assistant Apprentice - Registration of Interest

Community Resource Officer

Life Insurance Associate

Outside Sales Representative

Sales and Business Development Representative

Produce Clerk

Universal Banker I, II, III, or IV

Water Damage Restoration Project Manager (must have WRT + AMRT)

Traumatic Brain Injury (TBI)

Omni Ambassador - IL, CO, or MN | Bilingual in Spanish

FIRE SPRINKLER & FIRE ALARM SERVICE / INSPECTION TECHNICIAN – WESTERN COLORADO

Field Service Technician - III

Sr Account Manager, Infusion Delivery Solutions - West

Commercial Restoration Sales Executive

CDL A Truck Driver-Midwest Regional/OTR

CATV Broadband Fiber Product Regional Sales - Distribution - Western USA

In-Home Traveler Physician Full Time

I want to receive the latest job alert for office support in ouray, co

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