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Receptionist

Tulsa County -
Tulsa, OK

Apply Now

Job Details

Full-time
$15.50 an hour

Qualifications

Computer operation
Basic math
Filing
High school diploma or GED
Customer engagement
Typing
Clerical experience
Office record organization

Full Job Description

Organization

Alternative Court Program

Pay

$15.50

Pay Frequency

Hourly

Full Time / Part Time

Full time

Job Summary

DEFINITION
Under general supervision, receives visitors and callers, provides information and performs various clerical duties for the Alternative Court Programs by performing the following duties.

Job Description

ESSENTIAL JOB FUNCTIONS

Receive visitors and caller; determine nature of business and supplies information, as authorized; direct individual to proper person through the use of Microsoft Teams and text messaging. Answer incoming telephone calls and refer to proper individual, take messages or handle in the most appropriate manner. Receive, sort, stamp and distribute mail. Will receive, and sign for, if necessary, all incoming mail via USPS, FedEx, UPS, etc., and notifying appropriate staff of items. Will assist staff with copying needs, mailings, filing, etc., as requested. Primary individual responsible for maintaining the appearance the office/conference rooms/kitchen/common hallway, etc. The receptionist will be responsible to completing critical data entry daily utilizing a Salesforce platform. Type correspondence, reports and other material for staff. Perform other duties as assigned.

Additional Job Description

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES

Skill in receiving visitors; in maintaining records and files; in personal computer; and in typing. Knowledge of departmental policies and procedures; of regulations; and of services provided.

Ability to understand and follow oral and written instructions; to exercise tact, patience and courtesy in dealing with others; to speak clearly, distinctly and in a pleasing tone; to detect clerical errors; and to cooperate and work with others.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Education equivalent to graduation from a standard four-year high school, supplemented by a course in typing, and over one year work experience as receptionist or related work. Prior experience working within the justice system, working knowledge of computer systems, and a welcoming demeanor aligned with proper customer service engagement.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Location

Alternative Court Program (TCACP)

Apply Now

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