The Clinical Research Coordinator (CRC) is a specialized research professional working with, and under the direction of the clinical Principal Investigator (PI) on multiple ongoing research studies. Utilizing Good Clinical Practice, the Clinical Research Coordinator ensures assigned studies are conducted in accordance with Food and Drug Administration (FDA), Office for Human Research Protections (OHRP), local regulations; Institutional Review Board Approvals, and Memorial Healthcare policies and procedures. While the Principal Investigator is ultimately responsible for the clinical trial, the CRC is responsible for providing knowledgeable information regarding each research protocol to Memorial Healthcare staff; evaluating the eligibility of potential candidates for research studies; assisting in the informed consent process; monitoring research study compliance; collecting and submitting data; coordinating required study procedures to meet protocol requirements and data management. Additionally, this position will provide support for improved practice and patient outcomes as well as collaborations with other healthcare professionals to provide care, health promotion and education. Strive for superior performance by consistently providing a product or service to leadership and staff recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates an understanding of patient and family-centered care.
- Ensures human subject protections via diligence in research participant screening, recruitment, consenting, enrollment, randomization, monitoring of treatment, and follow-up procedures, ongoing risk assessment related to research interventions and protocol activities.
- Ensures ongoing research informed consent, addresses participant questions throughout study participation, and supports their goal for participating or terminating study participation.
- Coordinates research activities to minimize participant risk and ensure participant safety.
- Distributes study article (drugs, devices), and maintains study article accountability documentation.
- Provides patient education and medical information to study patients to ensure understanding of proper medication dosage, administration and disease treatment.
- Prepares, processes and ships biological samples per study protocols and International Air Transport Association (IATA) requirements.
- Ensures appropriate credentialing and training of the Memorial Healthcare staff as it relates to research and protocol requirements.
- Ensures scientific integrity of data and maintains participant privacy, confidentiality, and safety of patients enrolled in clinical trials.
- Develops source documentation forms and tools per study protocol requirements.
- Documents all study-related procedures/events via electronic data capture systems, case report forms, etc.
- Communicates effectively with research participants and their families, the research team, principal investigators, external study sponsors, primary care providers (e.g., clinical nurses, physicians, etc.), ancillary staff and the IRB to ensure protocol adherence, participant safety and regulatory compliance.
- Participates in study site activation activities, including regulatory documentation, training of research team and impacted departments.
- Participates in clinical study planning for Investigator Initiated Trials, Sponsored Research Agreements.
- Prepares and conducts training activities for assigned trials. Number of trials depends on phase, number of enrolled subjects and complexity of study.
- Assists with internal and external site audits.
- Supports regulatory efforts in the maintenance of regulatory documents in accordance with Memorial Healthcare Standards of Practice and applicable regulations.
- Assists in the maintenance of clinicaltrials.gov information for Investigator Initiated Trials and Sponsored Research Agreements.
- Promotes research revenue cycle best practices through the communication of protocol coverage as outline in study’s Medicare Coverage Analysis (modifier codes, and secondary diagnosis etc.).
- Maintains accurate documentation of study stipend and reimburse per study protocol informed consent and budget.
- Acts as a liaison between site, investigators, principal investigator, Memorial Healthcare, IRBs and study sponsors.
- Creates study related reports as requested.
- Participates in meetings and provides information regarding applicable clinical trials.
- Participates in continuing education activities related to research to improve knowledge for job performance.
- Ensures compliance with research protocols by providing ongoing quality control audits.
- Participates with the PI and study team to identify and prioritize the development of systems and infrastructure to maintain research quality and compliance.
- Maintains IATA, Good Clinical Practice and other certifications as required.
- Occasional travel to satellite sites and to attend sponsor study training meetings as required
- Performs other duties as assigned.
1. Bachelor’s degree in a scientific, health related, or business administration program preferred. At a minimum, a candidate must have a Bachelor’s degree with recent experience in a clinical setting.
- Minimum 2 year prior clinical experience or equivalent clinical trial experience.
- 1-2 year experience with research related activities with clinical practice, ICH guidelines, FDA and OHRP regulations, IND, SAE reporting, and protection of human research participant standards, regulations and laws preferred.
- MS Word, Excel, Outlook, EMR experience required.
- Clinical Research Certification CCRC/CCRP preferred, but not required.
These physical requirements are not exhaustive and additional job-related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements.
- Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs.
- Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet.
- Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout hospital; access patients/families including areas confined by space and/or equipment.
- Speaking/Hearing: Ability to give and receive information through speaking and listening skills.
- Able to navigate computer systems and enter data into database.
- Use of Microsoft Office Products
- Computer and basic office equipment proficiency required.
- Motivated “self-starter” with ability to exercise initiative.
- Detailed oriented with strong written and verbal communication skills.
- Able to problem solve. Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully.
- Analytical, prioritization and planning of work activities.
- Adapts for changing conditions.
- Ability to manage multiple priorities.
- Can apply effective interpersonal skills to provide service. Comfortable working in a team environment as well as independently.
- Adapts to changes in the work environment.
