Top 31 Customer service manager Jobs in Oxnard, Ca

Order Desk Supervisor
Pindler —Moorpark, CA
- $27 - $30 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Continuous improvement
- Profit sharing
- Paid holidays
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Manager, Customer Service
Hygiena LLC —Camarillo, CA
- Up to $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
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Customer Service & Sales Support Supervisor
SaniSure LLC —Camarillo, CA
- $70,000 - $90,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
Customer Service & Dispatch Manager
TriCounty Services —Ventura, CA
- From $58,240 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
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12d
Service Manager
Lanspeed —Camarillo, CA
- $60,000 - $120,000 a year
- Full-time
- Hybrid work
- Senior level
- Communication skills
- Health insurance
- Dental insurance
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Branch Operations Supervisor - Commercial Lines
Insurance Office of America, Inc. —Port Hueneme, CA
- $95,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
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Entry Level Assistant Manager
Team Teleta —Thousand Oaks, CA
- $900 - $1,400 a week
- Full-time
- Marketing
- High school diploma or GED
- Mentoring
- Travel reimbursement
- Paid training
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Manager, Global Services & Support
Hygiena LLC —Camarillo, CA
- $140,000 - $150,000 a year
- Full-time
- 5 years
- Engineering
- Analysis skills
- Profit sharing
- Health savings account
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Membership Manager
Gold's Gym - SoCal —Simi Valley, CA
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Amazon.com Services LLC - A57 —Malibu, CA
- $20 an hour
- Part-time
- 18 years or older
- Mid-level
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
3d
Director, Customer Success
Dwyer Instruments Inc —Simi Valley, CA
- Engineering
- Laboratory experience
- Continuous improvement
Member Experience Manager
EōS Fitness —Oxnard, CA
- $19.90 - $21.90 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Customer Experience Manager
Five Below Inc —Thousand Oaks, CA
- From $19.90 an hour
- Full-time
- Mid-level
- Travel
- Leadership
- Health insurance
Quick Apply
3d

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Order Desk Supervisor

Pindler
Moorpark, CA

Quick Apply

Job Details

Full-time
$27 - $30 an hour

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Flexible schedule
Life insurance
Retirement plan

Qualifications

Customer communication
Teamwork
Team member evaluation
Microsoft Excel
Coaching
Workplace dispute resolution
Employee relationship building
Performance feedback (performance evaluation method)
Leadership development
Team development
Professional development support
Attention to detail
Team training
Organizational skills
Customer support
Productivity software

Full Job Description

About Us: At Pindler, we’ve been mastering fabric design and development for over 79 years, building a reputation rooted in exceptional customer service, strong relationships, and a people-first culture. We believe our employees are the heart of our success, and we’re committed to creating a supportive, collaborative, and engaging workplace where individuals can grow professionally and personally.

We are currently seeking an experienced, motivated, and customer-focused Order Desk Supervisor to lead and support our Order Desk Sales Team. To help cultivate and maintain Pindler’s strong company culture and employee-first environment. This role is ideal for someone who thrives in a fast-paced environment, enjoys developing people, and is passionate about delivering outstanding customer experiences while fostering a positive and encouraging team culture.

Perks and Benefits:

Company Culture: A positive, inclusive, and team-oriented workplace that values collaboration, communication, and employee development.

Paid Time Off: Paid vacation, sick time, and holidays.

Health Coverage: Comprehensive health insurance benefits.

Financial Rewards: Profit-sharing program.

Additional Perks: Scholarship Program, Backpack Program, employee appreciation events, monthly celebrations, team lunches, and more!

Growth Opportunities: Leadership development and advancement opportunities within the company.

Schedule: Full-time, Monday – Friday, Flexible schedule, start as early as 6AM. Enjoy evenings and weekends off!

Pay: $27-$30hr BOE

Reports to: Sales Operations Manager

Position Summary: The Order Desk Supervisor plays a critical leadership role within the Customer Service and Sales Support team. This individual will oversee the daily operations of the Order Desk department while leading, coaching, and developing a team focused on delivering exceptional customer service to our customers and 16 showrooms nationwide.

The ideal candidate is highly people-oriented, supportive, solutions-driven, and passionate about creating a positive team environment. This role requires someone who can balance operational excellence with strong leadership skills, including employee coaching, performance management, team development, and cross-department collaboration.

What You’ll Do: Leadership & Team Development

· Lead, motivate, and support the Order Desk Sales Team in a collaborative and positive manner.

· Foster a culture centered around teamwork, accountability, communication, and customer satisfaction.

· Conduct regular coaching conversations, performance reviews, and development discussions to support employee growth, accountability, and career progression.

· Create and implement action plans that address performance opportunities while helping team members build on their strengths and achieve professional goals.

· Support the onboarding, training, and ongoing development of new and existing team members to ensure a high level of service and operational excellence.

· Foster a collaborative team environment by encouraging open communication, teamwork, knowledge sharing, and continuous improvement of departmental processes and procedures.

· Partner closely with Leadership, Human Resources, Purchasing, Credit, and Warehouse teams to improve efficiencies, enhance communication, and support operational success across departments.

· Collaborate with the Sales Operations Manager to review shipping-related concerns, support resolution efforts, and ensure a positive customer experience.

· Provide exceptional customer service support while serving as a leadership resource for escalated customer concerns.

· Oversee order processing activities to ensure accuracy, efficiency, and timely communication.

· Support customers and showrooms with order inquiries, tracking, troubleshooting, and issue resolution.

· Monitor workflow and team productivity to ensure service expectations are consistently met.

· Assist with reporting, order management, shipment tracking, and administrative functions.

· Ensure professionalism and strong communication standards are maintained across all customer interactions.

What We’re Looking For: Required Skills & Experience

· Previous leadership or supervisory experience in a customer service, sales support, or order desk environment preferred.

· Strong customer service background with a passion for creating positive customer experiences.

· Experience supporting employee development through coaching, accountability, and performance conversations.

· Ability to conduct performance reviews, develop action plans, and support growth-focused discussions.

· Excellent interpersonal skills with the ability to motivate and inspire a team.

· Strong conflict resolution and problem-solving abilities.

· Ability to collaborate effectively across departments and build strong working relationships.

· High level of professionalism, emotional intelligence, and communication skills, both verbal and written.

· Excellent organizational skills with strong attention to detail and follow-through.

· Intermediate in Microsoft Office programs including Word and Excel.

· Dependable, adaptable, and able to thrive in a fast-paced environment.

Pay: $27.00 - $30.00 per hour

Benefits:

Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Leadership development: 3 years (Required)

Ability to Commute:

Moorpark, CA 93021 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in oxnard, ca

Order Desk Supervisor

Manager, Customer Service

Customer Service & Sales Support Supervisor

Customer Service & Dispatch Manager

Service Manager

Branch Operations Supervisor - Commercial Lines

Entry Level Assistant Manager

Manager, Global Services & Support

Membership Manager

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Director, Customer Success

Member Experience Manager

Customer Experience Manager

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