Top 11 Transportation dispatcher supervisor Jobs in Oxnard, Ca

Transportation Dispatcher Supervisor
Ventura Transit System —Camarillo, CA
- Full-time
- High school
- Basic math
- HIPAA
Quick Apply
Transportation Scheduler
Ventura Transit System —Camarillo, CA
- Full-time
- Mid-level
Quick Apply
Supervisor, Transportation - 1st Shift
GXO Logistics —Simi Valley, CA
- $70,304 - $75,000 a year
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
8d
Marina Manager - Channel Islands
Suntex Marina Investors, LLC —Oxnard, CA
- $85,000 - $90,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Team management
- AD&D insurance
- Health insurance
Quick Apply
CDL Delivery Driver and Yard Supervisor
Fence Factory —Moorpark, CA
- $20 - $25 an hour
- Full-time
- In person
- CDL B
- Spanish
- Clean driving record
- Paid holidays
- Dental insurance
Quick Apply
CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch
VGN TRUCKING INC —United States
- $3,000 - $4,000 a week
- Full-time
- CDL A
- Mid-level
- Clean MVR report
- Fuel card
- Referral program
Quick Apply
Urgently Owner Operators Wanted- Dry Van / Power only | No force dispatch | 1+ YR experience REQ
Troykafood LLC —United States
- $8,000 - $13,000 a week
- Full-time
- Background check
- Owner-operator
- Pass drug screening
- Fuel card
- Employee stock purchase plan
Quick Apply
Urgently Owner Operators Wanted- Power Only/ Drop & Hook| With Trailer/ No force dispatch |
Troykafood LLC —United States
- $8,000 - $15,000 a week
- Urgently hiring
- Background check
- Dedicated
- Owner-operator
- Paid training
- Fuel card
Quick Apply
CDL A OTR LEASE TO OWN | 18 MONTHS TITLE IN HAND | NO FORCED DISPATCH
Ten Eight Inc. —United States
- $2,683.75 - $4,000.00 a week
- Online Application
- Dry van
- CDL A
- Mid-level
- Passenger ride along program
- Fuel card
Quick Apply
8d

Related jobs to explore

Based on your search for transportation dispatcher supervisor

Transportation Dispatcher Supervisor
Ventura Transit System —Camarillo, CA
Handles calls to verify trip assignment, determines estimated time of arrival, assists connecting driver or vendor and passenger, and general troubleshooting.
Quick Apply
Charter Coordinator
Oxnard, CA
One or more years of driving experience on field trips preferred. Strong verbal communication skills and telephone etiquette skills; ability to respond and…
$36 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Transportation Routing & Logistics Coordinator
RDP Foodservice LTD —Hilliard, OH
Associate's degree in Logistics, Supply Chain Management, Business, Transportation, or a related field preferred. A bachelor's degree is a plus.
Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
Responds to email, answers phones, coach’s drivers and office personnel, distributes pertinent information to staff. 1-year professional driver experience.
$23 - $27 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for transportation dispatcher supervisor in oxnard, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

transportation dispatcher supervisor jobs near oxnard, ca

Transportation Dispatcher Supervisor

Ventura Transit System -
Camarillo, CA

Quick Apply

Job Details

Full-time

Qualifications

Basic math

Full Job Description

Position Summary

The Dispatcher Supervisor has the primary role responsible for the oversight of a team of dispatchers. The Dispatch Supervisor is responsible for coordinating employee schedules, monitoring attendance, and other employee management functions. In addition, the role is responsible for first-level oversight and monitoring of key performance indicators and reports up to the Manager. The Dispatch Supervisor role has the following specialties: Discharged, unscheduled trips, fleet, and vendor. Dispatch Supervisors provide direct oversight of their primary specialty and assist other specialties when needed.

Essential Duties

Handles calls to verify trip assignment, determines estimated time of arrival, assists connecting driver or vendor and passenger, and general troubleshooting.
Handles escalated issues and notices of dissatisfaction with tact, skill, and compassion. Demonstrate empathy and understanding for clients (children, seniors, individuals with disabilities or illness).
Provides customer service assistance including booking trips, and answering basic informational questions.
Properly deploy and monitor Vehicles and drivers to efficiently transport clients to medical appointments or other engagements to ensure timely pick up and drop off clients.
Provide excellent and effective communication and customer service to drivers, clients, and network provider and Medical Facilities.
Assist drivers and network providers with issues or problems related to scheduling, such as coordinating unscheduled (will call) and scheduling hospital discharges.
Notifies leadership, immediately, of all injuries, accidents, perceived/actual HIPAA breaches, and/or unusual incidents.
Understand and effectively use dispatch software, document operations appropriately and follow Company policies.
Assists with complaint investigation/resolution to documentation and resolution.
Monitors call queue performance in real time to ensure a monthly SLA of 95% of calls are answered in 30 second with an abandonment rate of less than 5% is met.
Monitors agents in real-time to ensure queue is staffed, dispatchers are logged in and in ready status, and dispatchers with extended call times are provided preemptive support.
Looks for ways to streamline or improve our quality assurance and operation.
Works collaboratively with key individuals to properly coordinate maintenance and breakdown of vehicles.
Completes quality monitors for dispatchers to ensure customer service is exceptional, adherence to company policy is met, and call flow is streamlined.
Meets twice monthly with dispatchers, in a one-on-one setting, to discuss performance metrics and provide a forum for the employee to provide feedback.
Maintains evaluation calendar to ensure evaluations are completed by the deadline.
Completes annual evaluations of dispatcher performance and conducts the annual evaluation meeting.
Writes and logs disciplinary action for dispatchers and conducts disciplinary action meetings in coordination with human resources.
Creates weekly reports of key performance indicators for call, agent, trip assignment, and on time performance to present to the leadership team.
Conducts weekly group meetings with dispatch team to discuss department goals, metrics, and provide a forum for employees to provide feedback in a group setting.
Provides training to Dispatchers on an initial and regular basis when needed.
Meets weekly with other Dispatch Supervisors to discuss performance and proactively address issues.
Schedules dispatchers to take recurring training prior to the expiration date of certifications or as needed to increase performance.
Responds to complaints against employees sent from the quality assurance.
Understands the rules and regulations for covered areas including permit requirements, exclusive operating agreements, company policies, and general rules of conduct.
Other Duties as assigned.

Physical Abilities and Working Conditions

Vision: Ability to read small print and view a computer screen for prolonged periods.
Hearing: Ability to tolerate exposure to noisy conditions.
Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.
Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 5 or more pounds on a frequent basis. Incumbent may be required to physically restrain parties involved in a conflict.
Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors.
Mental Requirements: Ability to read, write, understand, interpret, and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile, and coordinate information and records. Understand how to manage stress.
Additional Work Conditions & Physical Abilities: Ability to be flexible and adapt as needed between various in-person working environments.

Quick Apply

Refine Your Search

transportation dispatcher supervisor jobs in oxnard, ca

Transportation Dispatcher Supervisor

Transportation Scheduler

Supervisor, Transportation - 1st Shift

Marina Manager - Channel Islands

CDL Delivery Driver and Yard Supervisor

CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch

Urgently Owner Operators Wanted- Dry Van / Power only | No force dispatch | 1+ YR experience REQ

Urgently Owner Operators Wanted- Power Only/ Drop & Hook| With Trailer/ No force dispatch |

CDL A OTR LEASE TO OWN | 18 MONTHS TITLE IN HAND | NO FORCED DISPATCH

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for transportation dispatcher supervisor in oxnard, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected