Lead Mitigation Technician
Harrisburg, PA Area
Direct Hire | Full-Time | Year-Round Work
Pay: $28-$32/hour based on experience
Full Benefits + Bonus Opportunities + Additional On-Call Compensation
We are hiring an experienced Lead Mitigation Technician for a full-time, year-round opportunity with an established disaster/mitigation/restoration company.
This is not an entry-level Mitigation Technician position.
We are looking for someone with strong hands-on restoration experience who can independently manage multiple mitigation projects, lead crews in the field, make decisions onsite, communicate with customers, and still jump in and perform the work alongside the team.
This role is similar in some ways to a Mitigation Manager position, but on a smaller scale and with significantly more hands-on field work.
You may be managing anywhere from approximately 5 to 20 active projects at a time.
On some jobs, you may be working with just one additional technician. On larger losses, you may be responsible for directing crews of 5 to 20 temporary laborers or technicians.
You need to be comfortable taking ownership of the job from the moment you arrive onsite.
What You'll Be Doing
- Manage approximately 5-20 active mitigation projects at various stages
- Respond to residential and commercial water, fire, smoke, mold, sewage, biohazard, storm, and other property-damage losses
- Evaluate losses and determine the appropriate mitigation plan
- Perform water extraction and emergency stabilization
- Set up and monitor air movers, dehumidifiers, air filtration devices, and other drying equipment
- Take and document moisture readings
- Perform moisture mapping and monitor drying progress
- Adjust drying equipment and mitigation strategy as conditions change
- Install containment and negative-air systems
- Perform controlled demolition when required
- Remove damaged drywall, flooring, insulation, cabinetry, and other affected materials
- Perform cleaning, sanitizing, deodorization, and decontamination
- Assist with mold, sewage, fire, smoke, trauma, and biohazard remediation
- Direct technicians, helpers, and temporary laborers onsite
- Manage crews ranging from a small two-person team to larger crews of 5-20 workers
- Assign daily tasks and maintain production
- Make sure work is being performed safely and correctly
- Complete required paperwork and job documentation
- Photograph and document job progress
- Communicate with customers throughout the mitigation process
- Provide updates to management and project leadership
- Maintain restoration equipment, tools, and company vehicles
- Help train and develop less-experienced technicians
- Keep jobs organized, safe, clean, and moving toward completion
This Is a Lead-Level Field Position
We are looking for someone who understands how to run mitigation work without needing constant direction.
You should be able to arrive at a loss, assess what needs to happen, stabilize the property, set the equipment, direct the crew, complete the documentation, and keep the job moving.
You should already understand:
- Water extraction
- Structural drying
- Moisture meters and moisture readings
- Psychrometrics and drying principles
- Air movers and dehumidifiers
- Air filtration devices
- Containment and negative air
- Controlled demolition
- Mold remediation
- Sewage losses
- Fire and smoke restoration
- Biohazard remediation
- PPE and jobsite safety
- Restoration documentation
- Customer communication
- Crew leadership
Leadership Responsibilities
This position requires real field leadership.
Depending on the loss, you may be responsible for:
- Managing multiple jobs simultaneously
- Directing technicians and temporary laborers
- Leading crews ranging from 1 additional technician to 20 workers
- Delegating work
- Monitoring quality and production
- Making onsite decisions
- Identifying and resolving problems
- Communicating with customers
- Completing documentation
- Reporting job progress to management
- Helping newer technicians improve their skills
Qualifications
- Previous hands-on disaster restoration and mitigation experience REQUIRED
- Strong water mitigation and structural drying experience
- Experience independently managing mitigation projects
- Experience directing technicians, helpers, or temporary labor strongly preferred
- Experience with fire, smoke, mold, sewage, and biohazard work preferred
- Ability to use moisture meters and monitoring equipment
- Ability to properly set and monitor drying equipment
- Controlled demolition experience
- Strong documentation skills
- Strong communication and customer-service skills
- Valid driver's license
- Reliable transportation
- Ability to pass required background screening
- Ability to work in physically demanding environments
- Ability to work in confined spaces and damaged structures
- Ability to regularly lift and move equipment and materials weighing approximately 50 pounds
- Willingness to participate in emergency after-hours response
IICRC Certifications
IICRC certifications are strongly preferred, including:
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- Fire and Smoke Restoration certifications
- Other relevant restoration certifications
Emergency Call-Out Compensation
This position participates in an after-hours emergency response rotation.
In addition to your regular hourly pay:
- $100 call-out bonus for each qualifying after-hours emergency job responded to and stabilized
- Call-out work includes completing required paperwork, setting equipment, performing extraction when necessary, and stabilizing the loss
- Emergency call-out shifts have a 4-hour minimum
- If an emergency mitigation call takes only 3 hours, you are paid for 4 hours
- If multiple emergency jobs are handled consecutively during the same shift, hours are calculated across the entire call-out period
This 4-hour minimum applies to emergency call-out work and does not apply to scheduled monitoring visits.
Biohazard Bonus Opportunities
Additional bonuses are paid for qualifying biohazard remediation work while actively working in required protective equipment.
Examples include:
- Bloodborne pathogen cleanup
- Trauma or crime-scene remediation
- Decontamination of affected surfaces or materials
Biohazard Suit-Time Bonuses:
- Up to 2 hours: $50
- 2-3 hours: $75
- 3-4 hours: $100
- 4-5 hours: $125
- 5+ hours: $150
Only time actively performing qualifying biohazard remediation while wearing required protective equipment counts toward the bonus.
Benefits
We offer a comprehensive benefits package including:
- Medical insurance
- Dental insurance
- Vision insurance
- Supplemental insurance options
- 401(k) with 50% employer match up to 5%
- Paid Time Off
- 6 paid holidays
- 1 floating holiday
- Boot reimbursement twice per year
- $80 boot reimbursement in June
- $80 boot reimbursement in December
- Bonus opportunities
- Additional emergency-call compensation
- Biohazard bonus opportunities
- Full-time, year-round work
- Training and advancement opportunities
Company Vehicles
This position does not include a dedicated take-home vehicle.
However, depending on the emergency call-out situation, technicians may occasionally be permitted to take a company vehicle home when operationally appropriate.
Who We're Looking For
We want someone who is experienced enough to take control of a mitigation loss without waiting for someone else to tell them every move.
Someone who can walk into a flooded building, determine what needs to happen, set the drying equipment, direct the crew, communicate with the customer, complete the paperwork, and keep multiple projects moving at the same time.
You still need to be willing to work with your hands.
This is not a desk-only management position.
You will be expected to lead from the front, work alongside your crew, and take ownership of the projects assigned to you.
If you have strong disaster restoration experience and are ready to step into a Lead Mitigation Technician position with competitive hourly pay, full benefits, bonuses, and significant additional earning opportunities, we want to talk to you.
Apply today for immediate consideration.
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- How many years of hands-on disaster restoration and mitigation experience do you have, including water damage, structural drying, fire/smoke, mold, sewage, or biohazard work?
- Can you independently assess a water loss, determine the drying plan, perform extraction, set and monitor drying equipment, take moisture readings, and document the job from start through stabilization?
- Have you managed multiple mitigation projects at the same time and directed other technicians, helpers, or temporary laborers? If yes, how many projects and how large were the crews?
- Which IICRC certifications do you currently hold, including WRT, ASD, AMRT, or other restoration-related certifications? Please list them.
- Do you have a valid driver's license and are you willing to participate in an after-hours emergency on-call rotation, including nights and weekends when required? If not, you will not be considered for this position. Thank you for understanding.
Work Location: In person
